- mice-discuss - lists.micemn.net

Re: MLB.com performance

by Hannigan, Martin

On 7/5/12 7:16 PM, "Mike Horwath" <drechsau(a)IPHOUSE.NET> wrote: > On Thu, Jul 05, 2012 at 04:50:52PM -0500, Frank Bulk wrote: >> Sure, I'm seeing it from: >> 63.236.253.24 >> 63.236.253.50 >> 63.236.253.58 >> 63.236.253.83 > > qwest.net Chicago.. > >> 90.84.52.87 >> 90.84.52.103 >> 90.84.52.148 > > RIPE ...and in Chicago. > >> but it should be coming from 66.43.208.64/26 or 167.142.232.128/26. > Not everything is served from everywhere. It depends on what format the streaming is happening in, how much disk a cluster has and a number of other factors. > > As far as where it 'should be coming from' though I dunno. > > netINS out of IOWA may not have the right kind of Akamai gear to > handle the streaming stuff. Possibly. If Frank sends me the NS of the users he is talking about, I'll take a look. I was on vacation so I am just seeing this email now. Best, -M< ######################################################################## To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1

July 9, 2012

Re: MLB.com performance

by David Farmer

On 7/5/12 19:57 CDT, Frank Bulk wrote: > Yes, we are an INS customer. I've never seen MLB content stream from the Akamai cluster at INS, but then again, we've not monitored this on an ongoing basis. I described the issue to INS and asked them to ask Akamai, but they weren't willing to do so, saying that it was up to Akamai how run their business and it was none of their business. Well, not exactly, if INS is hosting servers for Akamai then they are not completely out of the loop. If Akamai hasn't upgraded INS' server lately, it might not hurt for them to request an upgrade. Like I said Akamai is usually happy to do so if usage warrants it, but sometimes you have to ask. >I don't disagree that it's Akamai's caches and business, but my concern was about my customers' streaming performance and my question is if Akamai possibly overlooked streaming this content more locally to AS5056. Hence my more generic question to MICE. > > I don't know the age or the size of the Akamai cluster at INS. But it sounds like the consensus is that I shouldn't be surprised if video streaming-related content isn't streamed by Akamai cluster our customers normally use. Yep, I wouldn't be surprised, especially if INS hasn't had their servers upgraded lately. > Thanks, > > Frank > > P.S. we weren't willing to test on our dime, either, but our customer was kind enough to share his credentials. I was hoping the issue was just his subnet or some DNS settings he had on his device or router that directed him to the wrong Akamai cluster, but that wasn't the case because all our testing showed the same two /24's. > > -----Original Message----- > From: MICE Discuss [mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET] On Behalf Of Mike Horwath > Sent: Thursday, July 05, 2012 6:16 PM > To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET > Subject: Re: [MICE-DISCUSS] MLB.com performance > > On Thu, Jul 05, 2012 at 04:50:52PM -0500, Frank Bulk wrote: >> Sure, I'm seeing it from: >> 63.236.253.24 >> 63.236.253.50 >> 63.236.253.58 >> 63.236.253.83 > > qwest.net > >> 90.84.52.87 >> 90.84.52.103 >> 90.84.52.148 > > RIPE > >> but it should be coming from 66.43.208.64/26 or 167.142.232.128/26. > > Getting it from RIPE doesn't seem right :( > > As far as where it 'should be coming from' though I dunno. > > netINS out of IOWA may not have the right kind of Akamai gear to > handle the streaming stuff. > > I am very sure the small cluster we have at ipHouse can't do it. > > Are you a netINS customer? > > Regardless of customer status - have you asked netINS if they have had > any outages with Akamai gear? That can impact services as part of it > is offline. > > Last question - have you ever had MLB.com stream from the netINS > Akamai cluster before or are you just assuming it should come from > there? > -- =============================================== David Farmer Email:farmer@umn.edu Networking & Telecommunication Services Office of Information Technology University of Minnesota 2218 University Ave SE Phone: 612-626-0815 Minneapolis, MN 55414-3029 Cell: 612-812-9952 =============================================== ######################################################################## To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1

July 6, 2012

Re: MLB.com performance

by Frank Bulk

Yes, we are an INS customer. I've never seen MLB content stream from the Akamai cluster at INS, but then again, we've not monitored this on an ongoing basis. I described the issue to INS and asked them to ask Akamai, but they weren't willing to do so, saying that it was up to Akamai how run their business and it was none of their business. I don't disagree that it's Akamai's caches and business, but my concern was about my customers' streaming performance and my question is if Akamai possibly overlooked streaming this content more locally to AS5056. Hence my more generic question to MICE. I don't know the age or the size of the Akamai cluster at INS. But it sounds like the consensus is that I shouldn't be surprised if video streaming-related content isn't streamed by Akamai cluster our customers normally use. Thanks, Frank P.S. we weren't willing to test on our dime, either, but our customer was kind enough to share his credentials. I was hoping the issue was just his subnet or some DNS settings he had on his device or router that directed him to the wrong Akamai cluster, but that wasn't the case because all our testing showed the same two /24's. -----Original Message----- From: MICE Discuss [mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET] On Behalf Of Mike Horwath Sent: Thursday, July 05, 2012 6:16 PM To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] MLB.com performance On Thu, Jul 05, 2012 at 04:50:52PM -0500, Frank Bulk wrote: > Sure, I'm seeing it from: > 63.236.253.24 > 63.236.253.50 > 63.236.253.58 > 63.236.253.83 qwest.net > 90.84.52.87 > 90.84.52.103 > 90.84.52.148 RIPE > but it should be coming from 66.43.208.64/26 or 167.142.232.128/26. Getting it from RIPE doesn't seem right :( As far as where it 'should be coming from' though I dunno. netINS out of IOWA may not have the right kind of Akamai gear to handle the streaming stuff. I am very sure the small cluster we have at ipHouse can't do it. Are you a netINS customer? Regardless of customer status - have you asked netINS if they have had any outages with Akamai gear? That can impact services as part of it is offline. Last question - have you ever had MLB.com stream from the netINS Akamai cluster before or are you just assuming it should come from there? -- Mike Horwath ipHouse - Welcome home! drechsau(a)iphouse.net The universe is an island, surrounded by whatever it is that surrounds universes. - Berkeley Fortune ######################################################################## To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 ######################################################################## To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1

July 6, 2012

Re: MLB.com performance

by David Farmer

On 7/5/12 18:16 CDT, Mike Horwath wrote: > On Thu, Jul 05, 2012 at 04:50:52PM -0500, Frank Bulk wrote: >> Sure, I'm seeing it from: >> 63.236.253.24 >> 63.236.253.50 >> 63.236.253.58 >> 63.236.253.83 > > qwest.net > >> 90.84.52.87 >> 90.84.52.103 >> 90.84.52.148 > > RIPE AS5511 is Opentransit - France Telecom - Orange - Worldwide IP Backbone. inetnum: 90.84.52.0 - 90.84.52.255 netname: AKAMAI-FT-US descr: Akamai Technologies - US machines Chicago connected to FT AS5511 My traceroute seems to show the servers in Chicago as well. >> but it should be coming from 66.43.208.64/26 or 167.142.232.128/26. > > Getting it from RIPE doesn't seem right :( > > As far as where it 'should be coming from' though I dunno. > > netINS out of IOWA may not have the right kind of Akamai gear to > handle the streaming stuff. > > I am very sure the small cluster we have at ipHouse can't do it. > > Are you a netINS customer? > > Regardless of customer status - have you asked netINS if they have had > any outages with Akamai gear? That can impact services as part of it > is offline. > > Last question - have you ever had MLB.com stream from the netINS > Akamai cluster before or are you just assuming it should come from > there? > -- =============================================== David Farmer Email:farmer@umn.edu Networking & Telecommunication Services Office of Information Technology University of Minnesota 2218 University Ave SE Phone: 612-626-0815 Minneapolis, MN 55414-3029 Cell: 612-812-9952 =============================================== ######################################################################## To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1

July 6, 2012

Re: MLB.com performance

by David Farmer

Those look like they could be Akamai clusters on big providers networks. How big are the local Akamai clusters? How old? Smaller and older clusters don't support all content especially video streaming. We had to go to 10G before we got a cluster that supported video streaming, and its only about 3 years old at most. Even then there is content that is only supported by Akamai operated clusters like at the MICE exchange. I'm not exactly sure where MLB.com fits, when I go there most of it comes from our local cluster. But, I'm not going to subscribe just the verify that the live game content comes from the local cluster too, sorry. Also, its possible that your local clusters are topped out or disabled for some reason, Akamai is good about shedding load when a cluster is overloaded. The two clusters you talk about both seem to be located in Chicago, so there are probably reasonable clusters to serve you. Akamai is pretty good about that usually, and if there is a problem they usually find and fix it fairly quickly. If your question is why aren't you being served from the local cluster, I would ask when they were last upgraded, and see if they need to be upgraded, Akamai is usually happy to do so. On 7/5/12 16:50 CDT, Frank Bulk wrote: > Sure, I'm seeing it from: > 63.236.253.24 > 63.236.253.50 > 63.236.253.58 > 63.236.253.83 > 90.84.52.87 > 90.84.52.103 > 90.84.52.148 > but it should be coming from 66.43.208.64/26 or 167.142.232.128/26. > > Frank > > -----Original Message----- > From: MICE Discuss [mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET] On Behalf Of Mike Horwath > Sent: Thursday, July 05, 2012 3:01 PM > To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET > Subject: Re: [MICE-DISCUSS] MLB.com performance > > On Thu, Jul 05, 2012 at 02:57:04PM -0500, Frank Bulk wrote: >> Would anyone know, off-chance, if Akamai normally streams mlb.com >> content from all their CDN locations? Our upstream provider's >> (AS5056) Akamai cluster does not serve it up today, and we've had a >> few comaplints in the last month. Netflow monitoring shows that the >> content is being streamed from address space SWIPed to Akamai, but >> it's not coming from our upstream provider. We've replicated this >> in our own testing. > > be easier to help if you told us what IP address you are seeing the > traffic from cause then Akamai might be able to help you with which > location it is streaming through. > -- =============================================== David Farmer Email:farmer@umn.edu Networking & Telecommunication Services Office of Information Technology University of Minnesota 2218 University Ave SE Phone: 612-626-0815 Minneapolis, MN 55414-3029 Cell: 612-812-9952 =============================================== ######################################################################## To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1

July 5, 2012

Re: MLB.com performance

by Mike Horwath

On Thu, Jul 05, 2012 at 04:50:52PM -0500, Frank Bulk wrote: > Sure, I'm seeing it from: > 63.236.253.24 > 63.236.253.50 > 63.236.253.58 > 63.236.253.83 qwest.net > 90.84.52.87 > 90.84.52.103 > 90.84.52.148 RIPE > but it should be coming from 66.43.208.64/26 or 167.142.232.128/26. Getting it from RIPE doesn't seem right :( As far as where it 'should be coming from' though I dunno. netINS out of IOWA may not have the right kind of Akamai gear to handle the streaming stuff. I am very sure the small cluster we have at ipHouse can't do it. Are you a netINS customer? Regardless of customer status - have you asked netINS if they have had any outages with Akamai gear? That can impact services as part of it is offline. Last question - have you ever had MLB.com stream from the netINS Akamai cluster before or are you just assuming it should come from there? -- Mike Horwath ipHouse - Welcome home! drechsau(a)iphouse.net The universe is an island, surrounded by whatever it is that surrounds universes. - Berkeley Fortune ######################################################################## To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1

July 5, 2012

Re: MLB.com performance

by Frank Bulk

Sure, I'm seeing it from: 63.236.253.24 63.236.253.50 63.236.253.58 63.236.253.83 90.84.52.87 90.84.52.103 90.84.52.148 but it should be coming from 66.43.208.64/26 or 167.142.232.128/26. Frank -----Original Message----- From: MICE Discuss [mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET] On Behalf Of Mike Horwath Sent: Thursday, July 05, 2012 3:01 PM To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] MLB.com performance On Thu, Jul 05, 2012 at 02:57:04PM -0500, Frank Bulk wrote: > Would anyone know, off-chance, if Akamai normally streams mlb.com > content from all their CDN locations? Our upstream provider's > (AS5056) Akamai cluster does not serve it up today, and we've had a > few comaplints in the last month. Netflow monitoring shows that the > content is being streamed from address space SWIPed to Akamai, but > it's not coming from our upstream provider. We've replicated this > in our own testing. be easier to help if you told us what IP address you are seeing the traffic from cause then Akamai might be able to help you with which location it is streaming through. -- Mike Horwath ipHouse - Welcome home! drechsau(a)iphouse.net The universe is an island, surrounded by whatever it is that surrounds universes. - Berkeley Fortune ######################################################################## To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 ######################################################################## To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1

July 5, 2012

Re: MLB.com performance

by Mike Horwath

On Thu, Jul 05, 2012 at 02:57:04PM -0500, Frank Bulk wrote: > Would anyone know, off-chance, if Akamai normally streams mlb.com > content from all their CDN locations? Our upstream provider's > (AS5056) Akamai cluster does not serve it up today, and we've had a > few comaplints in the last month. Netflow monitoring shows that the > content is being streamed from address space SWIPed to Akamai, but > it's not coming from our upstream provider. We've replicated this > in our own testing. be easier to help if you told us what IP address you are seeing the traffic from cause then Akamai might be able to help you with which location it is streaming through. -- Mike Horwath ipHouse - Welcome home! drechsau(a)iphouse.net The universe is an island, surrounded by whatever it is that surrounds universes. - Berkeley Fortune ######################################################################## To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1

July 5, 2012

MLB.com performance

by Frank Bulk

Would anyone know, off-chance, if Akamai normally streams mlb.com content from all their CDN locations? Our upstream provider's (AS5056) Akamai cluster does not serve it up today, and we've had a few comaplints in the last month. Netflow monitoring shows that the content is being streamed from address space SWIPed to Akamai, but it's not coming from our upstream provider. We've replicated this in our own testing. Frank ######################################################################## To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1

July 5, 2012

Recent ICANN stuff

by Mike O'Connor

hi all, since nobody threw their body on the ground and threw a temper tantrum, i've started representing us at ICANN. i am happy to field questions about anything ICANN-related and if i can't come up with a solid answer right off the bat, i'm also happy to trundle off and ask People Who Know. there are a few things to put on your radar. -- new gTLDs -- there's been lots of press about the recent Big Reveal of all the new top-level extensions that have been applied for. i won't add to that pile, but as i said, i'm happy to answer questions if you have any. the ISP constituency, of which we're a part, is especially concerned about security, stability and reliability (since we're often at the sharp pointy end when things break). -- DNS Security and Stability Analysis working group (DSSA) -- i've been leading this gang for about two years and we just published a first-phase report. this is a group that's looking at threats to the top of the DNS itself (root and TLD servers primarily). you can find a copy of our report behind this link https://community.icann.org/display/AW/Phase+1+Final+Report as many of you know, i'm kindof a "methods" guy and there's a tailored version of the NIST 800-30 methodology built into this thing. the methodology started out big and cumbersome. we hated that, so we're working on boiling it down to something that can be used very quickly to assess and analyze threats. if you're interested in the latest version of a 1-page spreadsheet that pulls the whole thing together, you can download a copy from here https://community.icann.org/display/AW/Risk+Scenario+worksheet -- ICANN SSR role and remit -- i was the rapporteur for our ISP constituency on these comments on the ICANN's proposed role and remit when it comes to ensuring the security and stability of the DNS. since i'm representing you as i write things like this, i'm really interested in hearing from you if you think i'm nuts. to a certain extent this is insider type stuff, but i'm hoping that i wrote it well enough that it makes sense outside of the ICANN context. any comments would be much appreciated. here's a link to the public-comment area for this issue http://www.icann.org/en/news/public-comment/draft-ssr-role-remit-17may12-en… and here's a link to the comment i submitted on behalf of the ISP constituency http://forum.icann.org/lists/draft-ssr-role-remit/msg00001.html -- Prague Meeting -- the next ICANN meeting is in Prague next week, where i'll mostly be pitching these two sets of ideas to people. so let me know if there's anything you'd especially like me to emphasize as i'm working the hallways (and drinking beer). :-) that concludes my report, mikey - - - - - - - - - phone 651-647-6109 fax 866-280-2356 web http://www.haven2.com handle OConnorStP (ID for public places like Twitter, Facebook, Google, etc.) ######################################################################## To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1

June 17, 2012