March 2021 - mice-discuss - lists.micemn.net

Re: Packet Loss between 00:00 and 05:00 this morning

by Jeremy Lumby

I had some Zayo circuits leaving Minneapolis that were experiencing high packet loss during that exact same time frame Jeremy Lumby Minnesota VoIP 9217 17th Ave S Suite 216 Bloomington MN 55425 Main 612-355-7740 Direct 612-392-6814 EFax 952-873-7425 jlumby(a)mnvoip.com -------- Original message -------- From: Keith Wirch <kwirch(a)ATOMICDATA.COM> Date: 3/6/21 9:29 AM (GMT-06:00) To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET Subject: [MICE-DISCUSS] Packet Loss between 00:00 and 05:00 this morning _____ >From : Keith Wirch [kwirch(a)ATOMICDATA.COM] To : MICE-DISCUSS(a)LISTS.IPHOUSE.NET [MICE-DISCUSS(a)LISTS.IPHOUSE.NET] Date : Saturday, March 6 2021 09:29:00 Anyone else experience intermittent packet loss between 00:00 and 05:00 this morning? We noticed a bunch of our IPSEC tunnels were coming and going and website availability was hit and miss. We thought we saw loss in Level3 so we turned down Peering but we still were seeing loss on other providers. Didn’t seem to be MICE specific but were not able to pinpoint the issue exactly. Keith Wirch Infrastructure Engineer ---- Atomic Data® // Safe. Simple. Smart.® 250 Marquette Avenue Minneapolis, MN 55401 Main // 612.466.2000 Direct // 612.466.2106

March 6, 2021

Packet Loss between 00:00 and 05:00 this morning

by Keith Wirch

March 6, 2021

Re: Hulu Live/Fastly

by Frank Bulk

Thanks. Our helpdesk has documented 10 customers that are across a variety of access networks and prefixes and have a variety of RGs. Still haven't identified a smoking gun. Frank From: MICE Discuss <MICE-DISCUSS(a)LISTS.IPHOUSE.NET> On Behalf Of Richard Laager Sent: Monday, March 1, 2021 9:48 PM To: MICE-DISCUSS(a)LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Hulu Live/Fastly On 3/1/21 5:28 PM, Frank Bulk wrote: We've received 5 to 7 reports about Hulu Live issues ("freezing up") in the last week or so. They're not all on Roku as we've had at least one person with an Amazon Firestick. For those where we've identified the source IP it's been Fastly, which is present at MICE. Curious if anyone else has received an uptick in Hulu Live complaints? We had one guy with a Roku TV who said it did it more than once today. -- Richard ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1

March 2, 2021

Re: Hulu Live/Fastly

by Richard Laager

On 3/1/21 5:28 PM, Frank Bulk wrote: > > We’ve received 5 to 7 reports about Hulu Live issues (“freezing up”) > in the last week or so. They’re not all on Roku as we’ve had at least > one person with an Amazon Firestick. For those where we’ve identified > the source IP it’s been Fastly, which is present at MICE. > > Curious if anyone else has received an uptick in Hulu Live complaints? > We had one guy with a Roku TV who said it did it more than once today. -- Richard

March 2, 2021

Hulu Live/Fastly

by Frank Bulk

We've received 5 to 7 reports about Hulu Live issues ("freezing up") in the last week or so. They're not all on Roku as we've had at least one person with an Amazon Firestick. For those where we've identified the source IP it's been Fastly, which is present at MICE. Curious if anyone else has received an uptick in Hulu Live complaints? We have not (yet) been able to reproduce the issue internally. Other streaming services at these same customers appear fine. Raw throughput in speed tests to our speed test server are fine. The one customer that we know did call Hulu was told by Hulu support that their issue was with their ISP (us). Frank

March 1, 2021