- mice-discuss - lists.micemn.net

Re: Zayo Fiber Cut

by Justin Krejci

Our circuit came up just after 10:30am this morning. Repairs are still ongoing as of 11:45am, ie possible disruptions could be experienced yet. ________________________________ From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> on behalf of Justin Huffman <jhuffman(a)LONGLINES.BIZ> Sent: Friday, June 5, 2020 9:39 AM To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Zayo Fiber Cut Just received this update from Zayo… CASE UPDATES Fri Jun 05 14:37:42 GMT 2020 Current Update: The cable is installed at both ends. We should start to see circuits come up in 2 hours and all circuits should be restored in 4 hours. From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> On Behalf Of Justin Krejci Sent: Friday, June 5, 2020 9:08 AM To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Zayo Fiber Cut WARNING!! This message originated from an External Source. Please use proper judgment and caution when opening attachments, clicking links, or responding to this email. At 8:25am this morning I got an update that says 5 hours for ETR. ________________________________ From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> on behalf of AnthonyAnderberg(a)nuvera.net<mailto:AnthonyAnderberg@nuvera.net> <AnthonyAnderberg(a)NUVERA.NET<mailto:AnthonyAnderberg@NUVERA.NET>> Sent: Friday, June 5, 2020 4:40 AM To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET> Subject: Re: [MICE-DISCUSS] Zayo Fiber Cut 4am update from Zayo: rain, fiber depth, conduit and site conditions are slowing progress - they currently estimate splicing will start in a couple hours. Sent from my iPhone On Jun 4, 2020, at 11:34 PM, Justin Krejci <JKrejci(a)usinternet.com<mailto:JKrejci@usinternet.com>> wrote: I got the update that there is a fiber damage/cut on the SW side of Minneapolis and splicing crews will be begin repairs by 12 pm central time. ________________________________ From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> on behalf of Ben Wiechman <ben.wiechman(a)ARVIG.COM<mailto:ben.wiechman@ARVIG.COM>> Sent: Thursday, June 4, 2020 11:04 PM To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET> Subject: Re: [MICE-DISCUSS] Zayo Fiber Cut Ignore that Cat ticket. After some more prodding we are using Vast for a connection. It appears they are likely using Zayo fiber. Ben Wiechman Director of IP Strategy and Engineering Direct: 320.256.0184 Cell: 320.247.3224 ben.wiechman(a)arvig.com<mailto:ben.wiechman@arvig.com<mailto:ben.wiechman@arvig.com%3cmailto:ben.wiechman@arvig.com>> 150 Second Street SW | Perham, MN 56573 | arvig.com<http://arvig.com> On Thu, Jun 4, 2020, 22:10 Ben Wiechman <ben.wiechman(a)arvig.com<mailto:ben.wiechman@arvig.com<mailto:ben.wiechman@arvig.com%3cmailto:ben.wiechman@arvig.com>>> wrote: I am assuming we are tracking the same issue. Vast is responding to the cut according to our NOC. The Vast ticket number is 191229. Why Vast was responding or involved isn't entirely clear to me. We haven't gotten any updates either since around 5 PM. We have a circuit down in Tracy so would concur with Anthony's original statement. Our response was that the cut was somewhere between Windom and Minneapolis..... Ben Wiechman Director of IP Strategy and Engineering Direct: 320.256.0184 Cell: 320.247.3224 ben.wiechman(a)arvig.com<mailto:ben.wiechman@arvig.com<mailto:ben.wiechman@arvig.com%3cmailto:ben.wiechman@arvig.com>> 150 Second Street SW | Perham, MN 56573 | arvig.com<http://arvig.com> On Thu, Jun 4, 2020, 19:58 Justin Huffman <jhuffman(a)longlines.biz<mailto:jhuffman@longlines.biz<mailto:jhuffman@longlines.biz%3cmailto:jhuffman@longlines.biz>>> wrote: Their response time is terrible. 5 hours for a tech to just OTDR a fiber??? Justin Justin ________________________________ From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET%3cmailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>>> on behalf of AnthonyAnderberg(a)nuvera.net<mailto:AnthonyAnderberg@nuvera.net<mailto:AnthonyAnderberg@nuvera.net%3cmailto:AnthonyAnderberg@nuvera.net>> <AnthonyAnderberg(a)NUVERA.NET<mailto:AnthonyAnderberg@NUVERA.NET<mailto:AnthonyAnderberg@NUVERA.NET%3cmailto:AnthonyAnderberg@NUVERA.NET>>> Sent: Thursday, June 4, 2020 7:55:06 PM To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET%3cmailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET%3cmailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>>> Subject: Re: [MICE-DISCUSS] Zayo Fiber Cut WARNING!! This message originated from an External Source. Please use proper judgment and caution when opening attachments, clicking links, or responding to this email. At 7:30 we got an update that a tech was OTDRing the fiber. Sent from my iPhone On Jun 4, 2020, at 7:45 PM, James Urwiller <james.urwiller(a)turnkey-telecom.com<mailto:james.urwiller@turnkey-telecom.com<mailto:james.urwiller@turnkey-telecom.com%3cmailto:james.urwiller@turnkey-telecom.com>>> wrote: any updates on this? i havent opened a ticket yet On Thu, Jun 4, 2020 at 15:20 AnthonyAnderberg(a)nuvera.net<mailto:AnthonyAnderberg@nuvera.net><mailto:AnthonyAnderberg@nuvera.net<mailto:AnthonyAnderberg@nuvera.net<mailto:AnthonyAnderberg@nuvera.net%3cmailto:AnthonyAnderberg@nuvera.net%3e%3cmailto:AnthonyAnderberg@nuvera.net%3cmailto:AnthonyAnderberg@nuvera.net>>> <AnthonyAnderberg(a)nuvera.net<mailto:AnthonyAnderberg@nuvera.net<mailto:AnthonyAnderberg@nuvera.net%3cmailto:AnthonyAnderberg@nuvera.net>><mailto:AnthonyAnderberg@nuvera.net<mailto:AnthonyAnderberg@nuvera.net<mailto:AnthonyAnderberg@nuvera.net%3cmailto:AnthonyAnderberg@nuvera.net>>>> wrote: Looks like there is a fiber cut on the Zayo (formerly Neutral Path) fiber path to 511 from the Western twin cities. I jump on near Cologne so the cut must be East of there. [signature_252921654] ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1

June 5, 2020

Re: Zayo Fiber Cut

by Justin Huffman

Just received this update from Zayo… CASE UPDATES Fri Jun 05 14:37:42 GMT 2020 Current Update: The cable is installed at both ends. We should start to see circuits come up in 2 hours and all circuits should be restored in 4 hours. From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> On Behalf Of Justin Krejci Sent: Friday, June 5, 2020 9:08 AM To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Zayo Fiber Cut WARNING!! This message originated from an External Source. Please use proper judgment and caution when opening attachments, clicking links, or responding to this email. At 8:25am this morning I got an update that says 5 hours for ETR. ________________________________ From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> on behalf of AnthonyAnderberg(a)nuvera.net<mailto:AnthonyAnderberg@nuvera.net> <AnthonyAnderberg(a)NUVERA.NET<mailto:AnthonyAnderberg@NUVERA.NET>> Sent: Friday, June 5, 2020 4:40 AM To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET> Subject: Re: [MICE-DISCUSS] Zayo Fiber Cut 4am update from Zayo: rain, fiber depth, conduit and site conditions are slowing progress - they currently estimate splicing will start in a couple hours. Sent from my iPhone On Jun 4, 2020, at 11:34 PM, Justin Krejci <JKrejci(a)usinternet.com<mailto:JKrejci@usinternet.com>> wrote: I got the update that there is a fiber damage/cut on the SW side of Minneapolis and splicing crews will be begin repairs by 12 pm central time. ________________________________ From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> on behalf of Ben Wiechman <ben.wiechman(a)ARVIG.COM<mailto:ben.wiechman@ARVIG.COM>> Sent: Thursday, June 4, 2020 11:04 PM To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET> Subject: Re: [MICE-DISCUSS] Zayo Fiber Cut Ignore that Cat ticket. After some more prodding we are using Vast for a connection. It appears they are likely using Zayo fiber. Ben Wiechman Director of IP Strategy and Engineering Direct: 320.256.0184 Cell: 320.247.3224 ben.wiechman(a)arvig.com<mailto:ben.wiechman@arvig.com<mailto:ben.wiechman@arvig.com%3cmailto:ben.wiechman@arvig.com>> 150 Second Street SW | Perham, MN 56573 | arvig.com<http://arvig.com> On Thu, Jun 4, 2020, 22:10 Ben Wiechman <ben.wiechman(a)arvig.com<mailto:ben.wiechman@arvig.com<mailto:ben.wiechman@arvig.com%3cmailto:ben.wiechman@arvig.com>>> wrote: I am assuming we are tracking the same issue. Vast is responding to the cut according to our NOC. The Vast ticket number is 191229. Why Vast was responding or involved isn't entirely clear to me. We haven't gotten any updates either since around 5 PM. We have a circuit down in Tracy so would concur with Anthony's original statement. Our response was that the cut was somewhere between Windom and Minneapolis..... Ben Wiechman Director of IP Strategy and Engineering Direct: 320.256.0184 Cell: 320.247.3224 ben.wiechman(a)arvig.com<mailto:ben.wiechman@arvig.com<mailto:ben.wiechman@arvig.com%3cmailto:ben.wiechman@arvig.com>> 150 Second Street SW | Perham, MN 56573 | arvig.com<http://arvig.com> On Thu, Jun 4, 2020, 19:58 Justin Huffman <jhuffman(a)longlines.biz<mailto:jhuffman@longlines.biz<mailto:jhuffman@longlines.biz%3cmailto:jhuffman@longlines.biz>>> wrote: Their response time is terrible. 5 hours for a tech to just OTDR a fiber??? Justin Justin ________________________________ From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET%3cmailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>>> on behalf of AnthonyAnderberg(a)nuvera.net<mailto:AnthonyAnderberg@nuvera.net<mailto:AnthonyAnderberg@nuvera.net%3cmailto:AnthonyAnderberg@nuvera.net>> <AnthonyAnderberg(a)NUVERA.NET<mailto:AnthonyAnderberg@NUVERA.NET<mailto:AnthonyAnderberg@NUVERA.NET%3cmailto:AnthonyAnderberg@NUVERA.NET>>> Sent: Thursday, June 4, 2020 7:55:06 PM To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET%3cmailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET%3cmailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>>> Subject: Re: [MICE-DISCUSS] Zayo Fiber Cut WARNING!! This message originated from an External Source. Please use proper judgment and caution when opening attachments, clicking links, or responding to this email. At 7:30 we got an update that a tech was OTDRing the fiber. Sent from my iPhone On Jun 4, 2020, at 7:45 PM, James Urwiller <james.urwiller(a)turnkey-telecom.com<mailto:james.urwiller@turnkey-telecom.com<mailto:james.urwiller@turnkey-telecom.com%3cmailto:james.urwiller@turnkey-telecom.com>>> wrote: any updates on this? i havent opened a ticket yet On Thu, Jun 4, 2020 at 15:20 AnthonyAnderberg(a)nuvera.net<mailto:AnthonyAnderberg@nuvera.net><mailto:AnthonyAnderberg@nuvera.net<mailto:AnthonyAnderberg@nuvera.net<mailto:AnthonyAnderberg@nuvera.net%3cmailto:AnthonyAnderberg@nuvera.net%3e%3cmailto:AnthonyAnderberg@nuvera.net%3cmailto:AnthonyAnderberg@nuvera.net>>> <AnthonyAnderberg(a)nuvera.net<mailto:AnthonyAnderberg@nuvera.net<mailto:AnthonyAnderberg@nuvera.net%3cmailto:AnthonyAnderberg@nuvera.net>><mailto:AnthonyAnderberg@nuvera.net<mailto:AnthonyAnderberg@nuvera.net<mailto:AnthonyAnderberg@nuvera.net%3cmailto:AnthonyAnderberg@nuvera.net>>>> wrote: Looks like there is a fiber cut on the Zayo (formerly Neutral Path) fiber path to 511 from the Western twin cities. I jump on near Cologne so the cut must be East of there. [signature_252921654] ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1

June 5, 2020

Re: Zayo Fiber Cut

by Justin Krejci

At 8:25am this morning I got an update that says 5 hours for ETR. ________________________________ From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> on behalf of AnthonyAnderberg(a)nuvera.net <AnthonyAnderberg(a)NUVERA.NET> Sent: Friday, June 5, 2020 4:40 AM To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Zayo Fiber Cut 4am update from Zayo: rain, fiber depth, conduit and site conditions are slowing progress - they currently estimate splicing will start in a couple hours. Sent from my iPhone On Jun 4, 2020, at 11:34 PM, Justin Krejci <JKrejci(a)usinternet.com> wrote: I got the update that there is a fiber damage/cut on the SW side of Minneapolis and splicing crews will be begin repairs by 12 pm central time. ________________________________ From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> on behalf of Ben Wiechman <ben.wiechman(a)ARVIG.COM> Sent: Thursday, June 4, 2020 11:04 PM To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Zayo Fiber Cut Ignore that Cat ticket. After some more prodding we are using Vast for a connection. It appears they are likely using Zayo fiber. Ben Wiechman Director of IP Strategy and Engineering Direct: 320.256.0184 Cell: 320.247.3224 ben.wiechman(a)arvig.com<mailto:ben.wiechman@arvig.com> 150 Second Street SW | Perham, MN 56573 | arvig.com<http://arvig.com> On Thu, Jun 4, 2020, 22:10 Ben Wiechman <ben.wiechman(a)arvig.com<mailto:ben.wiechman@arvig.com>> wrote: I am assuming we are tracking the same issue. Vast is responding to the cut according to our NOC. The Vast ticket number is 191229. Why Vast was responding or involved isn't entirely clear to me. We haven't gotten any updates either since around 5 PM. We have a circuit down in Tracy so would concur with Anthony's original statement. Our response was that the cut was somewhere between Windom and Minneapolis..... Ben Wiechman Director of IP Strategy and Engineering Direct: 320.256.0184 Cell: 320.247.3224 ben.wiechman(a)arvig.com<mailto:ben.wiechman@arvig.com> 150 Second Street SW | Perham, MN 56573 | arvig.com<http://arvig.com> On Thu, Jun 4, 2020, 19:58 Justin Huffman <jhuffman(a)longlines.biz<mailto:jhuffman@longlines.biz>> wrote: Their response time is terrible. 5 hours for a tech to just OTDR a fiber??? Justin Justin ________________________________ From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> on behalf of AnthonyAnderberg(a)nuvera.net<mailto:AnthonyAnderberg@nuvera.net> <AnthonyAnderberg(a)NUVERA.NET<mailto:AnthonyAnderberg@NUVERA.NET>> Sent: Thursday, June 4, 2020 7:55:06 PM To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET> <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> Subject: Re: [MICE-DISCUSS] Zayo Fiber Cut WARNING!! This message originated from an External Source. Please use proper judgment and caution when opening attachments, clicking links, or responding to this email. At 7:30 we got an update that a tech was OTDRing the fiber. Sent from my iPhone On Jun 4, 2020, at 7:45 PM, James Urwiller <james.urwiller(a)turnkey-telecom.com<mailto:james.urwiller@turnkey-telecom.com>> wrote: any updates on this? i havent opened a ticket yet On Thu, Jun 4, 2020 at 15:20 AnthonyAnderberg(a)nuvera.net<mailto:AnthonyAnderberg@nuvera.net><mailto:AnthonyAnderberg@nuvera.net<mailto:AnthonyAnderberg@nuvera.net>> <AnthonyAnderberg(a)nuvera.net<mailto:AnthonyAnderberg@nuvera.net><mailto:AnthonyAnderberg@nuvera.net<mailto:AnthonyAnderberg@nuvera.net>>> wrote: Looks like there is a fiber cut on the Zayo (formerly Neutral Path) fiber path to 511 from the Western twin cities. I jump on near Cologne so the cut must be East of there. [signature_252921654] ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1

June 5, 2020

Re: Zayo Fiber Cut

by AnthonyAnderberg＠nuvera.net

4am update from Zayo: rain, fiber depth, conduit and site conditions are slowing progress - they currently estimate splicing will start in a couple hours. Sent from my iPhone On Jun 4, 2020, at 11:34 PM, Justin Krejci <JKrejci(a)usinternet.com> wrote: I got the update that there is a fiber damage/cut on the SW side of Minneapolis and splicing crews will be begin repairs by 12 pm central time. ________________________________ From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> on behalf of Ben Wiechman <ben.wiechman(a)ARVIG.COM> Sent: Thursday, June 4, 2020 11:04 PM To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Zayo Fiber Cut Ignore that Cat ticket. After some more prodding we are using Vast for a connection. It appears they are likely using Zayo fiber. Ben Wiechman Director of IP Strategy and Engineering Direct: 320.256.0184 Cell: 320.247.3224 ben.wiechman(a)arvig.com<mailto:ben.wiechman@arvig.com> 150 Second Street SW | Perham, MN 56573 | arvig.com<http://arvig.com> On Thu, Jun 4, 2020, 22:10 Ben Wiechman <ben.wiechman(a)arvig.com<mailto:ben.wiechman@arvig.com>> wrote: I am assuming we are tracking the same issue. Vast is responding to the cut according to our NOC. The Vast ticket number is 191229. Why Vast was responding or involved isn't entirely clear to me. We haven't gotten any updates either since around 5 PM. We have a circuit down in Tracy so would concur with Anthony's original statement. Our response was that the cut was somewhere between Windom and Minneapolis..... Ben Wiechman Director of IP Strategy and Engineering Direct: 320.256.0184 Cell: 320.247.3224 ben.wiechman(a)arvig.com<mailto:ben.wiechman@arvig.com> 150 Second Street SW | Perham, MN 56573 | arvig.com<http://arvig.com> On Thu, Jun 4, 2020, 19:58 Justin Huffman <jhuffman(a)longlines.biz<mailto:jhuffman@longlines.biz>> wrote: Their response time is terrible. 5 hours for a tech to just OTDR a fiber??? Justin Justin ________________________________ From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> on behalf of AnthonyAnderberg(a)nuvera.net<mailto:AnthonyAnderberg@nuvera.net> <AnthonyAnderberg(a)NUVERA.NET<mailto:AnthonyAnderberg@NUVERA.NET>> Sent: Thursday, June 4, 2020 7:55:06 PM To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET> <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> Subject: Re: [MICE-DISCUSS] Zayo Fiber Cut WARNING!! This message originated from an External Source. Please use proper judgment and caution when opening attachments, clicking links, or responding to this email. At 7:30 we got an update that a tech was OTDRing the fiber. Sent from my iPhone On Jun 4, 2020, at 7:45 PM, James Urwiller <james.urwiller(a)turnkey-telecom.com<mailto:james.urwiller@turnkey-telecom.com>> wrote: any updates on this? i havent opened a ticket yet On Thu, Jun 4, 2020 at 15:20 AnthonyAnderberg(a)nuvera.net<mailto:AnthonyAnderberg@nuvera.net><mailto:AnthonyAnderberg@nuvera.net<mailto:AnthonyAnderberg@nuvera.net>> <AnthonyAnderberg(a)nuvera.net<mailto:AnthonyAnderberg@nuvera.net><mailto:AnthonyAnderberg@nuvera.net<mailto:AnthonyAnderberg@nuvera.net>>> wrote: Looks like there is a fiber cut on the Zayo (formerly Neutral Path) fiber path to 511 from the Western twin cities. I jump on near Cologne so the cut must be East of there. [signature_252921654] ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1

June 5, 2020

Re: Zayo Fiber Cut

by Justin Krejci

I got the update that there is a fiber damage/cut on the SW side of Minneapolis and splicing crews will be begin repairs by 12 pm central time. ________________________________ From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> on behalf of Ben Wiechman <ben.wiechman(a)ARVIG.COM> Sent: Thursday, June 4, 2020 11:04 PM To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Zayo Fiber Cut Ignore that Cat ticket. After some more prodding we are using Vast for a connection. It appears they are likely using Zayo fiber. Ben Wiechman Director of IP Strategy and Engineering Direct: 320.256.0184 Cell: 320.247.3224 ben.wiechman(a)arvig.com<mailto:ben.wiechman@arvig.com> 150 Second Street SW | Perham, MN 56573 | arvig.com<http://arvig.com> On Thu, Jun 4, 2020, 22:10 Ben Wiechman <ben.wiechman(a)arvig.com<mailto:ben.wiechman@arvig.com>> wrote: I am assuming we are tracking the same issue. Vast is responding to the cut according to our NOC. The Vast ticket number is 191229. Why Vast was responding or involved isn't entirely clear to me. We haven't gotten any updates either since around 5 PM. We have a circuit down in Tracy so would concur with Anthony's original statement. Our response was that the cut was somewhere between Windom and Minneapolis..... Ben Wiechman Director of IP Strategy and Engineering Direct: 320.256.0184 Cell: 320.247.3224 ben.wiechman(a)arvig.com<mailto:ben.wiechman@arvig.com> 150 Second Street SW | Perham, MN 56573 | arvig.com<http://arvig.com> On Thu, Jun 4, 2020, 19:58 Justin Huffman <jhuffman(a)longlines.biz<mailto:jhuffman@longlines.biz>> wrote: Their response time is terrible. 5 hours for a tech to just OTDR a fiber??? Justin Justin ________________________________ From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> on behalf of AnthonyAnderberg(a)nuvera.net<mailto:AnthonyAnderberg@nuvera.net> <AnthonyAnderberg(a)NUVERA.NET<mailto:AnthonyAnderberg@NUVERA.NET>> Sent: Thursday, June 4, 2020 7:55:06 PM To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET> <MICE-DISCUSS(a)LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> Subject: Re: [MICE-DISCUSS] Zayo Fiber Cut WARNING!! This message originated from an External Source. Please use proper judgment and caution when opening attachments, clicking links, or responding to this email. At 7:30 we got an update that a tech was OTDRing the fiber. Sent from my iPhone On Jun 4, 2020, at 7:45 PM, James Urwiller <james.urwiller(a)turnkey-telecom.com<mailto:james.urwiller@turnkey-telecom.com>> wrote: ? any updates on this? i havent opened a ticket yet On Thu, Jun 4, 2020 at 15:20 AnthonyAnderberg(a)nuvera.net<mailto:AnthonyAnderberg@nuvera.net><mailto:AnthonyAnderberg@nuvera.net<mailto:AnthonyAnderberg@nuvera.net>> <AnthonyAnderberg(a)nuvera.net<mailto:AnthonyAnderberg@nuvera.net><mailto:AnthonyAnderberg@nuvera.net<mailto:AnthonyAnderberg@nuvera.net>>> wrote: Looks like there is a fiber cut on the Zayo (formerly Neutral Path) fiber path to 511 from the Western twin cities. I jump on near Cologne so the cut must be East of there. [signature_252921654] ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1

June 5, 2020

Re: Zayo Fiber Cut

by Ben Wiechman

Ignore that Cat ticket. After some more prodding we are using Vast for a connection. It appears they are likely using Zayo fiber. Ben Wiechman Director of IP Strategy and Engineering Direct: 320.256.0184 Cell: 320.247.3224 ben.wiechman(a)arvig.com 150 Second Street SW | Perham, MN 56573 | arvig.com On Thu, Jun 4, 2020, 22:10 Ben Wiechman <ben.wiechman(a)arvig.com> wrote: > I am assuming we are tracking the same issue. > > Vast is responding to the cut according to our NOC. The Vast ticket number > is 191229. Why Vast was responding or involved isn't entirely clear to me. > > We haven't gotten any updates either since around 5 PM. We have a circuit > down in Tracy so would concur with Anthony's original statement. > > Our response was that the cut was somewhere between Windom and > Minneapolis..... > > Ben Wiechman > Director of IP Strategy and Engineering > Direct: 320.256.0184 > Cell: 320.247.3224 > ben.wiechman(a)arvig.com > 150 Second Street SW | Perham, MN 56573 | arvig.com > > On Thu, Jun 4, 2020, 19:58 Justin Huffman <jhuffman(a)longlines.biz> wrote: > >> Their response time is terrible. 5 hours for a tech to just OTDR a >> fiber??? >> >> Justin >> >> Justin >> >> ------------------------------ >> *From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> on behalf of >> AnthonyAnderberg(a)nuvera.net <AnthonyAnderberg(a)NUVERA.NET> >> *Sent:* Thursday, June 4, 2020 7:55:06 PM >> *To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> >> *Subject:* Re: [MICE-DISCUSS] Zayo Fiber Cut >> >> WARNING!! This message originated from an External Source. Please use >> proper judgment and caution when opening attachments, clicking links, or >> responding to this email. >> >> At 7:30 we got an update that a tech was OTDRing the fiber. >> >> Sent from my iPhone >> >> On Jun 4, 2020, at 7:45 PM, James Urwiller < >> james.urwiller(a)turnkey-telecom.com> wrote: >> >> >> >> any updates on this? i havent opened a ticket yet >> >> On Thu, Jun 4, 2020 at 15:20 AnthonyAnderberg(a)nuvera.net<mailto: >> AnthonyAnderberg(a)nuvera.net> <AnthonyAnderberg(a)nuvera.net<mailto: >> AnthonyAnderberg(a)nuvera.net>> wrote: >> Looks like there is a fiber cut on the Zayo (formerly Neutral Path) fiber >> path to 511 from the Western twin cities. I jump on near Cologne so the >> cut must be East of there. >> >> >> [signature_252921654] >> >> ________________________________ >> >> To unsubscribe from the MICE-DISCUSS list, click the following link: >> http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 >> >> ------------------------------ >> >> To unsubscribe from the MICE-DISCUSS list, click the following link: >> http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 >> >

June 5, 2020

Re: Zayo Fiber Cut

by Ben Wiechman

I am assuming we are tracking the same issue. Vast is responding to the cut according to our NOC. The Vast ticket number is 191229. Why Vast was responding or involved isn't entirely clear to me. We haven't gotten any updates either since around 5 PM. We have a circuit down in Tracy so would concur with Anthony's original statement. Our response was that the cut was somewhere between Windom and Minneapolis..... Ben Wiechman Director of IP Strategy and Engineering Direct: 320.256.0184 Cell: 320.247.3224 ben.wiechman(a)arvig.com 150 Second Street SW | Perham, MN 56573 | arvig.com On Thu, Jun 4, 2020, 19:58 Justin Huffman <jhuffman(a)longlines.biz> wrote: > Their response time is terrible. 5 hours for a tech to just OTDR a > fiber??? > > Justin > > Justin > > ------------------------------ > *From:* MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> on behalf of > AnthonyAnderberg(a)nuvera.net <AnthonyAnderberg(a)NUVERA.NET> > *Sent:* Thursday, June 4, 2020 7:55:06 PM > *To:* MICE-DISCUSS(a)LISTS.IPHOUSE.NET <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> > *Subject:* Re: [MICE-DISCUSS] Zayo Fiber Cut > > WARNING!! This message originated from an External Source. Please use > proper judgment and caution when opening attachments, clicking links, or > responding to this email. > > At 7:30 we got an update that a tech was OTDRing the fiber. > > Sent from my iPhone > > On Jun 4, 2020, at 7:45 PM, James Urwiller < > james.urwiller(a)turnkey-telecom.com> wrote: > > > > any updates on this? i havent opened a ticket yet > > On Thu, Jun 4, 2020 at 15:20 AnthonyAnderberg(a)nuvera.net<mailto: > AnthonyAnderberg(a)nuvera.net> <AnthonyAnderberg(a)nuvera.net<mailto: > AnthonyAnderberg(a)nuvera.net>> wrote: > Looks like there is a fiber cut on the Zayo (formerly Neutral Path) fiber > path to 511 from the Western twin cities. I jump on near Cologne so the > cut must be East of there. > > > [signature_252921654] > > ________________________________ > > To unsubscribe from the MICE-DISCUSS list, click the following link: > http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 > > ------------------------------ > > To unsubscribe from the MICE-DISCUSS list, click the following link: > http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 >

June 5, 2020

Re: Zayo Fiber Cut

by Justin Huffman

Their response time is terrible. 5 hours for a tech to just OTDR a fiber??? Justin Justin ________________________________ From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> on behalf of AnthonyAnderberg(a)nuvera.net <AnthonyAnderberg(a)NUVERA.NET> Sent: Thursday, June 4, 2020 7:55:06 PM To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> Subject: Re: [MICE-DISCUSS] Zayo Fiber Cut WARNING!! This message originated from an External Source. Please use proper judgment and caution when opening attachments, clicking links, or responding to this email. At 7:30 we got an update that a tech was OTDRing the fiber. Sent from my iPhone On Jun 4, 2020, at 7:45 PM, James Urwiller <james.urwiller(a)turnkey-telecom.com> wrote: any updates on this? i havent opened a ticket yet On Thu, Jun 4, 2020 at 15:20 AnthonyAnderberg(a)nuvera.net<mailto:AnthonyAnderberg@nuvera.net> <AnthonyAnderberg(a)nuvera.net<mailto:AnthonyAnderberg@nuvera.net>> wrote: Looks like there is a fiber cut on the Zayo (formerly Neutral Path) fiber path to 511 from the Western twin cities. I jump on near Cologne so the cut must be East of there. [signature_252921654] ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1

June 5, 2020

Re: Zayo Fiber Cut

by AnthonyAnderberg＠nuvera.net

At 7:30 we got an update that a tech was OTDRing the fiber. Sent from my iPhone On Jun 4, 2020, at 7:45 PM, James Urwiller <james.urwiller(a)turnkey-telecom.com> wrote: any updates on this? i havent opened a ticket yet On Thu, Jun 4, 2020 at 15:20 AnthonyAnderberg(a)nuvera.net<mailto:AnthonyAnderberg@nuvera.net> <AnthonyAnderberg(a)nuvera.net<mailto:AnthonyAnderberg@nuvera.net>> wrote: Looks like there is a fiber cut on the Zayo (formerly Neutral Path) fiber path to 511 from the Western twin cities. I jump on near Cologne so the cut must be East of there. [signature_252921654] ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1

June 5, 2020

Re: Zayo Fiber Cut

by James Urwiller

any updates on this? i havent opened a ticket yet On Thu, Jun 4, 2020 at 15:20 AnthonyAnderberg(a)nuvera.net < AnthonyAnderberg(a)nuvera.net> wrote: > Looks like there is a fiber cut on the Zayo (formerly Neutral Path) fiber > path to 511 from the Western twin cities. I jump on near Cologne so the > cut must be East of there. > > > [signature_252921654] >

June 5, 2020