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- 1 participants
- 6649 messages
Re: lost MICE
by David Farmer
A bit of trivia, the fiber cut is right near the highest point in Iowa,
Hawkeye Point, just east of the intersection of 130th St and Hy60. It's
all downhill from there. :)
https://en.wikipedia.org/wiki/Hawkeye_Point
On Tue, Jun 11, 2019 at 1:40 PM Frank Bulk <fbulk(a)mypremieronline.com>
wrote:
> And RFO:
>
> Reason for Outage Summary: A fiber cut was reported in Sibley IA. Zayo
> crews were dispatched out to
>
> 130th and 140th along highway 60 and repaired the damaged fiber which was
> caused by a Drain tile contractor trenched through the cable. All
>
> Repairs were completed at 1:00 PM CDT.
>
>
>
> Frank
>
>
>
> *From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> * On Behalf Of *Frank
> Bulk
> *Sent:* Tuesday, June 11, 2019 11:38 AM
> *To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
> *Subject:* Re: [MICE-DISCUSS] lost MICE
>
>
>
> 11:30 am: OSP reported that splicing is complete. Please verify that your
> Services have restored.
>
>
>
> Frank
>
>
>
> *From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> *On Behalf Of *Frank
> Bulk
> *Sent:* Tuesday, June 11, 2019 10:44 AM
> *To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
> *Subject:* Re: [MICE-DISCUSS] lost MICE
>
>
>
> 10:33 am: OSP has reported that splicing on the north case is complete.
> Splicers working on South case. You should start to see service restore as
> splicing continues. A rough ETR is 1 hour. More updates to follow.
>
>
>
> Frank
>
>
>
> *From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> *On Behalf Of *Frank
> Bulk
> *Sent:* Tuesday, June 11, 2019 10:05 AM
> *To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
> *Subject:* Re: [MICE-DISCUSS] lost MICE
>
>
>
> My own link alarm cleared at 9:52 am, so just a hair under 26.5 hours.
>
>
>
> From what I heard from our field staff, the issue wasn’t that bad –
> looking through the update, it just took Zayo’s staff and/or contractors a
> long time to get on site and perform the work. It seems like they had just
> one fiber splicing crew, so they didn’t prep and splice on both sides at
> the same time. We’ve had similar cuts many times before and we would likely
> have this resolved in 6 to 8 hours.
>
>
>
> Frank
>
>
>
> *From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> *On Behalf Of *James
> Urwiller
> *Sent:* Tuesday, June 11, 2019 9:43 AM
> *To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
> *Subject:* Re: [MICE-DISCUSS] lost MICE
>
>
>
> I would like to Thank Frank for reporting all this info. He is keeping up
> with the Zayo ticket responses very well!
>
> You mentioned this was cut near your area.. was it really that bad to
> warrant 24+ hrs? seems like they are pretty slow with these repairs?
>
>
>
> James Urwiller
>
> Network Architect
>
> Stealth Broadband
>
> james.urwiller(a)stealthbroadband.com
>
> [image: stealth300]
>
>
>
> *From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> *On Behalf Of *Frank
> Bulk
> *Sent:* Tuesday, June 11, 2019 07:58
> *To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
> *Subject:* Re: [MICE-DISCUSS] lost MICE
>
>
>
> 11:04 pm: Excavation is currently underway at this time. Techs are
> trenching out the 200 feet of cable required to make repairs.
>
> 12:58 am: Underground crews have completed the trench on one side of the
> break. OSP splicers have the cable exposed on that side and are prepping
> the old cable and the new for repairs. The Underground crew is working to
> excavate on the opposite end at this time. No ETTR at this time.
>
> 2:22 am: OSP crews are still continuing to work at this time. Excavation
> crews are continuing to work to expose the remaining fiber to prep for
> splicing. No ETTR at this time.
>
> 3:20 am: At this time the underground crew has completed excavation and
> the cable is fully exposed for repairs. Prep work is still ongoing on both
> sides. Splicers expect to be splicing on one end of the cable in about 1
> hour. The other side will be spliced once prep work is complete. No ETR at
> this time.
>
> 5:04 am: OSP splicers are continuing the splice at this time. Techs are
> prioritizing the active fibers to speed up restoration. No ETTR at this
> time.
>
> 5:57 am: OSP splicers are continue to finish up the splicing on the North
> side of the cut. Once complete crews will move to the South side to
> complete prep work and begin splicing. We have a tentative ETTR of 10 CST
> today.
>
> 7:07 am: OSP splicers onsite advised they have been a bit delayed on the
> splicing at the North side of the cut. Splicers are nearly complete on the
> North side, and will be moving to the South to complete prep work and
> repairs. Crews have revised the tentative ETTR for 12 CST.
>
>
>
> Frank
>
>
>
> *From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> *On Behalf Of *Frank
> Bulk
> *Sent:* Monday, June 10, 2019 10:47 PM
> *To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
> *Subject:* Re: [MICE-DISCUSS] lost MICE
>
>
>
> 9:26 pm: Emergency locates are nearly complete so the underground
> construction crew will be able to start major excavations soon. The crew
> will need to trench along 200 feet of the cable path to add in a new
> section of fiber. No ETTR at this time.
>
>
>
> Frank
>
>
>
> *From:* Frank Bulk
> *Sent:* Monday, June 10, 2019 9:09 PM
> *To:* 'MICE Discuss' <MICE-DISCUSS(a)LISTS.IPHOUSE.NET>
> *Subject:* RE: [MICE-DISCUSS] lost MICE
>
>
>
> 8:19 pm: OSP has reported that Underground crew has arrived on site. They
> will begin excavation within the next few minutes. There is no ETTR at this
> time. More updates to follow.
>
>
>
> Frank
>
>
>
> *From:* Frank Bulk
> *Sent:* Monday, June 10, 2019 7:15 PM
> *To:* 'MICE Discuss' <MICE-DISCUSS(a)LISTS.IPHOUSE.NET>
> *Subject:* RE: [MICE-DISCUSS] lost MICE
>
>
>
> 6:58 pm: No Change in Update. OSP has located the damage between 130th and
> 140th along highway 60 in Sibley IA. Looks like land owner or contractor
> trenched through the cable. Cable is completely severed. Underground crew
> is in route and are trying to get around flooded roads. ETA is 30 mins.
> More updates to follow as we receive them.
>
>
>
> Frank
>
>
>
> *From:* Frank Bulk
> *Sent:* Monday, June 10, 2019 6:00 PM
> *To:* 'MICE Discuss' <MICE-DISCUSS(a)LISTS.IPHOUSE.NET>
> *Subject:* RE: [MICE-DISCUSS] lost MICE
>
>
>
> 4:47 pm: No Change in Update. OSP has located the damage between 130th and
> 140th along highway 60 in Sibley IA. Looks like land owner or contractor
> trenched through the cable. Cable is completely severed. Underground crew
> is in route with ETA of 2 - 2.5 hours. More updates to follow as we receive
> them.
>
>
>
> 5:51 pm: No Change in Update. OSP has located the damage between 130th and
> 140th along highway 60 in Sibley IA. Looks like land owner or contractor
> trenched through the cable. Cable is completely severed. Underground crew
> is in route with ETA of 30-45 mins. More updates to follow as we receive
> them.
>
>
>
> Frank
>
>
>
> *From:* Frank Bulk
> *Sent:* Monday, June 10, 2019 2:56 PM
> *To:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET>
> *Subject:* RE: [MICE-DISCUSS] lost MICE
>
>
>
> 2:42 pm: OSP has reported that splicer is in route and has a ETA of 30
> mins. More updates to follow.
>
>
>
> Note that the location listed in the ticket is incorrect – I’ve
> communicated the correct address (130th and Hwy 60) to Zayo’s NCC and
> they’ve acknowledged receipt of that.
>
>
>
> If they do get onsite by 3:15 pm it will have been about 10 hours since
> the initial cut.
>
>
>
> Frank
>
>
>
> *From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> *On Behalf Of *Frank
> Bulk
> *Sent:* Monday, June 10, 2019 1:24 PM
> *To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
> *Subject:* Re: [MICE-DISCUSS] lost MICE
>
>
>
> 12:35 pm: OSP reported they are trying to get resources to the damage
> location. Damage appears to be right off of I60 and 170th in Sibley IA. ETA
> or 2.5 hours at 10:58 AM CDT, so splicers should be on-site shortly. More
> updates to follow.
>
> 12:43 pm: OSP reported Splicer is in route to the damage location right
> off of I60 and 170th in Sibley IA. ETA is approximately 1.5 hrs. More
> updates to follow.
>
>
>
> Frank
>
>
>
> *From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> *On Behalf Of *Frank
> Bulk
> *Sent:* Monday, June 10, 2019 10:35 AM
> *To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
> *Subject:* Re: [MICE-DISCUSS] lost MICE
>
>
>
> Another update from Zayo:
>
>
>
> 10:30 OSP reported they are trying to get resources to the damage
> location. Damage appears to be right off of I60 and 170th in Sibley IA.
> Currently there is no ETA for techs. More updates to follow.
>
>
>
> Frank
>
>
>
> *From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> *On Behalf Of *Frank
> Bulk
> *Sent:* Monday, June 10, 2019 10:27 AM
> *To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
> *Subject:* Re: [MICE-DISCUSS] lost MICE
>
>
>
> First two updates from Zayo:
>
>
>
> 9:48 am: Your case has been associated with a higher level outage ticket,
> your ticket number will remain the same. The latest update is as follows:
> Zayo is experiencing a network event between SIOUX CITY, IA and MANKATO MN
> affecting multiple customers. The appropriate resources have been engaged
> for repairs. At this time, OSP is en route to the suspected trouble
> location to begin investigating. No ETA available as of yet.
>
>
>
> 10:21 am: Our OSP crews are en route to begin investigations. More updates
> to follow.
>
>
>
> Frank
>
>
>
> *From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> *On Behalf Of *Frank
> Bulk
> *Sent:* Monday, June 10, 2019 8:53 AM
> *To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
> *Subject:* Re: [MICE-DISCUSS] lost MICE
>
>
>
> Turns out that the fiber got hit by a tiler in our area, by 130th and Hwy
> 60 (
> https://www.google.com/maps?q=hwy+60+and+130th,+sibley&rlz=1C1GCEU_enUS814U…
> <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.google.com_maps-3F…>)
> in Sibley, Iowa. The tiler called one of our techs and the farmer called
> another one of our techs, inquiring if it was our fiber or not (it’s not).
> The tiler reported hitting a line below the tape.
>
>
>
> I opened a ticket with Zayo’s NCC email address about 35 minutes ago, and
> haven’t yet received an acknowledgement, but once I do I will inform them
> of the location.
>
>
>
> Frank
>
>
>
> *From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> *On Behalf Of *Frank
> Bulk
> *Sent:* Monday, June 10, 2019 8:06 AM
> *To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
> *Subject:* Re: [MICE-DISCUSS] lost MICE
>
>
>
> Yes, same thing, between 7:25 and 7:26 am our 10G link went down. I
> assume it’s an issue between Sioux City and Belle Plaine.
>
>
>
> Frank
>
>
>
> *From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> *On Behalf Of *James
> Urwiller
> *Sent:* Monday, June 10, 2019 7:58 AM
> *To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
> *Subject:* [MICE-DISCUSS] lost MICE
>
>
>
> I lost MICE again over ZAYO about 30 minutes ago.. anyone else?
>
>
>
> James Urwiller
>
> Network Architect
>
> Stealth Broadband
>
> james.urwiller(a)stealthbroadband.com
>
> [image: stealth300]
>
>
>
>
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--
===============================================
David Farmer Email:farmer@umn.edu
Networking & Telecommunication Services
Office of Information Technology
University of Minnesota
2218 University Ave SE Phone: 612-626-0815
Minneapolis, MN 55414-3029 Cell: 612-812-9952
===============================================
June 11, 2019
Re: lost MICE
by Frank Bulk
And RFO:
Reason for Outage Summary: A fiber cut was reported in Sibley IA. Zayo crews were dispatched out to
130th and 140th along highway 60 and repaired the damaged fiber which was caused by a Drain tile contractor trenched through the cable. All
Repairs were completed at 1:00 PM CDT.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> On Behalf Of Frank Bulk
Sent: Tuesday, June 11, 2019 11:38 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: Re: [MICE-DISCUSS] lost MICE
11:30 am: OSP reported that splicing is complete. Please verify that your Services have restored.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Tuesday, June 11, 2019 10:44 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
10:33 am: OSP has reported that splicing on the north case is complete. Splicers working on South case. You should start to see service restore as splicing continues. A rough ETR is 1 hour. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Tuesday, June 11, 2019 10:05 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
My own link alarm cleared at 9:52 am, so just a hair under 26.5 hours.
From what I heard from our field staff, the issue wasn’t that bad – looking through the update, it just took Zayo’s staff and/or contractors a long time to get on site and perform the work. It seems like they had just one fiber splicing crew, so they didn’t prep and splice on both sides at the same time. We’ve had similar cuts many times before and we would likely have this resolved in 6 to 8 hours.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of James Urwiller
Sent: Tuesday, June 11, 2019 9:43 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
I would like to Thank Frank for reporting all this info. He is keeping up with the Zayo ticket responses very well!
You mentioned this was cut near your area.. was it really that bad to warrant 24+ hrs? seems like they are pretty slow with these repairs?
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com<mailto:james.urwiller@stealthbroadband.com>
[stealth300]
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Tuesday, June 11, 2019 07:58
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
11:04 pm: Excavation is currently underway at this time. Techs are trenching out the 200 feet of cable required to make repairs.
12:58 am: Underground crews have completed the trench on one side of the break. OSP splicers have the cable exposed on that side and are prepping the old cable and the new for repairs. The Underground crew is working to excavate on the opposite end at this time. No ETTR at this time.
2:22 am: OSP crews are still continuing to work at this time. Excavation crews are continuing to work to expose the remaining fiber to prep for splicing. No ETTR at this time.
3:20 am: At this time the underground crew has completed excavation and the cable is fully exposed for repairs. Prep work is still ongoing on both sides. Splicers expect to be splicing on one end of the cable in about 1 hour. The other side will be spliced once prep work is complete. No ETR at this time.
5:04 am: OSP splicers are continuing the splice at this time. Techs are prioritizing the active fibers to speed up restoration. No ETTR at this time.
5:57 am: OSP splicers are continue to finish up the splicing on the North side of the cut. Once complete crews will move to the South side to complete prep work and begin splicing. We have a tentative ETTR of 10 CST today.
7:07 am: OSP splicers onsite advised they have been a bit delayed on the splicing at the North side of the cut. Splicers are nearly complete on the North side, and will be moving to the South to complete prep work and repairs. Crews have revised the tentative ETTR for 12 CST.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 10:47 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
9:26 pm: Emergency locates are nearly complete so the underground construction crew will be able to start major excavations soon. The crew will need to trench along 200 feet of the cable path to add in a new section of fiber. No ETTR at this time.
Frank
From: Frank Bulk
Sent: Monday, June 10, 2019 9:09 PM
To: 'MICE Discuss' <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>>
Subject: RE: [MICE-DISCUSS] lost MICE
8:19 pm: OSP has reported that Underground crew has arrived on site. They will begin excavation within the next few minutes. There is no ETTR at this time. More updates to follow.
Frank
From: Frank Bulk
Sent: Monday, June 10, 2019 7:15 PM
To: 'MICE Discuss' <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>>
Subject: RE: [MICE-DISCUSS] lost MICE
6:58 pm: No Change in Update. OSP has located the damage between 130th and 140th along highway 60 in Sibley IA. Looks like land owner or contractor trenched through the cable. Cable is completely severed. Underground crew is in route and are trying to get around flooded roads. ETA is 30 mins. More updates to follow as we receive them.
Frank
From: Frank Bulk
Sent: Monday, June 10, 2019 6:00 PM
To: 'MICE Discuss' <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>>
Subject: RE: [MICE-DISCUSS] lost MICE
4:47 pm: No Change in Update. OSP has located the damage between 130th and 140th along highway 60 in Sibley IA. Looks like land owner or contractor trenched through the cable. Cable is completely severed. Underground crew is in route with ETA of 2 - 2.5 hours. More updates to follow as we receive them.
5:51 pm: No Change in Update. OSP has located the damage between 130th and 140th along highway 60 in Sibley IA. Looks like land owner or contractor trenched through the cable. Cable is completely severed. Underground crew is in route with ETA of 30-45 mins. More updates to follow as we receive them.
Frank
From: Frank Bulk
Sent: Monday, June 10, 2019 2:56 PM
To: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>>
Subject: RE: [MICE-DISCUSS] lost MICE
2:42 pm: OSP has reported that splicer is in route and has a ETA of 30 mins. More updates to follow.
Note that the location listed in the ticket is incorrect – I’ve communicated the correct address (130th and Hwy 60) to Zayo’s NCC and they’ve acknowledged receipt of that.
If they do get onsite by 3:15 pm it will have been about 10 hours since the initial cut.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 1:24 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
12:35 pm: OSP reported they are trying to get resources to the damage location. Damage appears to be right off of I60 and 170th in Sibley IA. ETA or 2.5 hours at 10:58 AM CDT, so splicers should be on-site shortly. More updates to follow.
12:43 pm: OSP reported Splicer is in route to the damage location right off of I60 and 170th in Sibley IA. ETA is approximately 1.5 hrs. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 10:35 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Another update from Zayo:
10:30 OSP reported they are trying to get resources to the damage location. Damage appears to be right off of I60 and 170th in Sibley IA. Currently there is no ETA for techs. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 10:27 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
First two updates from Zayo:
9:48 am: Your case has been associated with a higher level outage ticket, your ticket number will remain the same. The latest update is as follows: Zayo is experiencing a network event between SIOUX CITY, IA and MANKATO MN affecting multiple customers. The appropriate resources have been engaged for repairs. At this time, OSP is en route to the suspected trouble location to begin investigating. No ETA available as of yet.
10:21 am: Our OSP crews are en route to begin investigations. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 8:53 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Turns out that the fiber got hit by a tiler in our area, by 130th and Hwy 60 (https://www.google.com/maps?q=hwy+60+and+130th,+sibley&rlz=1C1GCEU_enUS814U…<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.google.com_maps-3F…>) in Sibley, Iowa. The tiler called one of our techs and the farmer called another one of our techs, inquiring if it was our fiber or not (it’s not). The tiler reported hitting a line below the tape.
I opened a ticket with Zayo’s NCC email address about 35 minutes ago, and haven’t yet received an acknowledgement, but once I do I will inform them of the location.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 8:06 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Yes, same thing, between 7:25 and 7:26 am our 10G link went down. I assume it’s an issue between Sioux City and Belle Plaine.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of James Urwiller
Sent: Monday, June 10, 2019 7:58 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: [MICE-DISCUSS] lost MICE
I lost MICE again over ZAYO about 30 minutes ago.. anyone else?
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com<mailto:james.urwiller@stealthbroadband.com>
[stealth300]
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June 11, 2019
Re: lost MICE
by Frank Bulk
11:30 am: OSP reported that splicing is complete. Please verify that your Services have restored.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> On Behalf Of Frank Bulk
Sent: Tuesday, June 11, 2019 10:44 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: Re: [MICE-DISCUSS] lost MICE
10:33 am: OSP has reported that splicing on the north case is complete. Splicers working on South case. You should start to see service restore as splicing continues. A rough ETR is 1 hour. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Tuesday, June 11, 2019 10:05 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
My own link alarm cleared at 9:52 am, so just a hair under 26.5 hours.
From what I heard from our field staff, the issue wasn’t that bad – looking through the update, it just took Zayo’s staff and/or contractors a long time to get on site and perform the work. It seems like they had just one fiber splicing crew, so they didn’t prep and splice on both sides at the same time. We’ve had similar cuts many times before and we would likely have this resolved in 6 to 8 hours.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of James Urwiller
Sent: Tuesday, June 11, 2019 9:43 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
I would like to Thank Frank for reporting all this info. He is keeping up with the Zayo ticket responses very well!
You mentioned this was cut near your area.. was it really that bad to warrant 24+ hrs? seems like they are pretty slow with these repairs?
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com<mailto:james.urwiller@stealthbroadband.com>
[stealth300]
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Tuesday, June 11, 2019 07:58
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
11:04 pm: Excavation is currently underway at this time. Techs are trenching out the 200 feet of cable required to make repairs.
12:58 am: Underground crews have completed the trench on one side of the break. OSP splicers have the cable exposed on that side and are prepping the old cable and the new for repairs. The Underground crew is working to excavate on the opposite end at this time. No ETTR at this time.
2:22 am: OSP crews are still continuing to work at this time. Excavation crews are continuing to work to expose the remaining fiber to prep for splicing. No ETTR at this time.
3:20 am: At this time the underground crew has completed excavation and the cable is fully exposed for repairs. Prep work is still ongoing on both sides. Splicers expect to be splicing on one end of the cable in about 1 hour. The other side will be spliced once prep work is complete. No ETR at this time.
5:04 am: OSP splicers are continuing the splice at this time. Techs are prioritizing the active fibers to speed up restoration. No ETTR at this time.
5:57 am: OSP splicers are continue to finish up the splicing on the North side of the cut. Once complete crews will move to the South side to complete prep work and begin splicing. We have a tentative ETTR of 10 CST today.
7:07 am: OSP splicers onsite advised they have been a bit delayed on the splicing at the North side of the cut. Splicers are nearly complete on the North side, and will be moving to the South to complete prep work and repairs. Crews have revised the tentative ETTR for 12 CST.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 10:47 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
9:26 pm: Emergency locates are nearly complete so the underground construction crew will be able to start major excavations soon. The crew will need to trench along 200 feet of the cable path to add in a new section of fiber. No ETTR at this time.
Frank
From: Frank Bulk
Sent: Monday, June 10, 2019 9:09 PM
To: 'MICE Discuss' <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>>
Subject: RE: [MICE-DISCUSS] lost MICE
8:19 pm: OSP has reported that Underground crew has arrived on site. They will begin excavation within the next few minutes. There is no ETTR at this time. More updates to follow.
Frank
From: Frank Bulk
Sent: Monday, June 10, 2019 7:15 PM
To: 'MICE Discuss' <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>>
Subject: RE: [MICE-DISCUSS] lost MICE
6:58 pm: No Change in Update. OSP has located the damage between 130th and 140th along highway 60 in Sibley IA. Looks like land owner or contractor trenched through the cable. Cable is completely severed. Underground crew is in route and are trying to get around flooded roads. ETA is 30 mins. More updates to follow as we receive them.
Frank
From: Frank Bulk
Sent: Monday, June 10, 2019 6:00 PM
To: 'MICE Discuss' <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>>
Subject: RE: [MICE-DISCUSS] lost MICE
4:47 pm: No Change in Update. OSP has located the damage between 130th and 140th along highway 60 in Sibley IA. Looks like land owner or contractor trenched through the cable. Cable is completely severed. Underground crew is in route with ETA of 2 - 2.5 hours. More updates to follow as we receive them.
5:51 pm: No Change in Update. OSP has located the damage between 130th and 140th along highway 60 in Sibley IA. Looks like land owner or contractor trenched through the cable. Cable is completely severed. Underground crew is in route with ETA of 30-45 mins. More updates to follow as we receive them.
Frank
From: Frank Bulk
Sent: Monday, June 10, 2019 2:56 PM
To: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>>
Subject: RE: [MICE-DISCUSS] lost MICE
2:42 pm: OSP has reported that splicer is in route and has a ETA of 30 mins. More updates to follow.
Note that the location listed in the ticket is incorrect – I’ve communicated the correct address (130th and Hwy 60) to Zayo’s NCC and they’ve acknowledged receipt of that.
If they do get onsite by 3:15 pm it will have been about 10 hours since the initial cut.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 1:24 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
12:35 pm: OSP reported they are trying to get resources to the damage location. Damage appears to be right off of I60 and 170th in Sibley IA. ETA or 2.5 hours at 10:58 AM CDT, so splicers should be on-site shortly. More updates to follow.
12:43 pm: OSP reported Splicer is in route to the damage location right off of I60 and 170th in Sibley IA. ETA is approximately 1.5 hrs. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 10:35 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Another update from Zayo:
10:30 OSP reported they are trying to get resources to the damage location. Damage appears to be right off of I60 and 170th in Sibley IA. Currently there is no ETA for techs. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 10:27 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
First two updates from Zayo:
9:48 am: Your case has been associated with a higher level outage ticket, your ticket number will remain the same. The latest update is as follows: Zayo is experiencing a network event between SIOUX CITY, IA and MANKATO MN affecting multiple customers. The appropriate resources have been engaged for repairs. At this time, OSP is en route to the suspected trouble location to begin investigating. No ETA available as of yet.
10:21 am: Our OSP crews are en route to begin investigations. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 8:53 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Turns out that the fiber got hit by a tiler in our area, by 130th and Hwy 60 (https://www.google.com/maps?q=hwy+60+and+130th,+sibley&rlz=1C1GCEU_enUS814U…<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.google.com_maps-3F…>) in Sibley, Iowa. The tiler called one of our techs and the farmer called another one of our techs, inquiring if it was our fiber or not (it’s not). The tiler reported hitting a line below the tape.
I opened a ticket with Zayo’s NCC email address about 35 minutes ago, and haven’t yet received an acknowledgement, but once I do I will inform them of the location.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 8:06 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Yes, same thing, between 7:25 and 7:26 am our 10G link went down. I assume it’s an issue between Sioux City and Belle Plaine.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of James Urwiller
Sent: Monday, June 10, 2019 7:58 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: [MICE-DISCUSS] lost MICE
I lost MICE again over ZAYO about 30 minutes ago.. anyone else?
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com<mailto:james.urwiller@stealthbroadband.com>
[stealth300]
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June 11, 2019
Re: lost MICE
by Frank Bulk
10:33 am: OSP has reported that splicing on the north case is complete. Splicers working on South case. You should start to see service restore as splicing continues. A rough ETR is 1 hour. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> On Behalf Of Frank Bulk
Sent: Tuesday, June 11, 2019 10:05 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: Re: [MICE-DISCUSS] lost MICE
My own link alarm cleared at 9:52 am, so just a hair under 26.5 hours.
From what I heard from our field staff, the issue wasn’t that bad – looking through the update, it just took Zayo’s staff and/or contractors a long time to get on site and perform the work. It seems like they had just one fiber splicing crew, so they didn’t prep and splice on both sides at the same time. We’ve had similar cuts many times before and we would likely have this resolved in 6 to 8 hours.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of James Urwiller
Sent: Tuesday, June 11, 2019 9:43 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
I would like to Thank Frank for reporting all this info. He is keeping up with the Zayo ticket responses very well!
You mentioned this was cut near your area.. was it really that bad to warrant 24+ hrs? seems like they are pretty slow with these repairs?
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com<mailto:james.urwiller@stealthbroadband.com>
[stealth300]
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Tuesday, June 11, 2019 07:58
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
11:04 pm: Excavation is currently underway at this time. Techs are trenching out the 200 feet of cable required to make repairs.
12:58 am: Underground crews have completed the trench on one side of the break. OSP splicers have the cable exposed on that side and are prepping the old cable and the new for repairs. The Underground crew is working to excavate on the opposite end at this time. No ETTR at this time.
2:22 am: OSP crews are still continuing to work at this time. Excavation crews are continuing to work to expose the remaining fiber to prep for splicing. No ETTR at this time.
3:20 am: At this time the underground crew has completed excavation and the cable is fully exposed for repairs. Prep work is still ongoing on both sides. Splicers expect to be splicing on one end of the cable in about 1 hour. The other side will be spliced once prep work is complete. No ETR at this time.
5:04 am: OSP splicers are continuing the splice at this time. Techs are prioritizing the active fibers to speed up restoration. No ETTR at this time.
5:57 am: OSP splicers are continue to finish up the splicing on the North side of the cut. Once complete crews will move to the South side to complete prep work and begin splicing. We have a tentative ETTR of 10 CST today.
7:07 am: OSP splicers onsite advised they have been a bit delayed on the splicing at the North side of the cut. Splicers are nearly complete on the North side, and will be moving to the South to complete prep work and repairs. Crews have revised the tentative ETTR for 12 CST.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 10:47 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
9:26 pm: Emergency locates are nearly complete so the underground construction crew will be able to start major excavations soon. The crew will need to trench along 200 feet of the cable path to add in a new section of fiber. No ETTR at this time.
Frank
From: Frank Bulk
Sent: Monday, June 10, 2019 9:09 PM
To: 'MICE Discuss' <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>>
Subject: RE: [MICE-DISCUSS] lost MICE
8:19 pm: OSP has reported that Underground crew has arrived on site. They will begin excavation within the next few minutes. There is no ETTR at this time. More updates to follow.
Frank
From: Frank Bulk
Sent: Monday, June 10, 2019 7:15 PM
To: 'MICE Discuss' <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>>
Subject: RE: [MICE-DISCUSS] lost MICE
6:58 pm: No Change in Update. OSP has located the damage between 130th and 140th along highway 60 in Sibley IA. Looks like land owner or contractor trenched through the cable. Cable is completely severed. Underground crew is in route and are trying to get around flooded roads. ETA is 30 mins. More updates to follow as we receive them.
Frank
From: Frank Bulk
Sent: Monday, June 10, 2019 6:00 PM
To: 'MICE Discuss' <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>>
Subject: RE: [MICE-DISCUSS] lost MICE
4:47 pm: No Change in Update. OSP has located the damage between 130th and 140th along highway 60 in Sibley IA. Looks like land owner or contractor trenched through the cable. Cable is completely severed. Underground crew is in route with ETA of 2 - 2.5 hours. More updates to follow as we receive them.
5:51 pm: No Change in Update. OSP has located the damage between 130th and 140th along highway 60 in Sibley IA. Looks like land owner or contractor trenched through the cable. Cable is completely severed. Underground crew is in route with ETA of 30-45 mins. More updates to follow as we receive them.
Frank
From: Frank Bulk
Sent: Monday, June 10, 2019 2:56 PM
To: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>>
Subject: RE: [MICE-DISCUSS] lost MICE
2:42 pm: OSP has reported that splicer is in route and has a ETA of 30 mins. More updates to follow.
Note that the location listed in the ticket is incorrect – I’ve communicated the correct address (130th and Hwy 60) to Zayo’s NCC and they’ve acknowledged receipt of that.
If they do get onsite by 3:15 pm it will have been about 10 hours since the initial cut.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 1:24 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
12:35 pm: OSP reported they are trying to get resources to the damage location. Damage appears to be right off of I60 and 170th in Sibley IA. ETA or 2.5 hours at 10:58 AM CDT, so splicers should be on-site shortly. More updates to follow.
12:43 pm: OSP reported Splicer is in route to the damage location right off of I60 and 170th in Sibley IA. ETA is approximately 1.5 hrs. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 10:35 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Another update from Zayo:
10:30 OSP reported they are trying to get resources to the damage location. Damage appears to be right off of I60 and 170th in Sibley IA. Currently there is no ETA for techs. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 10:27 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
First two updates from Zayo:
9:48 am: Your case has been associated with a higher level outage ticket, your ticket number will remain the same. The latest update is as follows: Zayo is experiencing a network event between SIOUX CITY, IA and MANKATO MN affecting multiple customers. The appropriate resources have been engaged for repairs. At this time, OSP is en route to the suspected trouble location to begin investigating. No ETA available as of yet.
10:21 am: Our OSP crews are en route to begin investigations. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 8:53 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Turns out that the fiber got hit by a tiler in our area, by 130th and Hwy 60 (https://www.google.com/maps?q=hwy+60+and+130th,+sibley&rlz=1C1GCEU_enUS814U…<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.google.com_maps-3F…>) in Sibley, Iowa. The tiler called one of our techs and the farmer called another one of our techs, inquiring if it was our fiber or not (it’s not). The tiler reported hitting a line below the tape.
I opened a ticket with Zayo’s NCC email address about 35 minutes ago, and haven’t yet received an acknowledgement, but once I do I will inform them of the location.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 8:06 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Yes, same thing, between 7:25 and 7:26 am our 10G link went down. I assume it’s an issue between Sioux City and Belle Plaine.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of James Urwiller
Sent: Monday, June 10, 2019 7:58 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: [MICE-DISCUSS] lost MICE
I lost MICE again over ZAYO about 30 minutes ago.. anyone else?
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com<mailto:james.urwiller@stealthbroadband.com>
[stealth300]
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June 11, 2019
Re: lost MICE
by Aaron Clark
We have experienced extremely poor responsiveness and very uninformed call
center reps on recent fiber outages with Zayo as well. Our circuits were
previously part of Neutral Path so I don’t have any previous experience
with Zayo to compare to.
Thank you
Aaron Clark | Vice President – COO
*Future Technologies*
*www.futuretech.net <www.futuretech.net>*
*Office: 402.817.2682x121*
*Mobile: 402.770.9251*
[image: cid:image001.png@01D36053.05503150]
*From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> *On Behalf Of *Frank
Bulk
*Sent:* Tuesday, June 11, 2019 10:05 AM
*To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
*Subject:* Re: [MICE-DISCUSS] lost MICE
My own link alarm cleared at 9:52 am, so just a hair under 26.5 hours.
>From what I heard from our field staff, the issue wasn’t that bad – looking
through the update, it just took Zayo’s staff and/or contractors a long
time to get on site and perform the work. It seems like they had just one
fiber splicing crew, so they didn’t prep and splice on both sides at the
same time. We’ve had similar cuts many times before and we would likely
have this resolved in 6 to 8 hours.
Frank
*From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> *On Behalf Of *James
Urwiller
*Sent:* Tuesday, June 11, 2019 9:43 AM
*To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
*Subject:* Re: [MICE-DISCUSS] lost MICE
I would like to Thank Frank for reporting all this info. He is keeping up
with the Zayo ticket responses very well!
You mentioned this was cut near your area.. was it really that bad to
warrant 24+ hrs? seems like they are pretty slow with these repairs?
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com
[image: stealth300]
*From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> *On Behalf Of *Frank
Bulk
*Sent:* Tuesday, June 11, 2019 07:58
*To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
*Subject:* Re: [MICE-DISCUSS] lost MICE
11:04 pm: Excavation is currently underway at this time. Techs are
trenching out the 200 feet of cable required to make repairs.
12:58 am: Underground crews have completed the trench on one side of the
break. OSP splicers have the cable exposed on that side and are prepping
the old cable and the new for repairs. The Underground crew is working to
excavate on the opposite end at this time. No ETTR at this time.
2:22 am: OSP crews are still continuing to work at this time. Excavation
crews are continuing to work to expose the remaining fiber to prep for
splicing. No ETTR at this time.
3:20 am: At this time the underground crew has completed excavation and the
cable is fully exposed for repairs. Prep work is still ongoing on both
sides. Splicers expect to be splicing on one end of the cable in about 1
hour. The other side will be spliced once prep work is complete. No ETR at
this time.
5:04 am: OSP splicers are continuing the splice at this time. Techs are
prioritizing the active fibers to speed up restoration. No ETTR at this
time.
5:57 am: OSP splicers are continue to finish up the splicing on the North
side of the cut. Once complete crews will move to the South side to
complete prep work and begin splicing. We have a tentative ETTR of 10 CST
today.
7:07 am: OSP splicers onsite advised they have been a bit delayed on the
splicing at the North side of the cut. Splicers are nearly complete on the
North side, and will be moving to the South to complete prep work and
repairs. Crews have revised the tentative ETTR for 12 CST.
Frank
*From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> *On Behalf Of *Frank
Bulk
*Sent:* Monday, June 10, 2019 10:47 PM
*To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
*Subject:* Re: [MICE-DISCUSS] lost MICE
9:26 pm: Emergency locates are nearly complete so the underground
construction crew will be able to start major excavations soon. The crew
will need to trench along 200 feet of the cable path to add in a new
section of fiber. No ETTR at this time.
Frank
*From:* Frank Bulk
*Sent:* Monday, June 10, 2019 9:09 PM
*To:* 'MICE Discuss' <MICE-DISCUSS(a)LISTS.IPHOUSE.NET>
*Subject:* RE: [MICE-DISCUSS] lost MICE
8:19 pm: OSP has reported that Underground crew has arrived on site. They
will begin excavation within the next few minutes. There is no ETTR at this
time. More updates to follow.
Frank
*From:* Frank Bulk
*Sent:* Monday, June 10, 2019 7:15 PM
*To:* 'MICE Discuss' <MICE-DISCUSS(a)LISTS.IPHOUSE.NET>
*Subject:* RE: [MICE-DISCUSS] lost MICE
6:58 pm: No Change in Update. OSP has located the damage between 130th and
140th along highway 60 in Sibley IA. Looks like land owner or contractor
trenched through the cable. Cable is completely severed. Underground crew
is in route and are trying to get around flooded roads. ETA is 30 mins.
More updates to follow as we receive them.
Frank
*From:* Frank Bulk
*Sent:* Monday, June 10, 2019 6:00 PM
*To:* 'MICE Discuss' <MICE-DISCUSS(a)LISTS.IPHOUSE.NET>
*Subject:* RE: [MICE-DISCUSS] lost MICE
4:47 pm: No Change in Update. OSP has located the damage between 130th and
140th along highway 60 in Sibley IA. Looks like land owner or contractor
trenched through the cable. Cable is completely severed. Underground crew
is in route with ETA of 2 - 2.5 hours. More updates to follow as we receive
them.
5:51 pm: No Change in Update. OSP has located the damage between 130th and
140th along highway 60 in Sibley IA. Looks like land owner or contractor
trenched through the cable. Cable is completely severed. Underground crew
is in route with ETA of 30-45 mins. More updates to follow as we receive
them.
Frank
*From:* Frank Bulk
*Sent:* Monday, June 10, 2019 2:56 PM
*To:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET>
*Subject:* RE: [MICE-DISCUSS] lost MICE
2:42 pm: OSP has reported that splicer is in route and has a ETA of 30
mins. More updates to follow.
Note that the location listed in the ticket is incorrect – I’ve
communicated the correct address (130th and Hwy 60) to Zayo’s NCC and
they’ve acknowledged receipt of that.
If they do get onsite by 3:15 pm it will have been about 10 hours since the
initial cut.
Frank
*From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> *On Behalf Of *Frank
Bulk
*Sent:* Monday, June 10, 2019 1:24 PM
*To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
*Subject:* Re: [MICE-DISCUSS] lost MICE
12:35 pm: OSP reported they are trying to get resources to the damage
location. Damage appears to be right off of I60 and 170th in Sibley IA. ETA
or 2.5 hours at 10:58 AM CDT, so splicers should be on-site shortly. More
updates to follow.
12:43 pm: OSP reported Splicer is in route to the damage location right off
of I60 and 170th in Sibley IA. ETA is approximately 1.5 hrs. More updates
to follow.
Frank
*From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> *On Behalf Of *Frank
Bulk
*Sent:* Monday, June 10, 2019 10:35 AM
*To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
*Subject:* Re: [MICE-DISCUSS] lost MICE
Another update from Zayo:
10:30 OSP reported they are trying to get resources to the damage location.
Damage appears to be right off of I60 and 170th in Sibley IA. Currently
there is no ETA for techs. More updates to follow.
Frank
*From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> *On Behalf Of *Frank
Bulk
*Sent:* Monday, June 10, 2019 10:27 AM
*To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
*Subject:* Re: [MICE-DISCUSS] lost MICE
First two updates from Zayo:
9:48 am: Your case has been associated with a higher level outage ticket,
your ticket number will remain the same. The latest update is as follows:
Zayo is experiencing a network event between SIOUX CITY, IA and MANKATO MN
affecting multiple customers. The appropriate resources have been engaged
for repairs. At this time, OSP is en route to the suspected trouble
location to begin investigating. No ETA available as of yet.
10:21 am: Our OSP crews are en route to begin investigations. More updates
to follow.
Frank
*From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> *On Behalf Of *Frank
Bulk
*Sent:* Monday, June 10, 2019 8:53 AM
*To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
*Subject:* Re: [MICE-DISCUSS] lost MICE
Turns out that the fiber got hit by a tiler in our area, by 130th and Hwy
60 (
https://www.google.com/maps?q=hwy+60+and+130th,+sibley&rlz=1C1GCEU_enUS814U…
<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.google.com_maps-3F…>)
in Sibley, Iowa. The tiler called one of our techs and the farmer called
another one of our techs, inquiring if it was our fiber or not (it’s not).
The tiler reported hitting a line below the tape.
I opened a ticket with Zayo’s NCC email address about 35 minutes ago, and
haven’t yet received an acknowledgement, but once I do I will inform them
of the location.
Frank
*From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> *On Behalf Of *Frank
Bulk
*Sent:* Monday, June 10, 2019 8:06 AM
*To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
*Subject:* Re: [MICE-DISCUSS] lost MICE
Yes, same thing, between 7:25 and 7:26 am our 10G link went down. I assume
it’s an issue between Sioux City and Belle Plaine.
Frank
*From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> *On Behalf Of *James
Urwiller
*Sent:* Monday, June 10, 2019 7:58 AM
*To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
*Subject:* [MICE-DISCUSS] lost MICE
I lost MICE again over ZAYO about 30 minutes ago.. anyone else?
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com
[image: stealth300]
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June 11, 2019
Re: lost MICE
by Frank Bulk
My own link alarm cleared at 9:52 am, so just a hair under 26.5 hours.
From what I heard from our field staff, the issue wasn’t that bad – looking through the update, it just took Zayo’s staff and/or contractors a long time to get on site and perform the work. It seems like they had just one fiber splicing crew, so they didn’t prep and splice on both sides at the same time. We’ve had similar cuts many times before and we would likely have this resolved in 6 to 8 hours.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> On Behalf Of James Urwiller
Sent: Tuesday, June 11, 2019 9:43 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: Re: [MICE-DISCUSS] lost MICE
I would like to Thank Frank for reporting all this info. He is keeping up with the Zayo ticket responses very well!
You mentioned this was cut near your area.. was it really that bad to warrant 24+ hrs? seems like they are pretty slow with these repairs?
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com<mailto:james.urwiller@stealthbroadband.com>
[stealth300]
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Tuesday, June 11, 2019 07:58
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
11:04 pm: Excavation is currently underway at this time. Techs are trenching out the 200 feet of cable required to make repairs.
12:58 am: Underground crews have completed the trench on one side of the break. OSP splicers have the cable exposed on that side and are prepping the old cable and the new for repairs. The Underground crew is working to excavate on the opposite end at this time. No ETTR at this time.
2:22 am: OSP crews are still continuing to work at this time. Excavation crews are continuing to work to expose the remaining fiber to prep for splicing. No ETTR at this time.
3:20 am: At this time the underground crew has completed excavation and the cable is fully exposed for repairs. Prep work is still ongoing on both sides. Splicers expect to be splicing on one end of the cable in about 1 hour. The other side will be spliced once prep work is complete. No ETR at this time.
5:04 am: OSP splicers are continuing the splice at this time. Techs are prioritizing the active fibers to speed up restoration. No ETTR at this time.
5:57 am: OSP splicers are continue to finish up the splicing on the North side of the cut. Once complete crews will move to the South side to complete prep work and begin splicing. We have a tentative ETTR of 10 CST today.
7:07 am: OSP splicers onsite advised they have been a bit delayed on the splicing at the North side of the cut. Splicers are nearly complete on the North side, and will be moving to the South to complete prep work and repairs. Crews have revised the tentative ETTR for 12 CST.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 10:47 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
9:26 pm: Emergency locates are nearly complete so the underground construction crew will be able to start major excavations soon. The crew will need to trench along 200 feet of the cable path to add in a new section of fiber. No ETTR at this time.
Frank
From: Frank Bulk
Sent: Monday, June 10, 2019 9:09 PM
To: 'MICE Discuss' <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>>
Subject: RE: [MICE-DISCUSS] lost MICE
8:19 pm: OSP has reported that Underground crew has arrived on site. They will begin excavation within the next few minutes. There is no ETTR at this time. More updates to follow.
Frank
From: Frank Bulk
Sent: Monday, June 10, 2019 7:15 PM
To: 'MICE Discuss' <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>>
Subject: RE: [MICE-DISCUSS] lost MICE
6:58 pm: No Change in Update. OSP has located the damage between 130th and 140th along highway 60 in Sibley IA. Looks like land owner or contractor trenched through the cable. Cable is completely severed. Underground crew is in route and are trying to get around flooded roads. ETA is 30 mins. More updates to follow as we receive them.
Frank
From: Frank Bulk
Sent: Monday, June 10, 2019 6:00 PM
To: 'MICE Discuss' <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>>
Subject: RE: [MICE-DISCUSS] lost MICE
4:47 pm: No Change in Update. OSP has located the damage between 130th and 140th along highway 60 in Sibley IA. Looks like land owner or contractor trenched through the cable. Cable is completely severed. Underground crew is in route with ETA of 2 - 2.5 hours. More updates to follow as we receive them.
5:51 pm: No Change in Update. OSP has located the damage between 130th and 140th along highway 60 in Sibley IA. Looks like land owner or contractor trenched through the cable. Cable is completely severed. Underground crew is in route with ETA of 30-45 mins. More updates to follow as we receive them.
Frank
From: Frank Bulk
Sent: Monday, June 10, 2019 2:56 PM
To: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>>
Subject: RE: [MICE-DISCUSS] lost MICE
2:42 pm: OSP has reported that splicer is in route and has a ETA of 30 mins. More updates to follow.
Note that the location listed in the ticket is incorrect – I’ve communicated the correct address (130th and Hwy 60) to Zayo’s NCC and they’ve acknowledged receipt of that.
If they do get onsite by 3:15 pm it will have been about 10 hours since the initial cut.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 1:24 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
12:35 pm: OSP reported they are trying to get resources to the damage location. Damage appears to be right off of I60 and 170th in Sibley IA. ETA or 2.5 hours at 10:58 AM CDT, so splicers should be on-site shortly. More updates to follow.
12:43 pm: OSP reported Splicer is in route to the damage location right off of I60 and 170th in Sibley IA. ETA is approximately 1.5 hrs. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 10:35 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Another update from Zayo:
10:30 OSP reported they are trying to get resources to the damage location. Damage appears to be right off of I60 and 170th in Sibley IA. Currently there is no ETA for techs. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 10:27 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
First two updates from Zayo:
9:48 am: Your case has been associated with a higher level outage ticket, your ticket number will remain the same. The latest update is as follows: Zayo is experiencing a network event between SIOUX CITY, IA and MANKATO MN affecting multiple customers. The appropriate resources have been engaged for repairs. At this time, OSP is en route to the suspected trouble location to begin investigating. No ETA available as of yet.
10:21 am: Our OSP crews are en route to begin investigations. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 8:53 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Turns out that the fiber got hit by a tiler in our area, by 130th and Hwy 60 (https://www.google.com/maps?q=hwy+60+and+130th,+sibley&rlz=1C1GCEU_enUS814U…<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.google.com_maps-3F…>) in Sibley, Iowa. The tiler called one of our techs and the farmer called another one of our techs, inquiring if it was our fiber or not (it’s not). The tiler reported hitting a line below the tape.
I opened a ticket with Zayo’s NCC email address about 35 minutes ago, and haven’t yet received an acknowledgement, but once I do I will inform them of the location.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 8:06 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Yes, same thing, between 7:25 and 7:26 am our 10G link went down. I assume it’s an issue between Sioux City and Belle Plaine.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of James Urwiller
Sent: Monday, June 10, 2019 7:58 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: [MICE-DISCUSS] lost MICE
I lost MICE again over ZAYO about 30 minutes ago.. anyone else?
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com<mailto:james.urwiller@stealthbroadband.com>
[stealth300]
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June 11, 2019
Re: lost MICE
by James Urwiller
I would like to Thank Frank for reporting all this info. He is keeping up
with the Zayo ticket responses very well!
You mentioned this was cut near your area.. was it really that bad to
warrant 24+ hrs? seems like they are pretty slow with these repairs?
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com
[image: stealth300]
*From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> *On Behalf Of *Frank
Bulk
*Sent:* Tuesday, June 11, 2019 07:58
*To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
*Subject:* Re: [MICE-DISCUSS] lost MICE
11:04 pm: Excavation is currently underway at this time. Techs are
trenching out the 200 feet of cable required to make repairs.
12:58 am: Underground crews have completed the trench on one side of the
break. OSP splicers have the cable exposed on that side and are prepping
the old cable and the new for repairs. The Underground crew is working to
excavate on the opposite end at this time. No ETTR at this time.
2:22 am: OSP crews are still continuing to work at this time. Excavation
crews are continuing to work to expose the remaining fiber to prep for
splicing. No ETTR at this time.
3:20 am: At this time the underground crew has completed excavation and the
cable is fully exposed for repairs. Prep work is still ongoing on both
sides. Splicers expect to be splicing on one end of the cable in about 1
hour. The other side will be spliced once prep work is complete. No ETR at
this time.
5:04 am: OSP splicers are continuing the splice at this time. Techs are
prioritizing the active fibers to speed up restoration. No ETTR at this
time.
5:57 am: OSP splicers are continue to finish up the splicing on the North
side of the cut. Once complete crews will move to the South side to
complete prep work and begin splicing. We have a tentative ETTR of 10 CST
today.
7:07 am: OSP splicers onsite advised they have been a bit delayed on the
splicing at the North side of the cut. Splicers are nearly complete on the
North side, and will be moving to the South to complete prep work and
repairs. Crews have revised the tentative ETTR for 12 CST.
Frank
*From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> *On Behalf Of *Frank
Bulk
*Sent:* Monday, June 10, 2019 10:47 PM
*To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
*Subject:* Re: [MICE-DISCUSS] lost MICE
9:26 pm: Emergency locates are nearly complete so the underground
construction crew will be able to start major excavations soon. The crew
will need to trench along 200 feet of the cable path to add in a new
section of fiber. No ETTR at this time.
Frank
*From:* Frank Bulk
*Sent:* Monday, June 10, 2019 9:09 PM
*To:* 'MICE Discuss' <MICE-DISCUSS(a)LISTS.IPHOUSE.NET>
*Subject:* RE: [MICE-DISCUSS] lost MICE
8:19 pm: OSP has reported that Underground crew has arrived on site. They
will begin excavation within the next few minutes. There is no ETTR at this
time. More updates to follow.
Frank
*From:* Frank Bulk
*Sent:* Monday, June 10, 2019 7:15 PM
*To:* 'MICE Discuss' <MICE-DISCUSS(a)LISTS.IPHOUSE.NET>
*Subject:* RE: [MICE-DISCUSS] lost MICE
6:58 pm: No Change in Update. OSP has located the damage between 130th and
140th along highway 60 in Sibley IA. Looks like land owner or contractor
trenched through the cable. Cable is completely severed. Underground crew
is in route and are trying to get around flooded roads. ETA is 30 mins.
More updates to follow as we receive them.
Frank
*From:* Frank Bulk
*Sent:* Monday, June 10, 2019 6:00 PM
*To:* 'MICE Discuss' <MICE-DISCUSS(a)LISTS.IPHOUSE.NET>
*Subject:* RE: [MICE-DISCUSS] lost MICE
4:47 pm: No Change in Update. OSP has located the damage between 130th and
140th along highway 60 in Sibley IA. Looks like land owner or contractor
trenched through the cable. Cable is completely severed. Underground crew
is in route with ETA of 2 - 2.5 hours. More updates to follow as we receive
them.
5:51 pm: No Change in Update. OSP has located the damage between 130th and
140th along highway 60 in Sibley IA. Looks like land owner or contractor
trenched through the cable. Cable is completely severed. Underground crew
is in route with ETA of 30-45 mins. More updates to follow as we receive
them.
Frank
*From:* Frank Bulk
*Sent:* Monday, June 10, 2019 2:56 PM
*To:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET>
*Subject:* RE: [MICE-DISCUSS] lost MICE
2:42 pm: OSP has reported that splicer is in route and has a ETA of 30
mins. More updates to follow.
Note that the location listed in the ticket is incorrect – I’ve
communicated the correct address (130th and Hwy 60) to Zayo’s NCC and
they’ve acknowledged receipt of that.
If they do get onsite by 3:15 pm it will have been about 10 hours since the
initial cut.
Frank
*From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> *On Behalf Of *Frank
Bulk
*Sent:* Monday, June 10, 2019 1:24 PM
*To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
*Subject:* Re: [MICE-DISCUSS] lost MICE
12:35 pm: OSP reported they are trying to get resources to the damage
location. Damage appears to be right off of I60 and 170th in Sibley IA. ETA
or 2.5 hours at 10:58 AM CDT, so splicers should be on-site shortly. More
updates to follow.
12:43 pm: OSP reported Splicer is in route to the damage location right off
of I60 and 170th in Sibley IA. ETA is approximately 1.5 hrs. More updates
to follow.
Frank
*From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> *On Behalf Of *Frank
Bulk
*Sent:* Monday, June 10, 2019 10:35 AM
*To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
*Subject:* Re: [MICE-DISCUSS] lost MICE
Another update from Zayo:
10:30 OSP reported they are trying to get resources to the damage location.
Damage appears to be right off of I60 and 170th in Sibley IA. Currently
there is no ETA for techs. More updates to follow.
Frank
*From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> *On Behalf Of *Frank
Bulk
*Sent:* Monday, June 10, 2019 10:27 AM
*To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
*Subject:* Re: [MICE-DISCUSS] lost MICE
First two updates from Zayo:
9:48 am: Your case has been associated with a higher level outage ticket,
your ticket number will remain the same. The latest update is as follows:
Zayo is experiencing a network event between SIOUX CITY, IA and MANKATO MN
affecting multiple customers. The appropriate resources have been engaged
for repairs. At this time, OSP is en route to the suspected trouble
location to begin investigating. No ETA available as of yet.
10:21 am: Our OSP crews are en route to begin investigations. More updates
to follow.
Frank
*From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> *On Behalf Of *Frank
Bulk
*Sent:* Monday, June 10, 2019 8:53 AM
*To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
*Subject:* Re: [MICE-DISCUSS] lost MICE
Turns out that the fiber got hit by a tiler in our area, by 130th and Hwy
60 (
https://www.google.com/maps?q=hwy+60+and+130th,+sibley&rlz=1C1GCEU_enUS814U…
<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.google.com_maps-3F…>)
in Sibley, Iowa. The tiler called one of our techs and the farmer called
another one of our techs, inquiring if it was our fiber or not (it’s not).
The tiler reported hitting a line below the tape.
I opened a ticket with Zayo’s NCC email address about 35 minutes ago, and
haven’t yet received an acknowledgement, but once I do I will inform them
of the location.
Frank
*From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> *On Behalf Of *Frank
Bulk
*Sent:* Monday, June 10, 2019 8:06 AM
*To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
*Subject:* Re: [MICE-DISCUSS] lost MICE
Yes, same thing, between 7:25 and 7:26 am our 10G link went down. I assume
it’s an issue between Sioux City and Belle Plaine.
Frank
*From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> *On Behalf Of *James
Urwiller
*Sent:* Monday, June 10, 2019 7:58 AM
*To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
*Subject:* [MICE-DISCUSS] lost MICE
I lost MICE again over ZAYO about 30 minutes ago.. anyone else?
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com
[image: stealth300]
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June 11, 2019
Re: lost MICE
by Frank Bulk
11:04 pm: Excavation is currently underway at this time. Techs are trenching out the 200 feet of cable required to make repairs.
12:58 am: Underground crews have completed the trench on one side of the break. OSP splicers have the cable exposed on that side and are prepping the old cable and the new for repairs. The Underground crew is working to excavate on the opposite end at this time. No ETTR at this time.
2:22 am: OSP crews are still continuing to work at this time. Excavation crews are continuing to work to expose the remaining fiber to prep for splicing. No ETTR at this time.
3:20 am: At this time the underground crew has completed excavation and the cable is fully exposed for repairs. Prep work is still ongoing on both sides. Splicers expect to be splicing on one end of the cable in about 1 hour. The other side will be spliced once prep work is complete. No ETR at this time.
5:04 am: OSP splicers are continuing the splice at this time. Techs are prioritizing the active fibers to speed up restoration. No ETTR at this time.
5:57 am: OSP splicers are continue to finish up the splicing on the North side of the cut. Once complete crews will move to the South side to complete prep work and begin splicing. We have a tentative ETTR of 10 CST today.
7:07 am: OSP splicers onsite advised they have been a bit delayed on the splicing at the North side of the cut. Splicers are nearly complete on the North side, and will be moving to the South to complete prep work and repairs. Crews have revised the tentative ETTR for 12 CST.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 10:47 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: Re: [MICE-DISCUSS] lost MICE
9:26 pm: Emergency locates are nearly complete so the underground construction crew will be able to start major excavations soon. The crew will need to trench along 200 feet of the cable path to add in a new section of fiber. No ETTR at this time.
Frank
From: Frank Bulk
Sent: Monday, June 10, 2019 9:09 PM
To: 'MICE Discuss' <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>>
Subject: RE: [MICE-DISCUSS] lost MICE
8:19 pm: OSP has reported that Underground crew has arrived on site. They will begin excavation within the next few minutes. There is no ETTR at this time. More updates to follow.
Frank
From: Frank Bulk
Sent: Monday, June 10, 2019 7:15 PM
To: 'MICE Discuss' <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>>
Subject: RE: [MICE-DISCUSS] lost MICE
6:58 pm: No Change in Update. OSP has located the damage between 130th and 140th along highway 60 in Sibley IA. Looks like land owner or contractor trenched through the cable. Cable is completely severed. Underground crew is in route and are trying to get around flooded roads. ETA is 30 mins. More updates to follow as we receive them.
Frank
From: Frank Bulk
Sent: Monday, June 10, 2019 6:00 PM
To: 'MICE Discuss' <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>>
Subject: RE: [MICE-DISCUSS] lost MICE
4:47 pm: No Change in Update. OSP has located the damage between 130th and 140th along highway 60 in Sibley IA. Looks like land owner or contractor trenched through the cable. Cable is completely severed. Underground crew is in route with ETA of 2 - 2.5 hours. More updates to follow as we receive them.
5:51 pm: No Change in Update. OSP has located the damage between 130th and 140th along highway 60 in Sibley IA. Looks like land owner or contractor trenched through the cable. Cable is completely severed. Underground crew is in route with ETA of 30-45 mins. More updates to follow as we receive them.
Frank
From: Frank Bulk
Sent: Monday, June 10, 2019 2:56 PM
To: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>>
Subject: RE: [MICE-DISCUSS] lost MICE
2:42 pm: OSP has reported that splicer is in route and has a ETA of 30 mins. More updates to follow.
Note that the location listed in the ticket is incorrect – I’ve communicated the correct address (130th and Hwy 60) to Zayo’s NCC and they’ve acknowledged receipt of that.
If they do get onsite by 3:15 pm it will have been about 10 hours since the initial cut.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 1:24 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
12:35 pm: OSP reported they are trying to get resources to the damage location. Damage appears to be right off of I60 and 170th in Sibley IA. ETA or 2.5 hours at 10:58 AM CDT, so splicers should be on-site shortly. More updates to follow.
12:43 pm: OSP reported Splicer is in route to the damage location right off of I60 and 170th in Sibley IA. ETA is approximately 1.5 hrs. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 10:35 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Another update from Zayo:
10:30 OSP reported they are trying to get resources to the damage location. Damage appears to be right off of I60 and 170th in Sibley IA. Currently there is no ETA for techs. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 10:27 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
First two updates from Zayo:
9:48 am: Your case has been associated with a higher level outage ticket, your ticket number will remain the same. The latest update is as follows: Zayo is experiencing a network event between SIOUX CITY, IA and MANKATO MN affecting multiple customers. The appropriate resources have been engaged for repairs. At this time, OSP is en route to the suspected trouble location to begin investigating. No ETA available as of yet.
10:21 am: Our OSP crews are en route to begin investigations. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 8:53 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Turns out that the fiber got hit by a tiler in our area, by 130th and Hwy 60 (https://www.google.com/maps?q=hwy+60+and+130th,+sibley&rlz=1C1GCEU_enUS814U…<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.google.com_maps-3F…>) in Sibley, Iowa. The tiler called one of our techs and the farmer called another one of our techs, inquiring if it was our fiber or not (it’s not). The tiler reported hitting a line below the tape.
I opened a ticket with Zayo’s NCC email address about 35 minutes ago, and haven’t yet received an acknowledgement, but once I do I will inform them of the location.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 8:06 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Yes, same thing, between 7:25 and 7:26 am our 10G link went down. I assume it’s an issue between Sioux City and Belle Plaine.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of James Urwiller
Sent: Monday, June 10, 2019 7:58 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: [MICE-DISCUSS] lost MICE
I lost MICE again over ZAYO about 30 minutes ago.. anyone else?
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com<mailto:james.urwiller@stealthbroadband.com>
[stealth300]
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June 11, 2019
Re: lost MICE
by Frank Bulk
9:26 pm: Emergency locates are nearly complete so the underground construction crew will be able to start major excavations soon. The crew will need to trench along 200 feet of the cable path to add in a new section of fiber. No ETTR at this time.
Frank
From: Frank Bulk
Sent: Monday, June 10, 2019 9:09 PM
To: 'MICE Discuss' <MICE-DISCUSS(a)LISTS.IPHOUSE.NET>
Subject: RE: [MICE-DISCUSS] lost MICE
8:19 pm: OSP has reported that Underground crew has arrived on site. They will begin excavation within the next few minutes. There is no ETTR at this time. More updates to follow.
Frank
From: Frank Bulk
Sent: Monday, June 10, 2019 7:15 PM
To: 'MICE Discuss' <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>>
Subject: RE: [MICE-DISCUSS] lost MICE
6:58 pm: No Change in Update. OSP has located the damage between 130th and 140th along highway 60 in Sibley IA. Looks like land owner or contractor trenched through the cable. Cable is completely severed. Underground crew is in route and are trying to get around flooded roads. ETA is 30 mins. More updates to follow as we receive them.
Frank
From: Frank Bulk
Sent: Monday, June 10, 2019 6:00 PM
To: 'MICE Discuss' <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>>
Subject: RE: [MICE-DISCUSS] lost MICE
4:47 pm: No Change in Update. OSP has located the damage between 130th and 140th along highway 60 in Sibley IA. Looks like land owner or contractor trenched through the cable. Cable is completely severed. Underground crew is in route with ETA of 2 - 2.5 hours. More updates to follow as we receive them.
5:51 pm: No Change in Update. OSP has located the damage between 130th and 140th along highway 60 in Sibley IA. Looks like land owner or contractor trenched through the cable. Cable is completely severed. Underground crew is in route with ETA of 30-45 mins. More updates to follow as we receive them.
Frank
From: Frank Bulk
Sent: Monday, June 10, 2019 2:56 PM
To: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>>
Subject: RE: [MICE-DISCUSS] lost MICE
2:42 pm: OSP has reported that splicer is in route and has a ETA of 30 mins. More updates to follow.
Note that the location listed in the ticket is incorrect – I’ve communicated the correct address (130th and Hwy 60) to Zayo’s NCC and they’ve acknowledged receipt of that.
If they do get onsite by 3:15 pm it will have been about 10 hours since the initial cut.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 1:24 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
12:35 pm: OSP reported they are trying to get resources to the damage location. Damage appears to be right off of I60 and 170th in Sibley IA. ETA or 2.5 hours at 10:58 AM CDT, so splicers should be on-site shortly. More updates to follow.
12:43 pm: OSP reported Splicer is in route to the damage location right off of I60 and 170th in Sibley IA. ETA is approximately 1.5 hrs. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 10:35 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Another update from Zayo:
10:30 OSP reported they are trying to get resources to the damage location. Damage appears to be right off of I60 and 170th in Sibley IA. Currently there is no ETA for techs. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 10:27 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
First two updates from Zayo:
9:48 am: Your case has been associated with a higher level outage ticket, your ticket number will remain the same. The latest update is as follows: Zayo is experiencing a network event between SIOUX CITY, IA and MANKATO MN affecting multiple customers. The appropriate resources have been engaged for repairs. At this time, OSP is en route to the suspected trouble location to begin investigating. No ETA available as of yet.
10:21 am: Our OSP crews are en route to begin investigations. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 8:53 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Turns out that the fiber got hit by a tiler in our area, by 130th and Hwy 60 (https://www.google.com/maps?q=hwy+60+and+130th,+sibley&rlz=1C1GCEU_enUS814U…<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.google.com_maps-3F…>) in Sibley, Iowa. The tiler called one of our techs and the farmer called another one of our techs, inquiring if it was our fiber or not (it’s not). The tiler reported hitting a line below the tape.
I opened a ticket with Zayo’s NCC email address about 35 minutes ago, and haven’t yet received an acknowledgement, but once I do I will inform them of the location.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 8:06 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Yes, same thing, between 7:25 and 7:26 am our 10G link went down. I assume it’s an issue between Sioux City and Belle Plaine.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of James Urwiller
Sent: Monday, June 10, 2019 7:58 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: [MICE-DISCUSS] lost MICE
I lost MICE again over ZAYO about 30 minutes ago.. anyone else?
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com<mailto:james.urwiller@stealthbroadband.com>
[stealth300]
________________________________
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June 11, 2019
Re: lost MICE
by Frank Bulk
8:19 pm: OSP has reported that Underground crew has arrived on site. They will begin excavation within the next few minutes. There is no ETTR at this time. More updates to follow.
Frank
From: Frank Bulk
Sent: Monday, June 10, 2019 7:15 PM
To: 'MICE Discuss' <MICE-DISCUSS(a)LISTS.IPHOUSE.NET>
Subject: RE: [MICE-DISCUSS] lost MICE
6:58 pm: No Change in Update. OSP has located the damage between 130th and 140th along highway 60 in Sibley IA. Looks like land owner or contractor trenched through the cable. Cable is completely severed. Underground crew is in route and are trying to get around flooded roads. ETA is 30 mins. More updates to follow as we receive them.
Frank
From: Frank Bulk
Sent: Monday, June 10, 2019 6:00 PM
To: 'MICE Discuss' <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>>
Subject: RE: [MICE-DISCUSS] lost MICE
4:47 pm: No Change in Update. OSP has located the damage between 130th and 140th along highway 60 in Sibley IA. Looks like land owner or contractor trenched through the cable. Cable is completely severed. Underground crew is in route with ETA of 2 - 2.5 hours. More updates to follow as we receive them.
5:51 pm: No Change in Update. OSP has located the damage between 130th and 140th along highway 60 in Sibley IA. Looks like land owner or contractor trenched through the cable. Cable is completely severed. Underground crew is in route with ETA of 30-45 mins. More updates to follow as we receive them.
Frank
From: Frank Bulk
Sent: Monday, June 10, 2019 2:56 PM
To: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>>
Subject: RE: [MICE-DISCUSS] lost MICE
2:42 pm: OSP has reported that splicer is in route and has a ETA of 30 mins. More updates to follow.
Note that the location listed in the ticket is incorrect – I’ve communicated the correct address (130th and Hwy 60) to Zayo’s NCC and they’ve acknowledged receipt of that.
If they do get onsite by 3:15 pm it will have been about 10 hours since the initial cut.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 1:24 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
12:35 pm: OSP reported they are trying to get resources to the damage location. Damage appears to be right off of I60 and 170th in Sibley IA. ETA or 2.5 hours at 10:58 AM CDT, so splicers should be on-site shortly. More updates to follow.
12:43 pm: OSP reported Splicer is in route to the damage location right off of I60 and 170th in Sibley IA. ETA is approximately 1.5 hrs. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 10:35 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Another update from Zayo:
10:30 OSP reported they are trying to get resources to the damage location. Damage appears to be right off of I60 and 170th in Sibley IA. Currently there is no ETA for techs. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 10:27 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
First two updates from Zayo:
9:48 am: Your case has been associated with a higher level outage ticket, your ticket number will remain the same. The latest update is as follows: Zayo is experiencing a network event between SIOUX CITY, IA and MANKATO MN affecting multiple customers. The appropriate resources have been engaged for repairs. At this time, OSP is en route to the suspected trouble location to begin investigating. No ETA available as of yet.
10:21 am: Our OSP crews are en route to begin investigations. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 8:53 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Turns out that the fiber got hit by a tiler in our area, by 130th and Hwy 60 (https://www.google.com/maps?q=hwy+60+and+130th,+sibley&rlz=1C1GCEU_enUS814U…<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.google.com_maps-3F…>) in Sibley, Iowa. The tiler called one of our techs and the farmer called another one of our techs, inquiring if it was our fiber or not (it’s not). The tiler reported hitting a line below the tape.
I opened a ticket with Zayo’s NCC email address about 35 minutes ago, and haven’t yet received an acknowledgement, but once I do I will inform them of the location.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 8:06 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Yes, same thing, between 7:25 and 7:26 am our 10G link went down. I assume it’s an issue between Sioux City and Belle Plaine.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of James Urwiller
Sent: Monday, June 10, 2019 7:58 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: [MICE-DISCUSS] lost MICE
I lost MICE again over ZAYO about 30 minutes ago.. anyone else?
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com<mailto:james.urwiller@stealthbroadband.com>
[stealth300]
________________________________
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June 11, 2019
Re: lost MICE
by Frank Bulk
6:58 pm: No Change in Update. OSP has located the damage between 130th and 140th along highway 60 in Sibley IA. Looks like land owner or contractor trenched through the cable. Cable is completely severed. Underground crew is in route and are trying to get around flooded roads. ETA is 30 mins. More updates to follow as we receive them.
Frank
From: Frank Bulk
Sent: Monday, June 10, 2019 6:00 PM
To: 'MICE Discuss' <MICE-DISCUSS(a)LISTS.IPHOUSE.NET>
Subject: RE: [MICE-DISCUSS] lost MICE
4:47 pm: No Change in Update. OSP has located the damage between 130th and 140th along highway 60 in Sibley IA. Looks like land owner or contractor trenched through the cable. Cable is completely severed. Underground crew is in route with ETA of 2 - 2.5 hours. More updates to follow as we receive them.
5:51 pm: No Change in Update. OSP has located the damage between 130th and 140th along highway 60 in Sibley IA. Looks like land owner or contractor trenched through the cable. Cable is completely severed. Underground crew is in route with ETA of 30-45 mins. More updates to follow as we receive them.
Frank
From: Frank Bulk
Sent: Monday, June 10, 2019 2:56 PM
To: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>>
Subject: RE: [MICE-DISCUSS] lost MICE
2:42 pm: OSP has reported that splicer is in route and has a ETA of 30 mins. More updates to follow.
Note that the location listed in the ticket is incorrect – I’ve communicated the correct address (130th and Hwy 60) to Zayo’s NCC and they’ve acknowledged receipt of that.
If they do get onsite by 3:15 pm it will have been about 10 hours since the initial cut.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 1:24 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
12:35 pm: OSP reported they are trying to get resources to the damage location. Damage appears to be right off of I60 and 170th in Sibley IA. ETA or 2.5 hours at 10:58 AM CDT, so splicers should be on-site shortly. More updates to follow.
12:43 pm: OSP reported Splicer is in route to the damage location right off of I60 and 170th in Sibley IA. ETA is approximately 1.5 hrs. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 10:35 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Another update from Zayo:
10:30 OSP reported they are trying to get resources to the damage location. Damage appears to be right off of I60 and 170th in Sibley IA. Currently there is no ETA for techs. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 10:27 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
First two updates from Zayo:
9:48 am: Your case has been associated with a higher level outage ticket, your ticket number will remain the same. The latest update is as follows: Zayo is experiencing a network event between SIOUX CITY, IA and MANKATO MN affecting multiple customers. The appropriate resources have been engaged for repairs. At this time, OSP is en route to the suspected trouble location to begin investigating. No ETA available as of yet.
10:21 am: Our OSP crews are en route to begin investigations. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 8:53 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Turns out that the fiber got hit by a tiler in our area, by 130th and Hwy 60 (https://www.google.com/maps?q=hwy+60+and+130th,+sibley&rlz=1C1GCEU_enUS814U…<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.google.com_maps-3F…>) in Sibley, Iowa. The tiler called one of our techs and the farmer called another one of our techs, inquiring if it was our fiber or not (it’s not). The tiler reported hitting a line below the tape.
I opened a ticket with Zayo’s NCC email address about 35 minutes ago, and haven’t yet received an acknowledgement, but once I do I will inform them of the location.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 8:06 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Yes, same thing, between 7:25 and 7:26 am our 10G link went down. I assume it’s an issue between Sioux City and Belle Plaine.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of James Urwiller
Sent: Monday, June 10, 2019 7:58 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: [MICE-DISCUSS] lost MICE
I lost MICE again over ZAYO about 30 minutes ago.. anyone else?
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com<mailto:james.urwiller@stealthbroadband.com>
[stealth300]
________________________________
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June 11, 2019
Re: lost MICE
by Frank Bulk
4:47 pm: No Change in Update. OSP has located the damage between 130th and 140th along highway 60 in Sibley IA. Looks like land owner or contractor trenched through the cable. Cable is completely severed. Underground crew is in route with ETA of 2 - 2.5 hours. More updates to follow as we receive them.
5:51 pm: No Change in Update. OSP has located the damage between 130th and 140th along highway 60 in Sibley IA. Looks like land owner or contractor trenched through the cable. Cable is completely severed. Underground crew is in route with ETA of 30-45 mins. More updates to follow as we receive them.
Frank
From: Frank Bulk
Sent: Monday, June 10, 2019 2:56 PM
To: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET>
Subject: RE: [MICE-DISCUSS] lost MICE
2:42 pm: OSP has reported that splicer is in route and has a ETA of 30 mins. More updates to follow.
Note that the location listed in the ticket is incorrect – I’ve communicated the correct address (130th and Hwy 60) to Zayo’s NCC and they’ve acknowledged receipt of that.
If they do get onsite by 3:15 pm it will have been about 10 hours since the initial cut.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 1:24 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
12:35 pm: OSP reported they are trying to get resources to the damage location. Damage appears to be right off of I60 and 170th in Sibley IA. ETA or 2.5 hours at 10:58 AM CDT, so splicers should be on-site shortly. More updates to follow.
12:43 pm: OSP reported Splicer is in route to the damage location right off of I60 and 170th in Sibley IA. ETA is approximately 1.5 hrs. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 10:35 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Another update from Zayo:
10:30 OSP reported they are trying to get resources to the damage location. Damage appears to be right off of I60 and 170th in Sibley IA. Currently there is no ETA for techs. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 10:27 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
First two updates from Zayo:
9:48 am: Your case has been associated with a higher level outage ticket, your ticket number will remain the same. The latest update is as follows: Zayo is experiencing a network event between SIOUX CITY, IA and MANKATO MN affecting multiple customers. The appropriate resources have been engaged for repairs. At this time, OSP is en route to the suspected trouble location to begin investigating. No ETA available as of yet.
10:21 am: Our OSP crews are en route to begin investigations. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 8:53 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Turns out that the fiber got hit by a tiler in our area, by 130th and Hwy 60 (https://www.google.com/maps?q=hwy+60+and+130th,+sibley&rlz=1C1GCEU_enUS814U…<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.google.com_maps-3F…>) in Sibley, Iowa. The tiler called one of our techs and the farmer called another one of our techs, inquiring if it was our fiber or not (it’s not). The tiler reported hitting a line below the tape.
I opened a ticket with Zayo’s NCC email address about 35 minutes ago, and haven’t yet received an acknowledgement, but once I do I will inform them of the location.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 8:06 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Yes, same thing, between 7:25 and 7:26 am our 10G link went down. I assume it’s an issue between Sioux City and Belle Plaine.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of James Urwiller
Sent: Monday, June 10, 2019 7:58 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: [MICE-DISCUSS] lost MICE
I lost MICE again over ZAYO about 30 minutes ago.. anyone else?
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com<mailto:james.urwiller@stealthbroadband.com>
[stealth300]
________________________________
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June 10, 2019
Re: lost MICE
by Frank Bulk
2:42 pm: OSP has reported that splicer is in route and has a ETA of 30 mins. More updates to follow.
Note that the location listed in the ticket is incorrect – I’ve communicated the correct address (130th and Hwy 60) to Zayo’s NCC and they’ve acknowledged receipt of that.
If they do get onsite by 3:15 pm it will have been about 10 hours since the initial cut.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 1:24 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: Re: [MICE-DISCUSS] lost MICE
12:35 pm: OSP reported they are trying to get resources to the damage location. Damage appears to be right off of I60 and 170th in Sibley IA. ETA or 2.5 hours at 10:58 AM CDT, so splicers should be on-site shortly. More updates to follow.
12:43 pm: OSP reported Splicer is in route to the damage location right off of I60 and 170th in Sibley IA. ETA is approximately 1.5 hrs. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 10:35 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Another update from Zayo:
10:30 OSP reported they are trying to get resources to the damage location. Damage appears to be right off of I60 and 170th in Sibley IA. Currently there is no ETA for techs. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 10:27 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
First two updates from Zayo:
9:48 am: Your case has been associated with a higher level outage ticket, your ticket number will remain the same. The latest update is as follows: Zayo is experiencing a network event between SIOUX CITY, IA and MANKATO MN affecting multiple customers. The appropriate resources have been engaged for repairs. At this time, OSP is en route to the suspected trouble location to begin investigating. No ETA available as of yet.
10:21 am: Our OSP crews are en route to begin investigations. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 8:53 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Turns out that the fiber got hit by a tiler in our area, by 130th and Hwy 60 (https://www.google.com/maps?q=hwy+60+and+130th,+sibley&rlz=1C1GCEU_enUS814U…<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.google.com_maps-3F…>) in Sibley, Iowa. The tiler called one of our techs and the farmer called another one of our techs, inquiring if it was our fiber or not (it’s not). The tiler reported hitting a line below the tape.
I opened a ticket with Zayo’s NCC email address about 35 minutes ago, and haven’t yet received an acknowledgement, but once I do I will inform them of the location.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 8:06 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Yes, same thing, between 7:25 and 7:26 am our 10G link went down. I assume it’s an issue between Sioux City and Belle Plaine.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of James Urwiller
Sent: Monday, June 10, 2019 7:58 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: [MICE-DISCUSS] lost MICE
I lost MICE again over ZAYO about 30 minutes ago.. anyone else?
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com<mailto:james.urwiller@stealthbroadband.com>
[stealth300]
________________________________
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June 10, 2019
Re: lost MICE
by Frank Bulk
12:35 pm: OSP reported they are trying to get resources to the damage location. Damage appears to be right off of I60 and 170th in Sibley IA. ETA or 2.5 hours at 10:58 AM CDT, so splicers should be on-site shortly. More updates to follow.
12:43 pm: OSP reported Splicer is in route to the damage location right off of I60 and 170th in Sibley IA. ETA is approximately 1.5 hrs. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 10:35 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: Re: [MICE-DISCUSS] lost MICE
Another update from Zayo:
10:30 OSP reported they are trying to get resources to the damage location. Damage appears to be right off of I60 and 170th in Sibley IA. Currently there is no ETA for techs. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 10:27 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
First two updates from Zayo:
9:48 am: Your case has been associated with a higher level outage ticket, your ticket number will remain the same. The latest update is as follows: Zayo is experiencing a network event between SIOUX CITY, IA and MANKATO MN affecting multiple customers. The appropriate resources have been engaged for repairs. At this time, OSP is en route to the suspected trouble location to begin investigating. No ETA available as of yet.
10:21 am: Our OSP crews are en route to begin investigations. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 8:53 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Turns out that the fiber got hit by a tiler in our area, by 130th and Hwy 60 (https://www.google.com/maps?q=hwy+60+and+130th,+sibley&rlz=1C1GCEU_enUS814U…<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.google.com_maps-3F…>) in Sibley, Iowa. The tiler called one of our techs and the farmer called another one of our techs, inquiring if it was our fiber or not (it’s not). The tiler reported hitting a line below the tape.
I opened a ticket with Zayo’s NCC email address about 35 minutes ago, and haven’t yet received an acknowledgement, but once I do I will inform them of the location.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 8:06 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Yes, same thing, between 7:25 and 7:26 am our 10G link went down. I assume it’s an issue between Sioux City and Belle Plaine.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of James Urwiller
Sent: Monday, June 10, 2019 7:58 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: [MICE-DISCUSS] lost MICE
I lost MICE again over ZAYO about 30 minutes ago.. anyone else?
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com<mailto:james.urwiller@stealthbroadband.com>
[stealth300]
________________________________
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June 10, 2019
Re: lost MICE
by Frank Bulk
Another update from Zayo:
10:30 OSP reported they are trying to get resources to the damage location. Damage appears to be right off of I60 and 170th in Sibley IA. Currently there is no ETA for techs. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 10:27 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: Re: [MICE-DISCUSS] lost MICE
First two updates from Zayo:
9:48 am: Your case has been associated with a higher level outage ticket, your ticket number will remain the same. The latest update is as follows: Zayo is experiencing a network event between SIOUX CITY, IA and MANKATO MN affecting multiple customers. The appropriate resources have been engaged for repairs. At this time, OSP is en route to the suspected trouble location to begin investigating. No ETA available as of yet.
10:21 am: Our OSP crews are en route to begin investigations. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 8:53 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Turns out that the fiber got hit by a tiler in our area, by 130th and Hwy 60 (https://www.google.com/maps?q=hwy+60+and+130th,+sibley&rlz=1C1GCEU_enUS814U…<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.google.com_maps-3F…>) in Sibley, Iowa. The tiler called one of our techs and the farmer called another one of our techs, inquiring if it was our fiber or not (it’s not). The tiler reported hitting a line below the tape.
I opened a ticket with Zayo’s NCC email address about 35 minutes ago, and haven’t yet received an acknowledgement, but once I do I will inform them of the location.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 8:06 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Yes, same thing, between 7:25 and 7:26 am our 10G link went down. I assume it’s an issue between Sioux City and Belle Plaine.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of James Urwiller
Sent: Monday, June 10, 2019 7:58 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: [MICE-DISCUSS] lost MICE
I lost MICE again over ZAYO about 30 minutes ago.. anyone else?
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com<mailto:james.urwiller@stealthbroadband.com>
[stealth300]
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June 10, 2019
Re: lost MICE
by Frank Bulk
First two updates from Zayo:
9:48 am: Your case has been associated with a higher level outage ticket, your ticket number will remain the same. The latest update is as follows: Zayo is experiencing a network event between SIOUX CITY, IA and MANKATO MN affecting multiple customers. The appropriate resources have been engaged for repairs. At this time, OSP is en route to the suspected trouble location to begin investigating. No ETA available as of yet.
10:21 am: Our OSP crews are en route to begin investigations. More updates to follow.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 8:53 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: Re: [MICE-DISCUSS] lost MICE
Turns out that the fiber got hit by a tiler in our area, by 130th and Hwy 60 (https://www.google.com/maps?q=hwy+60+and+130th,+sibley&rlz=1C1GCEU_enUS814U…<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.google.com_maps-3F…>) in Sibley, Iowa. The tiler called one of our techs and the farmer called another one of our techs, inquiring if it was our fiber or not (it’s not). The tiler reported hitting a line below the tape.
I opened a ticket with Zayo’s NCC email address about 35 minutes ago, and haven’t yet received an acknowledgement, but once I do I will inform them of the location.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 8:06 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost MICE
Yes, same thing, between 7:25 and 7:26 am our 10G link went down. I assume it’s an issue between Sioux City and Belle Plaine.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of James Urwiller
Sent: Monday, June 10, 2019 7:58 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: [MICE-DISCUSS] lost MICE
I lost MICE again over ZAYO about 30 minutes ago.. anyone else?
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com<mailto:james.urwiller@stealthbroadband.com>
[stealth300]
________________________________
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June 10, 2019
Re: lost MICE
by Frank Bulk
Turns out that the fiber got hit by a tiler in our area, by 130th and Hwy 60 (https://www.google.com/maps?q=hwy+60+and+130th,+sibley&rlz=1C1GCEU_enUS814U…) in Sibley, Iowa. The tiler called one of our techs and the farmer called another one of our techs, inquiring if it was our fiber or not (it’s not). The tiler reported hitting a line below the tape.
I opened a ticket with Zayo’s NCC email address about 35 minutes ago, and haven’t yet received an acknowledgement, but once I do I will inform them of the location.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 8:06 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: Re: [MICE-DISCUSS] lost MICE
Yes, same thing, between 7:25 and 7:26 am our 10G link went down. I assume it’s an issue between Sioux City and Belle Plaine.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> On Behalf Of James Urwiller
Sent: Monday, June 10, 2019 7:58 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: [MICE-DISCUSS] lost MICE
I lost MICE again over ZAYO about 30 minutes ago.. anyone else?
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com<mailto:james.urwiller@stealthbroadband.com>
[stealth300]
________________________________
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June 10, 2019
Re: lost MICE
by Frank Bulk
Yes, same thing, between 7:25 and 7:26 am our 10G link went down. I assume it’s an issue between Sioux City and Belle Plaine.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> On Behalf Of James Urwiller
Sent: Monday, June 10, 2019 7:58 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: [MICE-DISCUSS] lost MICE
I lost MICE again over ZAYO about 30 minutes ago.. anyone else?
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com<mailto:james.urwiller@stealthbroadband.com>
[stealth300]
________________________________
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June 10, 2019
lost MICE
by James Urwiller
I lost MICE again over ZAYO about 30 minutes ago.. anyone else?
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com
[image: stealth300]
June 10, 2019
Re: MAC address limit
by Jeremy Lumby
I am not proposing it for the core, and do not have plans of proposing
it in the future. However if someone else wants to propose it, I would
definitely be in favor of it. The main reason for the proposal with
respect to my extension switch is to standardize it with all of the
other internet exchanges that I offer, and I wanted to make sure that
MICE would not have an issue with my extension being more restrictive
then the core is (and therefore not matching the MICE standards). It
also is partially because it makes me sleep better at night knowing
that my extension switch is a little less likely to participate in
accidentally dumping a bunch of garbage traffic onto the exchange
causing problems for everyone else. To me that is much more important
than the little additional effort that is required when someone swaps a
router out.
Jeremy Lumby
Minnesota VoIP
9217 17th Ave S
Suite 216
Bloomington MN 55425
Main 612-355-7740
Direct 612-392-6814
EFax 952-873-7425
jlumby(a)mnvoip.com
-------- Original message --------
From: Richard Laager <rlaager(a)WIKTEL.COM>
Date: 6/8/19 7:25 PM (GMT-06:00)
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: Re: [MICE-DISCUSS] MAC address limit
_____
>From : Richard Laager [rlaager(a)WIKTEL.COM]
To : MICE-DISCUSS(a)LISTS.IPHOUSE.NET [MICE-DISCUSS(a)LISTS.IPHOUSE.NET]
Date : Saturday, June 8 2019 19:28:11
On 6/8/19 11:03 AM, Jeremy Lumby wrote:
> With that being said, I would like to start a discussion about
lowering
> the maximum MAC address limit to 1 with respect to the MICE extension
> switch that I operate.
That seems perfectly reasonable to me.
Is this a trial run for eventually proposing the same change MICE-wide?
I don't have strong feelings, but that seems fine too.
--
Richard
June 9, 2019
Re: MAC address limit
by Richard Laager
On 6/8/19 11:03 AM, Jeremy Lumby wrote:
> With that being said, I would like to start a discussion about lowering
> the maximum MAC address limit to 1 with respect to the MICE extension
> switch that I operate.
That seems perfectly reasonable to me.
Is this a trial run for eventually proposing the same change MICE-wide?
I don't have strong feelings, but that seems fine too.
--
Richard
June 9, 2019
Re: MAC address limit
by Jeff Wilde
I agree with this also
Jdw
Please excuse typos as this was sent from smart phone
-------- Original message --------
From: Andrew Hoyos <hoyosa(a)GMAIL.COM>
Date: 6/8/19 12:17 PM (GMT-06:00)
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: Re: [MICE-DISCUSS] MAC address limit
I’m a fan of 1 per port unless documented exception.
--
Andrew Hoyos
hoyosa(a)gmail.com<mailto:hoyosa@gmail.com>
On Jun 8, 2019, at 11:03 AM, Jeremy Lumby <jlumby(a)mnvoip.com<mailto:jlumby@mnvoip.com>> wrote:
I wanted to start a discussion about the MAC address limit that MICE has as a standard limit of 5 per port. If I remember correctly, the history behind it ended up being that 5 MAC addresses was chosen as a happy middle ground to make router swaps by end users much easier on the end user, as well as the MICE tech committee. As someone that runs extension switches for 3 exchanges in addition to MICE, all of the other IXes have a 1 MAC address limit per port. I have found that maintaining these was not nearly as difficult as the original concern that was expressed at the MICE UG that lead to a limit of 5. With that being said, I would like to start a discussion about lowering the maximum MAC address limit to 1 with respect to the MICE extension switch that I operate. I feel that the benefits outnumber the risks, and with the experiences from the other 3 IXes, I do not think that the extra effort I will need to put in would be significant. Just to state the obvious, the South Front extension switch uplink that is connected to my extension would be a permanent exception, and short term exceptions would be permitted ahead of a router swap.
Jeremy Lumby
Minnesota VoIP
9217 17th Ave S #216
Bloomington, MN 55425
M: 612-355-7740
D: 612-392-6814
F: 952-873-7425
jlumby(a)mnvoip.com<mailto:jlumby@mnvoip.com>
________________________________
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June 8, 2019
Re: MAC address limit
by Andrew Hoyos
I’m a fan of 1 per port unless documented exception.
--
Andrew Hoyos
hoyosa(a)gmail.com
> On Jun 8, 2019, at 11:03 AM, Jeremy Lumby <jlumby(a)mnvoip.com> wrote:
>
> I wanted to start a discussion about the MAC address limit that MICE has as a standard limit of 5 per port. If I remember correctly, the history behind it ended up being that 5 MAC addresses was chosen as a happy middle ground to make router swaps by end users much easier on the end user, as well as the MICE tech committee. As someone that runs extension switches for 3 exchanges in addition to MICE, all of the other IXes have a 1 MAC address limit per port. I have found that maintaining these was not nearly as difficult as the original concern that was expressed at the MICE UG that lead to a limit of 5. With that being said, I would like to start a discussion about lowering the maximum MAC address limit to 1 with respect to the MICE extension switch that I operate. I feel that the benefits outnumber the risks, and with the experiences from the other 3 IXes, I do not think that the extra effort I will need to put in would be significant. Just to state the obvious, the South Front extension switch uplink that is connected to my extension would be a permanent exception, and short term exceptions would be permitted ahead of a router swap.
>
> Jeremy Lumby
> Minnesota VoIP
> 9217 17th Ave S #216
> Bloomington, MN 55425
> M: 612-355-7740
> D: 612-392-6814
> F: 952-873-7425
> jlumby(a)mnvoip.com
>
>
>
> To unsubscribe from the MICE-DISCUSS list, click the following link:
> http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
June 8, 2019
MAC address limit
by Jeremy Lumby
I wanted to start a discussion about the MAC address limit that MICE has as a standard limit of 5 per port. If I remember correctly, the history behind it ended up being that 5 MAC addresses was chosen as a happy middle ground to make router swaps by end users much easier on the end user, as well as the MICE tech committee. As someone that runs extension switches for 3 exchanges in addition to MICE, all of the other IXes have a 1 MAC address limit per port. I have found that maintaining these was not nearly as difficult as the original concern that was expressed at the MICE UG that lead to a limit of 5. With that being said, I would like to start a discussion about lowering the maximum MAC address limit to 1 with respect to the MICE extension switch that I operate. I feel that the benefits outnumber the risks, and with the experiences from the other 3 IXes, I do not think that the extra effort I will need to put in would be significant. Just to state the obvious, the South Front extension switch uplink that is connected to my extension would be a permanent exception, and short term exceptions would be permitted ahead of a router swap.
Jeremy Lumby
Minnesota VoIP
9217 17th Ave S #216
Bloomington, MN 55425
M: 612-355-7740
D: 612-392-6814
F: 952-873-7425
jlumby(a)mnvoip.com
June 8, 2019
FW: Fiber cut possibly along I-90/94 corridor in WI
by Frank Bulk
FYI
From: Outages <outages-bounces(a)outages.org> On Behalf Of Jeremy Charles via Outages
Sent: Wednesday, June 05, 2019 10:36 AM
To: outages(a)outages.org
Subject: [outages] Fiber cut possibly along I-90/94 corridor in WI
We lost a couple (unprotected) circuits with Wisconsin Independent Network at about 9:50 CDT this morning, running from Verona WI to Rochester MN and MSP. One of our team members called WIN's NMC and the tech who answered said his phones just started lighting up like Christmas trees and their network engineers were beginning the troubleshooting process.
I'm pretty sure our two circuits are groomed along the I-90/94 corridor between Madison and Tomah, and then they split to follow 90 and 94 separately. If this is a fiber cut in that area, it's likely to impact a number of carriers.
Obviously, it was too early for WIN to give us a diagnosis and ETR at this point. They're pretty good about sending updates when they've got info to share.
Anyone else seeing impact?
==
Jeremy Charles
Epic's Computer and Technology Services Division (CatNet)
jcharles(a)epic.com<mailto:jcharles@epic.com>
608-271-9000
June 5, 2019
Re: AS47096 Maintenance on May 29, 2019
by Ryan Nelson
Hello All,
This work has been completed.
Ryan Nelson | Network Infrastructure Architect
Compudyne | 306 W Michigan Street - Suite 200 | Duluth, MN 55802
rnelson@compudyne.<mailto:rnelson@compudyne.net>com | 218.336.2220 | compudyne.<http://www.compudyne.net/>com
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> On Behalf Of Ryan Nelson
Sent: Tuesday, May 28, 2019 12:50 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: [MICE-DISCUSS] AS47096 Maintenance on May 29, 2019
Hello MICE members,
Compudyne AS47096 will be doing maintenance on our MICE connection tomorrow, May 29, 2019. We will be turning down our peering sessions (on 206.108.255.10 and 2001:504:27:0:0:b7f8::1 ) and migrating to our new connection on our 511 remote switch tomorrow starting at 1000 CDT.
Thanks,
Ryan Nelson | Network Infrastructure Architect
Compudyne | 306 W Michigan Street - Suite 200 | Duluth, MN 55802
rnelson(a)compudyne.com<mailto:rnelson@compudyne.com> | 218.336.2220 | compudyne.com<http://www.compudyne.com/>
Duluth | Hibbing | Saint Paul | Marquette | Houghton
________________________________
[cid:image002.png@01D0BA36.584BB020]
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May 29, 2019
AS47096 Maintenance on May 29, 2019
by Ryan Nelson
Hello MICE members,
Compudyne AS47096 will be doing maintenance on our MICE connection tomorrow, May 29, 2019. We will be turning down our peering sessions (on 206.108.255.10 and 2001:504:27:0:0:b7f8::1 ) and migrating to our new connection on our 511 remote switch tomorrow starting at 1000 CDT.
Thanks,
Ryan Nelson | Network Infrastructure Architect
Compudyne | 306 W Michigan Street - Suite 200 | Duluth, MN 55802
rnelson(a)compudyne.com<mailto:rnelson@compudyne.com> | 218.336.2220 | compudyne.com<http://www.compudyne.com/>
Duluth | Hibbing | Saint Paul | Marquette | Houghton
________________________________
[cid:image002.png@01D0BA36.584BB020]
May 28, 2019
SFN Albert Lea Remote Switch Outage
by Jay Hanke
We're having issues with the back haul circuit between Albert Lea and
Minneapolis.
--
Jay Hanke, President
South Front Networks
jayhanke(a)southfront.io
Phone 612-204-0000
May 24, 2019
Re: zayo again anyone?
by Justin Krejci
As of 8:30am I heard the current full ETR is noon today.
________________________________
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> on behalf of Shannon Sykes <shannons(a)CHRISCOMCO.NET>
Sent: Thursday, May 23, 2019 10:04 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: Re: [MICE-DISCUSS] zayo again anyone?
Here is the last update I received from Zayo.
current Update: OSP has advised that the duct repair is complete, and the western half of the cable pull. They are awaiting emergency locates to clear, so they can move the east splice case 100' east due to the cable damage. The eastern cable pull completion is looking like it will be completed around 10-11 pm CST. Full repair ETR is 8:00 AM CST
Sent from my iPhone
On May 23, 2019, at 10:02 PM, Corey Hauer <coreyhauer(a)gmail.com<mailto:coreyhauer@gmail.com>> wrote:
Anyone know an ETR yet? Our Mankato and Windom bandwidth is being impacted.
On Thu, May 23, 2019 at 2:36 PM Justin Krejci <JKrejci(a)usinternet.com<mailto:JKrejci@usinternet.com>> wrote:
Indeed. No ETR yet.
________________________________
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> on behalf of Jay Hanke <jayhanke(a)SOUTHFRONT.IO<mailto:jayhanke@SOUTHFRONT.IO>>
Sent: Thursday, May 23, 2019 4:06 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] zayo again anyone?
That's a good sized cable. Is there an ETA on repair?
On Thu, May 23, 2019 at 3:31 PM Justin Krejci <JKrejci(a)usinternet.com<mailto:JKrejci@usinternet.com>> wrote:
>
> I-35W construction crews in Minneapolis hit the fiber. Last I heard Zayo and their fiber contractor were on site assessing the situation.
>
>
>
> ________________________________
> From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> on behalf of Jeremy Schmeichel <Jeremy.Schmeichel(a)VASTBROADBAND.COM<mailto:Jeremy.Schmeichel@VASTBROADBAND.COM>>
> Sent: Thursday, May 23, 2019 1:51 PM
> To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
> Subject: Re: [MICE-DISCUSS] zayo again anyone?
>
>
> Been a rough few months for belle plaine...
>
>
>
> From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Corey Hauer
> Sent: Thursday, May 23, 2019 12:33 PM
> To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
> Subject: Re: [MICE-DISCUSS] zayo again anyone?
>
>
>
> Happily, our Mankato and Windom feeds (zayo) are still up. Maybe Zayo fixed the protect for Mankato?
>
>
>
>
>
> On Thu, May 23, 2019 at 11:29 AM Jay Hanke <jayhanke(a)southfront.io<mailto:jayhanke@southfront.io>> wrote:
>
> I believe there is a cut somewhere just south of 511.
>
> On Thu, May 23, 2019 at 1:25 PM James Urwiller
> <james.urwiller(a)turnkey-telecom.com<mailto:james.urwiller@turnkey-telecom.com>> wrote:
> >
> > we lost belle plaine again, anyone else?
> >
> > Sent from my iPhone 7
>
>
>
> --
> Jay Hanke, President
> South Front Networks
> jayhanke(a)southfront.io<mailto:jayhanke@southfront.io>
> Phone 612-204-0000
>
>
>
> ________________________________
>
> To unsubscribe from the MICE-DISCUSS list, click the following link:
> http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
>
>
> ________________________________
>
> To unsubscribe from the MICE-DISCUSS list, click the following link:
> http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
>
>
> ________________________________
>
> To unsubscribe from the MICE-DISCUSS list, click the following link:
> http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
--
Jay Hanke, President
South Front Networks
jayhanke(a)southfront.io<mailto:jayhanke@southfront.io>
Phone 612-204-0000
________________________________
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________________________________
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May 24, 2019
Re: zayo again anyone?
by Shannon Sykes
Here is the last update I received from Zayo.
current Update: OSP has advised that the duct repair is complete, and the western half of the cable pull. They are awaiting emergency locates to clear, so they can move the east splice case 100' east due to the cable damage. The eastern cable pull completion is looking like it will be completed around 10-11 pm CST<x-apple-data-detectors://2>. Full repair ETR is 8:00 AM CST<x-apple-data-detectors://3>
Sent from my iPhone
On May 23, 2019, at 10:02 PM, Corey Hauer <coreyhauer(a)gmail.com<mailto:coreyhauer@gmail.com>> wrote:
Anyone know an ETR yet? Our Mankato and Windom bandwidth is being impacted.
On Thu, May 23, 2019 at 2:36 PM Justin Krejci <JKrejci(a)usinternet.com<mailto:JKrejci@usinternet.com>> wrote:
Indeed. No ETR yet.
________________________________
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> on behalf of Jay Hanke <jayhanke(a)SOUTHFRONT.IO<mailto:jayhanke@SOUTHFRONT.IO>>
Sent: Thursday, May 23, 2019 4:06 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] zayo again anyone?
That's a good sized cable. Is there an ETA on repair?
On Thu, May 23, 2019 at 3:31 PM Justin Krejci <JKrejci(a)usinternet.com<mailto:JKrejci@usinternet.com>> wrote:
>
> I-35W construction crews in Minneapolis hit the fiber. Last I heard Zayo and their fiber contractor were on site assessing the situation.
>
>
>
> ________________________________
> From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> on behalf of Jeremy Schmeichel <Jeremy.Schmeichel(a)VASTBROADBAND.COM<mailto:Jeremy.Schmeichel@VASTBROADBAND.COM>>
> Sent: Thursday, May 23, 2019 1:51 PM
> To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
> Subject: Re: [MICE-DISCUSS] zayo again anyone?
>
>
> Been a rough few months for belle plaine…
>
>
>
> From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Corey Hauer
> Sent: Thursday, May 23, 2019 12:33 PM
> To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
> Subject: Re: [MICE-DISCUSS] zayo again anyone?
>
>
>
> Happily, our Mankato and Windom feeds (zayo) are still up. Maybe Zayo fixed the protect for Mankato?
>
>
>
>
>
> On Thu, May 23, 2019 at 11:29 AM Jay Hanke <jayhanke(a)southfront.io<mailto:jayhanke@southfront.io>> wrote:
>
> I believe there is a cut somewhere just south of 511.
>
> On Thu, May 23, 2019 at 1:25 PM James Urwiller
> <james.urwiller(a)turnkey-telecom.com<mailto:james.urwiller@turnkey-telecom.com>> wrote:
> >
> > we lost belle plaine again, anyone else?
> >
> > Sent from my iPhone 7
>
>
>
> --
> Jay Hanke, President
> South Front Networks
> jayhanke(a)southfront.io<mailto:jayhanke@southfront.io>
> Phone 612-204-0000
>
>
>
> ________________________________
>
> To unsubscribe from the MICE-DISCUSS list, click the following link:
> http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
>
>
> ________________________________
>
> To unsubscribe from the MICE-DISCUSS list, click the following link:
> http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
>
>
> ________________________________
>
> To unsubscribe from the MICE-DISCUSS list, click the following link:
> http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
--
Jay Hanke, President
South Front Networks
jayhanke(a)southfront.io<mailto:jayhanke@southfront.io>
Phone 612-204-0000
________________________________
To unsubscribe from the MICE-DISCUSS list, click the following link:
http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
________________________________
To unsubscribe from the MICE-DISCUSS list, click the following link:
http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
May 24, 2019
Re: zayo again anyone?
by Corey Hauer
Anyone know an ETR yet? Our Mankato and Windom bandwidth is being impacted.
On Thu, May 23, 2019 at 2:36 PM Justin Krejci <JKrejci(a)usinternet.com>
wrote:
> Indeed. No ETR yet.
>
>
>
>
> ------------------------------
> *From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> on behalf of Jay
> Hanke <jayhanke(a)SOUTHFRONT.IO>
> *Sent:* Thursday, May 23, 2019 4:06 PM
> *To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
> *Subject:* Re: [MICE-DISCUSS] zayo again anyone?
>
> That's a good sized cable. Is there an ETA on repair?
>
> On Thu, May 23, 2019 at 3:31 PM Justin Krejci <JKrejci(a)usinternet.com>
> wrote:
> >
> > I-35W construction crews in Minneapolis hit the fiber. Last I heard Zayo
> and their fiber contractor were on site assessing the situation.
> >
> >
> >
> > ________________________________
> > From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> on behalf of Jeremy
> Schmeichel <Jeremy.Schmeichel(a)VASTBROADBAND.COM>
> > Sent: Thursday, May 23, 2019 1:51 PM
> > To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
> > Subject: Re: [MICE-DISCUSS] zayo again anyone?
> >
> >
> > Been a rough few months for belle plaine…
> >
> >
> >
> > From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> On Behalf Of Corey
> Hauer
> > Sent: Thursday, May 23, 2019 12:33 PM
> > To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
> > Subject: Re: [MICE-DISCUSS] zayo again anyone?
> >
> >
> >
> > Happily, our Mankato and Windom feeds (zayo) are still up. Maybe Zayo
> fixed the protect for Mankato?
> >
> >
> >
> >
> >
> > On Thu, May 23, 2019 at 11:29 AM Jay Hanke <jayhanke(a)southfront.io>
> wrote:
> >
> > I believe there is a cut somewhere just south of 511.
> >
> > On Thu, May 23, 2019 at 1:25 PM James Urwiller
> > <james.urwiller(a)turnkey-telecom.com> wrote:
> > >
> > > we lost belle plaine again, anyone else?
> > >
> > > Sent from my iPhone 7
> >
> >
> >
> > --
> > Jay Hanke, President
> > South Front Networks
> > jayhanke(a)southfront.io
> > Phone 612-204-0000
> >
> >
> >
> > ________________________________
> >
> > To unsubscribe from the MICE-DISCUSS list, click the following link:
> > http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
> >
> >
> > ________________________________
> >
> > To unsubscribe from the MICE-DISCUSS list, click the following link:
> > http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
> >
> >
> > ________________________________
> >
> > To unsubscribe from the MICE-DISCUSS list, click the following link:
> > http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
>
>
>
> --
> Jay Hanke, President
> South Front Networks
> jayhanke(a)southfront.io
> Phone 612-204-0000
>
> ------------------------------
>
> To unsubscribe from the MICE-DISCUSS list, click the following link:
> http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
>
May 24, 2019
Re: zayo again anyone?
by Justin Krejci
Indeed. No ETR yet.
________________________________
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> on behalf of Jay Hanke <jayhanke(a)SOUTHFRONT.IO>
Sent: Thursday, May 23, 2019 4:06 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: Re: [MICE-DISCUSS] zayo again anyone?
That's a good sized cable. Is there an ETA on repair?
On Thu, May 23, 2019 at 3:31 PM Justin Krejci <JKrejci(a)usinternet.com> wrote:
>
> I-35W construction crews in Minneapolis hit the fiber. Last I heard Zayo and their fiber contractor were on site assessing the situation.
>
>
>
> ________________________________
> From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> on behalf of Jeremy Schmeichel <Jeremy.Schmeichel(a)VASTBROADBAND.COM>
> Sent: Thursday, May 23, 2019 1:51 PM
> To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
> Subject: Re: [MICE-DISCUSS] zayo again anyone?
>
>
> Been a rough few months for belle plaine...
>
>
>
> From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> On Behalf Of Corey Hauer
> Sent: Thursday, May 23, 2019 12:33 PM
> To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
> Subject: Re: [MICE-DISCUSS] zayo again anyone?
>
>
>
> Happily, our Mankato and Windom feeds (zayo) are still up. Maybe Zayo fixed the protect for Mankato?
>
>
>
>
>
> On Thu, May 23, 2019 at 11:29 AM Jay Hanke <jayhanke(a)southfront.io> wrote:
>
> I believe there is a cut somewhere just south of 511.
>
> On Thu, May 23, 2019 at 1:25 PM James Urwiller
> <james.urwiller(a)turnkey-telecom.com> wrote:
> >
> > we lost belle plaine again, anyone else?
> >
> > Sent from my iPhone 7
>
>
>
> --
> Jay Hanke, President
> South Front Networks
> jayhanke(a)southfront.io
> Phone 612-204-0000
>
>
>
> ________________________________
>
> To unsubscribe from the MICE-DISCUSS list, click the following link:
> http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
>
>
> ________________________________
>
> To unsubscribe from the MICE-DISCUSS list, click the following link:
> http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
>
>
> ________________________________
>
> To unsubscribe from the MICE-DISCUSS list, click the following link:
> http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
--
Jay Hanke, President
South Front Networks
jayhanke(a)southfront.io
Phone 612-204-0000
May 23, 2019
Re: zayo again anyone?
by Jay Hanke
That's a good sized cable. Is there an ETA on repair?
On Thu, May 23, 2019 at 3:31 PM Justin Krejci <JKrejci(a)usinternet.com> wrote:
>
> I-35W construction crews in Minneapolis hit the fiber. Last I heard Zayo and their fiber contractor were on site assessing the situation.
>
>
>
> ________________________________
> From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> on behalf of Jeremy Schmeichel <Jeremy.Schmeichel(a)VASTBROADBAND.COM>
> Sent: Thursday, May 23, 2019 1:51 PM
> To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
> Subject: Re: [MICE-DISCUSS] zayo again anyone?
>
>
> Been a rough few months for belle plaine…
>
>
>
> From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> On Behalf Of Corey Hauer
> Sent: Thursday, May 23, 2019 12:33 PM
> To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
> Subject: Re: [MICE-DISCUSS] zayo again anyone?
>
>
>
> Happily, our Mankato and Windom feeds (zayo) are still up. Maybe Zayo fixed the protect for Mankato?
>
>
>
>
>
> On Thu, May 23, 2019 at 11:29 AM Jay Hanke <jayhanke(a)southfront.io> wrote:
>
> I believe there is a cut somewhere just south of 511.
>
> On Thu, May 23, 2019 at 1:25 PM James Urwiller
> <james.urwiller(a)turnkey-telecom.com> wrote:
> >
> > we lost belle plaine again, anyone else?
> >
> > Sent from my iPhone 7
>
>
>
> --
> Jay Hanke, President
> South Front Networks
> jayhanke(a)southfront.io
> Phone 612-204-0000
>
>
>
> ________________________________
>
> To unsubscribe from the MICE-DISCUSS list, click the following link:
> http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
>
>
> ________________________________
>
> To unsubscribe from the MICE-DISCUSS list, click the following link:
> http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
>
>
> ________________________________
>
> To unsubscribe from the MICE-DISCUSS list, click the following link:
> http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
--
Jay Hanke, President
South Front Networks
jayhanke(a)southfront.io
Phone 612-204-0000
May 23, 2019
Re: zayo again anyone?
by Justin Krejci
I-35W construction crews in Minneapolis hit the fiber. Last I heard Zayo and their fiber contractor were on site assessing the situation.
________________________________
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> on behalf of Jeremy Schmeichel <Jeremy.Schmeichel(a)VASTBROADBAND.COM>
Sent: Thursday, May 23, 2019 1:51 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: Re: [MICE-DISCUSS] zayo again anyone?
Been a rough few months for belle plaine...
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> On Behalf Of Corey Hauer
Sent: Thursday, May 23, 2019 12:33 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: Re: [MICE-DISCUSS] zayo again anyone?
Happily, our Mankato and Windom feeds (zayo) are still up. Maybe Zayo fixed the protect for Mankato?
On Thu, May 23, 2019 at 11:29 AM Jay Hanke <jayhanke(a)southfront.io<mailto:jayhanke@southfront.io>> wrote:
I believe there is a cut somewhere just south of 511.
On Thu, May 23, 2019 at 1:25 PM James Urwiller
<james.urwiller(a)turnkey-telecom.com<mailto:james.urwiller@turnkey-telecom.com>> wrote:
>
> we lost belle plaine again, anyone else?
>
> Sent from my iPhone 7
--
Jay Hanke, President
South Front Networks
jayhanke(a)southfront.io<mailto:jayhanke@southfront.io>
Phone 612-204-0000
________________________________
To unsubscribe from the MICE-DISCUSS list, click the following link:
http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
________________________________
To unsubscribe from the MICE-DISCUSS list, click the following link:
http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
May 23, 2019
Re: zayo again anyone?
by Jeremy Schmeichel
Been a rough few months for belle plaine…
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> On Behalf Of Corey Hauer
Sent: Thursday, May 23, 2019 12:33 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: Re: [MICE-DISCUSS] zayo again anyone?
Happily, our Mankato and Windom feeds (zayo) are still up. Maybe Zayo fixed the protect for Mankato?
On Thu, May 23, 2019 at 11:29 AM Jay Hanke <jayhanke(a)southfront.io<mailto:jayhanke@southfront.io>> wrote:
I believe there is a cut somewhere just south of 511.
On Thu, May 23, 2019 at 1:25 PM James Urwiller
<james.urwiller(a)turnkey-telecom.com<mailto:james.urwiller@turnkey-telecom.com>> wrote:
>
> we lost belle plaine again, anyone else?
>
> Sent from my iPhone 7
--
Jay Hanke, President
South Front Networks
jayhanke(a)southfront.io<mailto:jayhanke@southfront.io>
Phone 612-204-0000
________________________________
To unsubscribe from the MICE-DISCUSS list, click the following link:
http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
May 23, 2019
Re: zayo again anyone?
by Corey Hauer
Happily, our Mankato and Windom feeds (zayo) are still up. Maybe Zayo fixed
the protect for Mankato?
On Thu, May 23, 2019 at 11:29 AM Jay Hanke <jayhanke(a)southfront.io> wrote:
> I believe there is a cut somewhere just south of 511.
>
> On Thu, May 23, 2019 at 1:25 PM James Urwiller
> <james.urwiller(a)turnkey-telecom.com> wrote:
> >
> > we lost belle plaine again, anyone else?
> >
> > Sent from my iPhone 7
>
>
>
> --
> Jay Hanke, President
> South Front Networks
> jayhanke(a)southfront.io
> Phone 612-204-0000
>
May 23, 2019
Re: zayo again anyone?
by Jay Hanke
I believe there is a cut somewhere just south of 511.
On Thu, May 23, 2019 at 1:25 PM James Urwiller
<james.urwiller(a)turnkey-telecom.com> wrote:
>
> we lost belle plaine again, anyone else?
>
> Sent from my iPhone 7
--
Jay Hanke, President
South Front Networks
jayhanke(a)southfront.io
Phone 612-204-0000
May 23, 2019
May 23, 2019
Re: Please welcome CarverLink to MICE!
by Doug McIntyre
On Wed, May 22, 2019 at 12:10:47PM -0500, Jay Hanke wrote:
>Name: CarverLink (Carver County)
>Port: Ethernet 5/29 Main Switch
>ASN: 55216
>IPv4: 206.108.255.140/24
>IPv6: 2001:504:27:0:0:d780::1/64
>Peering Contact: rlehs(a)carverlink.com
>Route Servers- YES
>BFD: NO
The route servers are all set for them now as well.
Welcome!
--
Doug McIntyre <merlyn(a)iphouse.net>
~.~ ipHouse ~.~
Network Engineer/Provisioning/Jack of all Trades
May 22, 2019
NorthernLights Gigapop upgrades 5/25/19 5 am to 5 pm CST
by Colin Murphy
This Saturday 5/25/2019, Gigapop engineers will be performing software and
hardware upgrades starting at 5 am and should be complete no later than 5
pm. The software upgrades will happen between 5 am and 7 am. The hardware
upgrades will begin around 8 am. During these upgrades, if you have
redundant connections to multiple Gigapop routers you should have little to
no disruption. If you're single homed, you can expect two, 10 to 15 minute
outages. If you have any issues past 5 pm on Saturday, please send an
email to help(a)umn.edu with "Gigapop maintenance issues" in the subject line.
Thanks,
Colin Murphy
Sr. Network Engineer
Office of Information Technology
University of Minnesota
Northern Lights Gigapop
Desk: 612-626-0870
May 22, 2019
Please welcome CarverLink to MICE!
by Jay Hanke
Name: CarverLink (Carver County)
Port: Ethernet 5/29 Main Switch
ASN: 55216
IPv4: 206.108.255.140/24
IPv6: 2001:504:27:0:0:d780::1/64
Peering Contact: rlehs(a)carverlink.com
Route Servers- YES
BFD: NO
Please provide your optic to either a tech committee member (Jeremy)
or to Cologix when you place your cross connect order!
Also, if you haven't already please join the MICE mailing lists at micemn.net
Welcome aboard!
--
Jay Hanke, President
South Front Networks
jayhanke(a)southfront.io
Phone 612-204-0000
May 22, 2019
Looking for 2 post kits for Arista 7504 and 7508.
by Brandon Mulligan
Greetings MICE,
I'm looking for 2 post kits for Arista 7504 and 7508. Asking for a friend.
Looking for:
3x 7504 Kits
2x 7508 Kits
Contact me off list. Thanks!
--
Brandon Mulligan
Kansas City Internet eXchange
http://kcix.net
May 21, 2019
Re: lost connection
by Frank Bulk
The link I’m using from Belle Plaine to 511 is over MNVoIP’ VPLS link, and so perhaps that did benefit from some redundancy.
I did see one more BGP session bounce from 4:40 to ~4:43 am, so I suspect the staggered nature of our different service restoration reflect the fibers and services that were operating over these fibers.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> On Behalf Of Jeremy Schmeichel
Sent: Wednesday, May 15, 2019 9:06 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: Re: [MICE-DISCUSS] lost connection
We restored a little after 5AM. Guess it must’ve been a beast of a cut.
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of James Urwiller
Sent: Wednesday, May 15, 2019 6:50 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost connection
Mine didn’t till around 5:49, but all is well since then.
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com<mailto:james.urwiller@stealthbroadband.com>
[stealth300]
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Wednesday, May 15, 2019 02:20
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost connection
My BGP sessions came up just before 2:10 am.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Jeremy Lumby
Sent: Tuesday, May 14, 2019 10:29 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost connection
The latest update from Zayo is:
Current update: Construction crews are onsite and prepping to excavate. The general area they have isolated the damage down to shows signs of fresh construction and boring. They have no ETTR at this time but we will provide more information as it becomes available.
From: Jeremy Lumby [mailto:jlumby@mnvoip.com]
Sent: Tuesday, May 14, 2019 7:44 PM
To: MICE Discuss
Subject: Re: [MICE-DISCUSS] lost connection
The latest update I have on my ticket is that Zayo is investigating possible damage to fiber in Eden Prairie.
It looks like Justin will get to keep his money that Anthony was betting with.
Zayo now has the additional tasks of figuring out why my vpls service did not fail over properly.
Jeremy Lumby
Minnesota VoIP
9217 17th Ave S
Suite 216
Bloomington MN 55425
Main 612-355-7740
Direct 612-392-6814
EFax 952-873-7425
jlumby(a)mnvoip.com<mailto:jlumby@mnvoip.com>
-------- Original message --------
From: Jeremy Lumby <jlumby(a)mnvoip.com<mailto:jlumby@mnvoip.com>>
Date: 5/14/19 4:22 PM (GMT-06:00)
To: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>>
Subject: Re: [MICE-DISCUSS] lost connection
________________________________
From : Jeremy Lumby [jlumby(a)mnvoip.com<mailto:jlumby@mnvoip.com>]
To : MICE Discuss [MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>]
Date : Tuesday, May 14 2019 16:22:00
Latest update on my Zayo ticket is that techs are dispatched, and are 1.5 hours away.
From: MICE Discuss [mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET] On Behalf Of James Urwiller
Sent: Tuesday, May 14, 2019 3:46 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost connection
Probably power then like it was 2 months ago.. man.. 3 outages in 3 months is getting annoying 😉 Thanks for the visibility from your end!!
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com<mailto:james.urwiller@stealthbroadband.com>
[stealth300]
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Jay Hanke
Sent: Tuesday, May 14, 2019 15:43
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost connection
The whole Zayo remote switch appears to be down.
On Tue, May 14, 2019 at 3:42 PM James Urwiller <james.urwiller(a)turnkey-telecom.com<mailto:james.urwiller@turnkey-telecom.com>> wrote:
I lost MICE through ZAYO again to belle plain around 15:18 CST. Anyone else?
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com<mailto:james.urwiller@stealthbroadband.com>
[stealth300]
________________________________
To unsubscribe from the MICE-DISCUSS list, click the following link:
http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
--
Jay Hanke, President
South Front Networks
jayhanke(a)southfront.io<mailto:jayhanke@southfront.io>
Phone 612-204-0000
________________________________
To unsubscribe from the MICE-DISCUSS list, click the following link:
http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
________________________________
To unsubscribe from the MICE-DISCUSS list, click the following link:
http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
________________________________
To unsubscribe from the MICE-DISCUSS list, click the following link:
http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
________________________________
To unsubscribe from the MICE-DISCUSS list, click the following link:
http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
________________________________
To unsubscribe from the MICE-DISCUSS list, click the following link:
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________________________________
To unsubscribe from the MICE-DISCUSS list, click the following link:
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May 15, 2019
Re: lost connection
by Jeremy Lumby
One ticket update said it was a 96 strand cable.
From: MICE Discuss [mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET] On Behalf Of Jeremy Schmeichel
Sent: Wednesday, May 15, 2019 9:06 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: Re: [MICE-DISCUSS] lost connection
We restored a little after 5AM. Guess it must’ve been a beast of a cut.
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> On Behalf Of James Urwiller
Sent: Wednesday, May 15, 2019 6:50 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: Re: [MICE-DISCUSS] lost connection
Mine didn’t till around 5:49, but all is well since then.
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> On Behalf Of Frank Bulk
Sent: Wednesday, May 15, 2019 02:20
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: Re: [MICE-DISCUSS] lost connection
My BGP sessions came up just before 2:10 am.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> On Behalf Of Jeremy Lumby
Sent: Tuesday, May 14, 2019 10:29 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: Re: [MICE-DISCUSS] lost connection
The latest update from Zayo is:
Current update: Construction crews are onsite and prepping to excavate. The general area they have isolated the damage down to shows signs of fresh construction and boring. They have no ETTR at this time but we will provide more information as it becomes available.
From: Jeremy Lumby [mailto:jlumby@mnvoip.com]
Sent: Tuesday, May 14, 2019 7:44 PM
To: MICE Discuss
Subject: Re: [MICE-DISCUSS] lost connection
The latest update I have on my ticket is that Zayo is investigating possible damage to fiber in Eden Prairie.
It looks like Justin will get to keep his money that Anthony was betting with.
Zayo now has the additional tasks of figuring out why my vpls service did not fail over properly.
Jeremy Lumby
Minnesota VoIP
9217 17th Ave S
Suite 216
Bloomington MN 55425
Main 612-355-7740
Direct 612-392-6814
EFax 952-873-7425
jlumby(a)mnvoip.com
-------- Original message --------
From: Jeremy Lumby <jlumby(a)mnvoip.com>
Date: 5/14/19 4:22 PM (GMT-06:00)
To: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost connection
>From : Jeremy Lumby [jlumby(a)mnvoip.com]
To : MICE Discuss [MICE-DISCUSS(a)LISTS.IPHOUSE.NET]
Date : Tuesday, May 14 2019 16:22:00
Latest update on my Zayo ticket is that techs are dispatched, and are 1.5 hours away.
From: MICE Discuss [mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET] On Behalf Of James Urwiller
Sent: Tuesday, May 14, 2019 3:46 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: Re: [MICE-DISCUSS] lost connection
Probably power then like it was 2 months ago.. man.. 3 outages in 3 months is getting annoying 😉 Thanks for the visibility from your end!!
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> On Behalf Of Jay Hanke
Sent: Tuesday, May 14, 2019 15:43
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: Re: [MICE-DISCUSS] lost connection
The whole Zayo remote switch appears to be down.
On Tue, May 14, 2019 at 3:42 PM James Urwiller <james.urwiller(a)turnkey-telecom.com> wrote:
I lost MICE through ZAYO again to belle plain around 15:18 CST. Anyone else?
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com
To unsubscribe from the MICE-DISCUSS list, click the following link:
http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
--
Jay Hanke, President
South Front Networks
jayhanke(a)southfront.io
Phone 612-204-0000
To unsubscribe from the MICE-DISCUSS list, click the following link:
http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
To unsubscribe from the MICE-DISCUSS list, click the following link:
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To unsubscribe from the MICE-DISCUSS list, click the following link:
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To unsubscribe from the MICE-DISCUSS list, click the following link:
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To unsubscribe from the MICE-DISCUSS list, click the following link:
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To unsubscribe from the MICE-DISCUSS list, click the following link:
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May 15, 2019
Re: lost connection
by Jeremy Schmeichel
We restored a little after 5AM. Guess it must’ve been a beast of a cut.
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> On Behalf Of James Urwiller
Sent: Wednesday, May 15, 2019 6:50 AM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: Re: [MICE-DISCUSS] lost connection
Mine didn’t till around 5:49, but all is well since then.
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com<mailto:james.urwiller@stealthbroadband.com>
[stealth300]
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk
Sent: Wednesday, May 15, 2019 02:20
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost connection
My BGP sessions came up just before 2:10 am.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Jeremy Lumby
Sent: Tuesday, May 14, 2019 10:29 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost connection
The latest update from Zayo is:
Current update: Construction crews are onsite and prepping to excavate. The general area they have isolated the damage down to shows signs of fresh construction and boring. They have no ETTR at this time but we will provide more information as it becomes available.
From: Jeremy Lumby [mailto:jlumby@mnvoip.com]
Sent: Tuesday, May 14, 2019 7:44 PM
To: MICE Discuss
Subject: Re: [MICE-DISCUSS] lost connection
The latest update I have on my ticket is that Zayo is investigating possible damage to fiber in Eden Prairie.
It looks like Justin will get to keep his money that Anthony was betting with.
Zayo now has the additional tasks of figuring out why my vpls service did not fail over properly.
Jeremy Lumby
Minnesota VoIP
9217 17th Ave S
Suite 216
Bloomington MN 55425
Main 612-355-7740
Direct 612-392-6814
EFax 952-873-7425
jlumby(a)mnvoip.com<mailto:jlumby@mnvoip.com>
-------- Original message --------
From: Jeremy Lumby <jlumby(a)mnvoip.com<mailto:jlumby@mnvoip.com>>
Date: 5/14/19 4:22 PM (GMT-06:00)
To: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>>
Subject: Re: [MICE-DISCUSS] lost connection
________________________________
From : Jeremy Lumby [jlumby(a)mnvoip.com<mailto:jlumby@mnvoip.com>]
To : MICE Discuss [MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>]
Date : Tuesday, May 14 2019 16:22:00
Latest update on my Zayo ticket is that techs are dispatched, and are 1.5 hours away.
From: MICE Discuss [mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET] On Behalf Of James Urwiller
Sent: Tuesday, May 14, 2019 3:46 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost connection
Probably power then like it was 2 months ago.. man.. 3 outages in 3 months is getting annoying 😉 Thanks for the visibility from your end!!
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com<mailto:james.urwiller@stealthbroadband.com>
[stealth300]
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Jay Hanke
Sent: Tuesday, May 14, 2019 15:43
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost connection
The whole Zayo remote switch appears to be down.
On Tue, May 14, 2019 at 3:42 PM James Urwiller <james.urwiller(a)turnkey-telecom.com<mailto:james.urwiller@turnkey-telecom.com>> wrote:
I lost MICE through ZAYO again to belle plain around 15:18 CST. Anyone else?
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com<mailto:james.urwiller@stealthbroadband.com>
[stealth300]
________________________________
To unsubscribe from the MICE-DISCUSS list, click the following link:
http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
--
Jay Hanke, President
South Front Networks
jayhanke(a)southfront.io<mailto:jayhanke@southfront.io>
Phone 612-204-0000
________________________________
To unsubscribe from the MICE-DISCUSS list, click the following link:
http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
________________________________
To unsubscribe from the MICE-DISCUSS list, click the following link:
http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
________________________________
To unsubscribe from the MICE-DISCUSS list, click the following link:
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________________________________
To unsubscribe from the MICE-DISCUSS list, click the following link:
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________________________________
To unsubscribe from the MICE-DISCUSS list, click the following link:
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May 15, 2019
Re: lost connection
by James Urwiller
Mine didn’t till around 5:49, but all is well since then.
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com
[image: stealth300]
*From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> *On Behalf Of *Frank
Bulk
*Sent:* Wednesday, May 15, 2019 02:20
*To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
*Subject:* Re: [MICE-DISCUSS] lost connection
My BGP sessions came up just before 2:10 am.
Frank
*From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> *On Behalf Of *Jeremy
Lumby
*Sent:* Tuesday, May 14, 2019 10:29 PM
*To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
*Subject:* Re: [MICE-DISCUSS] lost connection
The latest update from Zayo is:
Current update: Construction crews are onsite and prepping to excavate. The
general area they have isolated the damage down to shows signs of fresh
construction and boring. They have no ETTR at this time but we will provide
more information as it becomes available.
*From:* Jeremy Lumby [mailto:jlumby@mnvoip.com <jlumby(a)mnvoip.com>]
*Sent:* Tuesday, May 14, 2019 7:44 PM
*To:* MICE Discuss
*Subject:* Re: [MICE-DISCUSS] lost connection
The latest update I have on my ticket is that Zayo is investigating
possible damage to fiber in Eden Prairie.
It looks like Justin will get to keep his money that Anthony was betting
with.
Zayo now has the additional tasks of figuring out why my vpls service did
not fail over properly.
Jeremy Lumby
Minnesota VoIP
9217 17th Ave S
Suite 216
Bloomington MN 55425
Main 612-355-7740
Direct 612-392-6814
EFax 952-873-7425
jlumby(a)mnvoip.com
-------- Original message --------
From: Jeremy Lumby <jlumby(a)mnvoip.com>
Date: 5/14/19 4:22 PM (GMT-06:00)
To: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost connection
------------------------------
*From* : Jeremy Lumby [jlumby(a)mnvoip.com]
*To* : MICE Discuss [MICE-DISCUSS(a)LISTS.IPHOUSE.NET]
*Date* : Tuesday, May 14 2019 16:22:00
Latest update on my Zayo ticket is that techs are dispatched, and are 1.5
hours away.
*From:* MICE Discuss [mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET
<MICE-DISCUSS(a)LISTS.IPHOUSE.NET>] *On Behalf Of *James Urwiller
*Sent:* Tuesday, May 14, 2019 3:46 PM
*To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
*Subject:* Re: [MICE-DISCUSS] lost connection
Probably power then like it was 2 months ago.. man.. 3 outages in 3 months
is getting annoying 😉 Thanks for the visibility from your end!!
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com
[image: stealth300]
*From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> *On Behalf Of *Jay
Hanke
*Sent:* Tuesday, May 14, 2019 15:43
*To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET
*Subject:* Re: [MICE-DISCUSS] lost connection
The whole Zayo remote switch appears to be down.
On Tue, May 14, 2019 at 3:42 PM James Urwiller <
james.urwiller(a)turnkey-telecom.com> wrote:
I lost MICE through ZAYO again to belle plain around 15:18 CST. Anyone
else?
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com
[image: stealth300]
------------------------------
To unsubscribe from the MICE-DISCUSS list, click the following link:
http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
--
Jay Hanke, President
South Front Networks
jayhanke(a)southfront.io
Phone 612-204-0000
------------------------------
To unsubscribe from the MICE-DISCUSS list, click the following link:
http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
------------------------------
To unsubscribe from the MICE-DISCUSS list, click the following link:
http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
------------------------------
To unsubscribe from the MICE-DISCUSS list, click the following link:
http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
------------------------------
To unsubscribe from the MICE-DISCUSS list, click the following link:
http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
May 15, 2019
Re: lost connection
by Frank Bulk
My BGP sessions came up just before 2:10 am.
Frank
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> On Behalf Of Jeremy Lumby
Sent: Tuesday, May 14, 2019 10:29 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: Re: [MICE-DISCUSS] lost connection
The latest update from Zayo is:
Current update: Construction crews are onsite and prepping to excavate. The general area they have isolated the damage down to shows signs of fresh construction and boring. They have no ETTR at this time but we will provide more information as it becomes available.
From: Jeremy Lumby [mailto:jlumby@mnvoip.com]
Sent: Tuesday, May 14, 2019 7:44 PM
To: MICE Discuss
Subject: Re: [MICE-DISCUSS] lost connection
The latest update I have on my ticket is that Zayo is investigating possible damage to fiber in Eden Prairie.
It looks like Justin will get to keep his money that Anthony was betting with.
Zayo now has the additional tasks of figuring out why my vpls service did not fail over properly.
Jeremy Lumby
Minnesota VoIP
9217 17th Ave S
Suite 216
Bloomington MN 55425
Main 612-355-7740
Direct 612-392-6814
EFax 952-873-7425
jlumby(a)mnvoip.com<mailto:jlumby@mnvoip.com>
-------- Original message --------
From: Jeremy Lumby <jlumby(a)mnvoip.com<mailto:jlumby@mnvoip.com>>
Date: 5/14/19 4:22 PM (GMT-06:00)
To: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>>
Subject: Re: [MICE-DISCUSS] lost connection
________________________________
From : Jeremy Lumby [jlumby(a)mnvoip.com]
To : MICE Discuss [MICE-DISCUSS(a)LISTS.IPHOUSE.NET]
Date : Tuesday, May 14 2019 16:22:00
Latest update on my Zayo ticket is that techs are dispatched, and are 1.5 hours away.
From: MICE Discuss [mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET] On Behalf Of James Urwiller
Sent: Tuesday, May 14, 2019 3:46 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost connection
Probably power then like it was 2 months ago.. man.. 3 outages in 3 months is getting annoying 😉 Thanks for the visibility from your end!!
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com<mailto:james.urwiller@stealthbroadband.com>
[stealth300]
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Jay Hanke
Sent: Tuesday, May 14, 2019 15:43
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost connection
The whole Zayo remote switch appears to be down.
On Tue, May 14, 2019 at 3:42 PM James Urwiller <james.urwiller(a)turnkey-telecom.com<mailto:james.urwiller@turnkey-telecom.com>> wrote:
I lost MICE through ZAYO again to belle plain around 15:18 CST. Anyone else?
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com<mailto:james.urwiller@stealthbroadband.com>
[stealth300]
________________________________
To unsubscribe from the MICE-DISCUSS list, click the following link:
http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
--
Jay Hanke, President
South Front Networks
jayhanke(a)southfront.io<mailto:jayhanke@southfront.io>
Phone 612-204-0000
________________________________
To unsubscribe from the MICE-DISCUSS list, click the following link:
http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
________________________________
To unsubscribe from the MICE-DISCUSS list, click the following link:
http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
________________________________
To unsubscribe from the MICE-DISCUSS list, click the following link:
http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
May 15, 2019
Re: lost connection
by Jeremy Lumby
The latest update from Zayo is:
Current update: Construction crews are onsite and prepping to excavate. The general area they have isolated the damage down to shows signs of fresh construction and boring. They have no ETTR at this time but we will provide more information as it becomes available.
From: Jeremy Lumby [mailto:jlumby@mnvoip.com]
Sent: Tuesday, May 14, 2019 7:44 PM
To: MICE Discuss
Subject: Re: [MICE-DISCUSS] lost connection
The latest update I have on my ticket is that Zayo is investigating possible damage to fiber in Eden Prairie.
It looks like Justin will get to keep his money that Anthony was betting with.
Zayo now has the additional tasks of figuring out why my vpls service did not fail over properly.
Jeremy Lumby
Minnesota VoIP
9217 17th Ave S
Suite 216
Bloomington MN 55425
Main 612-355-7740
Direct 612-392-6814
EFax 952-873-7425
jlumby(a)mnvoip.com
-------- Original message --------
From: Jeremy Lumby <jlumby(a)mnvoip.com>
Date: 5/14/19 4:22 PM (GMT-06:00)
To: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost connection
>From : Jeremy Lumby [jlumby(a)mnvoip.com]
To : MICE Discuss [MICE-DISCUSS(a)LISTS.IPHOUSE.NET]
Date : Tuesday, May 14 2019 16:22:00
Latest update on my Zayo ticket is that techs are dispatched, and are 1.5 hours away.
From: MICE Discuss [mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET] On Behalf Of James Urwiller
Sent: Tuesday, May 14, 2019 3:46 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: Re: [MICE-DISCUSS] lost connection
Probably power then like it was 2 months ago.. man.. 3 outages in 3 months is getting annoying 😉 Thanks for the visibility from your end!!
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> On Behalf Of Jay Hanke
Sent: Tuesday, May 14, 2019 15:43
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: Re: [MICE-DISCUSS] lost connection
The whole Zayo remote switch appears to be down.
On Tue, May 14, 2019 at 3:42 PM James Urwiller <james.urwiller(a)turnkey-telecom.com> wrote:
I lost MICE through ZAYO again to belle plain around 15:18 CST. Anyone else?
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com
To unsubscribe from the MICE-DISCUSS list, click the following link:
http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
--
Jay Hanke, President
South Front Networks
jayhanke(a)southfront.io
Phone 612-204-0000
To unsubscribe from the MICE-DISCUSS list, click the following link:
http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
To unsubscribe from the MICE-DISCUSS list, click the following link:
http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
May 15, 2019
Re: lost connection
by Jeremy Lumby
The latest update I have on my ticket is that Zayo is investigating
possible damage to fiber in Eden Prairie.
It looks like Justin will get to keep his money that Anthony was
betting with.
Zayo now has the additional tasks of figuring out why my vpls service
did not fail over properly.
Jeremy Lumby
Minnesota VoIP
9217 17th Ave S
Suite 216
Bloomington MN 55425
Main 612-355-7740
Direct 612-392-6814
EFax 952-873-7425
jlumby(a)mnvoip.com
-------- Original message --------
From: Jeremy Lumby <jlumby(a)mnvoip.com>
Date: 5/14/19 4:22 PM (GMT-06:00)
To: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost connection
_____
>From : Jeremy Lumby [jlumby(a)mnvoip.com]
To : MICE Discuss [MICE-DISCUSS(a)LISTS.IPHOUSE.NET]
Date : Tuesday, May 14 2019 16:22:00
Latest update on my Zayo ticket is that techs are dispatched, and are
1.5 hours away.
From: MICE Discuss [mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET] On Behalf Of
James Urwiller
Sent: Tuesday, May 14, 2019 3:46 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: Re: [MICE-DISCUSS] lost connection
Probably power then like it was 2 months ago.. man.. 3 outages in 3
months is getting annoying 😉 Thanks for the visibility from your
end!!
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com
<mailto:james.urwiller@stealthbroadband.com>
stealth300
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> On Behalf Of Jay
Hanke
Sent: Tuesday, May 14, 2019 15:43
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: Re: [MICE-DISCUSS] lost connection
The whole Zayo remote switch appears to be down.
On Tue, May 14, 2019 at 3:42 PM James Urwiller
<james.urwiller(a)turnkey-telecom.com> wrote:
I lost MICE through ZAYO again to belle plain around 15:18 CST.
Anyone else?
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com
<mailto:james.urwiller@stealthbroadband.com>
stealth300
_____
To unsubscribe from the MICE-DISCUSS list, click the following
link:
http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
--
Jay Hanke, President
South Front Networks
jayhanke(a)southfront.io
Phone 612-204-0000
_____
To unsubscribe from the MICE-DISCUSS list, click the following link:
http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
_____
To unsubscribe from the MICE-DISCUSS list, click the following link:
http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
May 15, 2019
Re: lost connection
by Justin Krejci
Our path from Minneapolis to Belle Plaine is hard down. Our path from Omaha to Belle Plaine is operating fine.
-----Original Message-----
From: Jeremy Lumby [jlumby(a)MNVOIP.COM]
Received: Tuesday, 14 May 2019, 4:11PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET [MICE-DISCUSS(a)LISTS.IPHOUSE.NET]
Subject: Re: [MICE-DISCUSS] lost connection
Justin,
Last time the issue was power related @ 511 with Zayo's rack in suite 200, does your connection go through 511? Also I did get an update on my Zayo ticket acknowledging that it is related to a larger outage.
Jeremy
From: MICE Discuss [mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET] On Behalf Of Justin Krejci
Sent: Tuesday, May 14, 2019 4:04 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: Re: [MICE-DISCUSS] lost connection
We have equipment in Zayo's Belle Plaine hut that is not down so I think it is likely a fiber cut or similar issue between Belle Plaine and Minneapolis.
-----Original Message-----
From: Jeremy Lumby [jlumby(a)MNVOIP.COM]
Received: Tuesday, 14 May 2019, 3:50PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET [MICE-DISCUSS(a)LISTS.IPHOUSE.NET]
Subject: Re: [MICE-DISCUSS] lost connection
I agree with the possibility that it is a power issue. I have VPLS to the location, and it is down as well. Based on the way it is built it would take a power issue on either of the endpoints to cause it to go down.
From: MICE Discuss [mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET] On Behalf Of James Urwiller
Sent: Tuesday, May 14, 2019 3:46 PM
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET
Subject: Re: [MICE-DISCUSS] lost connection
Probably power then like it was 2 months ago.. man.. 3 outages in 3 months is getting annoying ? Thanks for the visibility from your end!!
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com<mailto:james.urwiller@stealthbroadband.com>
[stealth300]
From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Jay Hanke
Sent: Tuesday, May 14, 2019 15:43
To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] lost connection
The whole Zayo remote switch appears to be down.
On Tue, May 14, 2019 at 3:42 PM James Urwiller <james.urwiller(a)turnkey-telecom.com<mailto:james.urwiller@turnkey-telecom.com>> wrote:
I lost MICE through ZAYO again to belle plain around 15:18 CST. Anyone else?
James Urwiller
Network Architect
Stealth Broadband
james.urwiller(a)stealthbroadband.com<mailto:james.urwiller@stealthbroadband.com>
[stealth300]
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--
Jay Hanke, President
South Front Networks
jayhanke(a)southfront.io<mailto:jayhanke@southfront.io>
Phone 612-204-0000
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May 14, 2019