I don't see any alarms, but I did receive notification from Zayo about an outage. I also saw some BGP activity for NebraskaLink and notification on facebook about Long Lines having lost one of their links. Frank
If its the same outage affecting one of our circuits, then it was a contractor that hit fiber in Omaha. ________________________________ From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET> on behalf of James Urwiller <james.urwiller@TURNKEY-TELECOM.COM> Sent: Friday, August 16, 2019 7:16 PM To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Another Zayo fiber cut? my link from fremont north is fine, so its likely south if fremont?? Sent from my iPhone 7 On Aug 16, 2019, at 18:46, Aaron Clark <aaron@futuretech.net<mailto:aaron@futuretech.net>> wrote: Our transport from Omaha to Fremont on Zayo is down. No ETR yet. -Aaron On Fri, Aug 16, 2019, 6:42 PM Frank Bulk <fbulk@mypremieronline.com<mailto:fbulk@mypremieronline.com>> wrote: I don't see any alarms, but I did receive notification from Zayo about an outage. I also saw some BGP activity for NebraskaLink and notification on facebook about Long Lines having lost one of their links. Frank ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
Our circuit is back up now. I’ll be calling our rep on Monday to discuss the abysmal service we have bene receiving from Zayo since they bought Neutral Path. Easily one of the worst tech support experiences in recent memory. Thank you Aaron Clark | Vice President – COO *Future Technologies* *www.futuretech.net <www.futuretech.net>* *Office: 402.817.2682x121* *Mobile: 402.770.9251* [image: cid:image001.png@01D36053.05503150] *From:* MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET> *On Behalf Of *Justin Krejci *Sent:* Friday, August 16, 2019 8:06 PM *To:* MICE-DISCUSS@LISTS.IPHOUSE.NET *Subject:* Re: [MICE-DISCUSS] Another Zayo fiber cut? If its the same outage affecting one of our circuits, then it was a contractor that hit fiber in Omaha. ------------------------------ *From:* MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET> on behalf of James Urwiller <james.urwiller@TURNKEY-TELECOM.COM> *Sent:* Friday, August 16, 2019 7:16 PM *To:* MICE-DISCUSS@LISTS.IPHOUSE.NET *Subject:* Re: [MICE-DISCUSS] Another Zayo fiber cut? my link from fremont north is fine, so its likely south if fremont?? Sent from my iPhone 7 On Aug 16, 2019, at 18:46, Aaron Clark <aaron@futuretech.net> wrote: Our transport from Omaha to Fremont on Zayo is down. No ETR yet. -Aaron On Fri, Aug 16, 2019, 6:42 PM Frank Bulk <fbulk@mypremieronline.com> wrote: I don't see any alarms, but I did receive notification from Zayo about an outage. I also saw some BGP activity for NebraskaLink and notification on facebook about Long Lines having lost one of their links. Frank ------------------------------ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 ------------------------------ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 ------------------------------ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 ------------------------------ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
Good luck. Dean On Fri, Aug 16, 2019 at 9:17 PM Aaron Clark <aaron@futuretech.net> wrote:
-- *Dean Bahls* Network Services Manager | Cooperative Network Services, LLC 14 Main St SW | P.O. Box J | Menahga, MN 56464 218.346.3635 (Direct) | 218.564.3000 (Main Office) dean.bahls@cooperative-networks.com
I already have one of those calls scheduled with my Zayo rep for Tuesday afternoon. It will probably end like all of the others where they make promises, and then do nothing. From: MICE Discuss [mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET] On Behalf Of Aaron Clark Sent: Friday, August 16, 2019 9:17 PM To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Another Zayo fiber cut? Our circuit is back up now. I’ll be calling our rep on Monday to discuss the abysmal service we have bene receiving from Zayo since they bought Neutral Path. Easily one of the worst tech support experiences in recent memory. Thank you Aaron Clark | Vice President – COO Future Technologies www.futuretech.net Office: 402.817.2682x121 Mobile: 402.770.9251 From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET> On Behalf Of Justin Krejci Sent: Friday, August 16, 2019 8:06 PM To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Another Zayo fiber cut? If its the same outage affecting one of our circuits, then it was a contractor that hit fiber in Omaha. From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET> on behalf of James Urwiller <james.urwiller@TURNKEY-TELECOM.COM> Sent: Friday, August 16, 2019 7:16 PM To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Another Zayo fiber cut? my link from fremont north is fine, so its likely south if fremont?? Sent from my iPhone 7 On Aug 16, 2019, at 18:46, Aaron Clark <aaron@futuretech.net> wrote: Our transport from Omaha to Fremont on Zayo is down. No ETR yet. -Aaron On Fri, Aug 16, 2019, 6:42 PM Frank Bulk <fbulk@mypremieronline.com> wrote: I don't see any alarms, but I did receive notification from Zayo about an outage. I also saw some BGP activity for NebraskaLink and notification on facebook about Long Lines having lost one of their links. Frank To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
We’ve also had quite fruitless discussions with Zayo regarding their poor management of the former Neutral Path properties. Very disappointed in the service they are providing. From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET> On Behalf Of Jeremy Lumby Sent: Friday, August 16, 2019 8:31 PM To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Another Zayo fiber cut? I already have one of those calls scheduled with my Zayo rep for Tuesday afternoon. It will probably end like all of the others where they make promises, and then do nothing. From: MICE Discuss [mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET] On Behalf Of Aaron Clark Sent: Friday, August 16, 2019 9:17 PM To: MICE-DISCUSS@LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET> Subject: Re: [MICE-DISCUSS] Another Zayo fiber cut? Our circuit is back up now. I’ll be calling our rep on Monday to discuss the abysmal service we have bene receiving from Zayo since they bought Neutral Path. Easily one of the worst tech support experiences in recent memory. Thank you Aaron Clark | Vice President – COO Future Technologies www.futuretech.net Office: 402.817.2682x121 Mobile: 402.770.9251 [cid:image001.png@01D36053.05503150] From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Justin Krejci Sent: Friday, August 16, 2019 8:06 PM To: MICE-DISCUSS@LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET> Subject: Re: [MICE-DISCUSS] Another Zayo fiber cut? If its the same outage affecting one of our circuits, then it was a contractor that hit fiber in Omaha. ________________________________ From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> on behalf of James Urwiller <james.urwiller@TURNKEY-TELECOM.COM<mailto:james.urwiller@TURNKEY-TELECOM.COM>> Sent: Friday, August 16, 2019 7:16 PM To: MICE-DISCUSS@LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET> Subject: Re: [MICE-DISCUSS] Another Zayo fiber cut? my link from fremont north is fine, so its likely south if fremont?? Sent from my iPhone 7 On Aug 16, 2019, at 18:46, Aaron Clark <aaron@futuretech.net<mailto:aaron@futuretech.net>> wrote: Our transport from Omaha to Fremont on Zayo is down. No ETR yet. -Aaron On Fri, Aug 16, 2019, 6:42 PM Frank Bulk <fbulk@mypremieronline.com<mailto:fbulk@mypremieronline.com>> wrote: I don't see any alarms, but I did receive notification from Zayo about an outage. I also saw some BGP activity for NebraskaLink and notification on facebook about Long Lines having lost one of their links. Frank ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
Same trouble with them at their Rochester datacenter. They're trying to raise rates over 30% on us for colocation. Also quoting 30 days for cross connects. Very poor service and company overall. They are total bullies on the billing side of things. On Fri, Aug 16, 2019, 11:06 PM Jeremy Schmeichel < Jeremy.Schmeichel@vastbroadband.com> wrote:
I just had a cross connect in Belle Plaine that took them 42 days to install. They were confused about how to install it since the procedure depends on which department manages the location. From: MICE Discuss [mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET] On Behalf Of Darin Steffl Sent: Friday, August 16, 2019 11:13 PM To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Another Zayo fiber cut? Same trouble with them at their Rochester datacenter. They're trying to raise rates over 30% on us for colocation. Also quoting 30 days for cross connects. Very poor service and company overall. They are total bullies on the billing side of things. On Fri, Aug 16, 2019, 11:06 PM Jeremy Schmeichel <Jeremy.Schmeichel@vastbroadband.com> wrote: We’ve also had quite fruitless discussions with Zayo regarding their poor management of the former Neutral Path properties. Very disappointed in the service they are providing. From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET> On Behalf Of Jeremy Lumby Sent: Friday, August 16, 2019 8:31 PM To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Another Zayo fiber cut? I already have one of those calls scheduled with my Zayo rep for Tuesday afternoon. It will probably end like all of the others where they make promises, and then do nothing. From: MICE Discuss [mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET] On Behalf Of Aaron Clark Sent: Friday, August 16, 2019 9:17 PM To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Another Zayo fiber cut? Our circuit is back up now. I’ll be calling our rep on Monday to discuss the abysmal service we have bene receiving from Zayo since they bought Neutral Path. Easily one of the worst tech support experiences in recent memory. Thank you Aaron Clark | Vice President – COO Future Technologies www.futuretech.net Office: 402.817.2682x121 Mobile: 402.770.9251 From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET> On Behalf Of Justin Krejci Sent: Friday, August 16, 2019 8:06 PM To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Another Zayo fiber cut? If its the same outage affecting one of our circuits, then it was a contractor that hit fiber in Omaha. From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET> on behalf of James Urwiller <james.urwiller@TURNKEY-TELECOM.COM> Sent: Friday, August 16, 2019 7:16 PM To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Another Zayo fiber cut? my link from fremont north is fine, so its likely south if fremont?? Sent from my iPhone 7 On Aug 16, 2019, at 18:46, Aaron Clark <aaron@futuretech.net> wrote: Our transport from Omaha to Fremont on Zayo is down. No ETR yet. -Aaron On Fri, Aug 16, 2019, 6:42 PM Frank Bulk <fbulk@mypremieronline.com> wrote: I don't see any alarms, but I did receive notification from Zayo about an outage. I also saw some BGP activity for NebraskaLink and notification on facebook about Long Lines having lost one of their links. Frank To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
participants (8)
-
Aaron Clark -
Bahls, Dean -
Darin Steffl -
Frank Bulk -
James Urwiller -
Jeremy Lumby -
Jeremy Schmeichel -
Justin Krejci