SFN Remote Outage
Our transport to Albert Lea is currently down. -- Jay Hanke, President South Front Networks jayhanke@southfront.io Phone 612-204-0000
Yes, that lines up with our timing/vendor as well. On Mon, Jul 22, 2019 at 3:29 PM Darin Steffl <darin.steffl@mnwifi.com> wrote:
We lost an arvig circuit at 2:45 so it must be the same cut.
On Mon, Jul 22, 2019, 3:23 PM Jay Hanke <jayhanke@southfront.io> wrote:
Our transport to Albert Lea is currently down.
-- Jay Hanke, President South Front Networks jayhanke@southfront.io Phone 612-204-0000
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-- Jay Hanke, President South Front Networks jayhanke@southfront.io Phone 612-204-0000
It was 2:35pm to be exact. Hopefully it's not a Zayo line since they seem to take 18-24+ hours to fix their cuts. On Mon, Jul 22, 2019 at 3:32 PM Jay Hanke <jayhanke@southfront.io> wrote:
Yes, that lines up with our timing/vendor as well.
On Mon, Jul 22, 2019 at 3:29 PM Darin Steffl <darin.steffl@mnwifi.com> wrote:
We lost an arvig circuit at 2:45 so it must be the same cut.
On Mon, Jul 22, 2019, 3:23 PM Jay Hanke <jayhanke@southfront.io> wrote:
Our transport to Albert Lea is currently down.
-- Jay Hanke, President South Front Networks jayhanke@southfront.io Phone 612-204-0000
________________________________
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-- Jay Hanke, President South Front Networks jayhanke@southfront.io Phone 612-204-0000
-- Darin Steffl Minnesota WiFi www.mnwifi.com 507-634-WiFi <http://www.facebook.com/minnesotawifi> Like us on Facebook <http://www.facebook.com/minnesotawifi>
The word is that the road the fiber is on has washed out west of Rochester. On Mon, Jul 22, 2019, 3:33 PM Darin Steffl <darin.steffl@mnwifi.com> wrote:
It was 2:35pm to be exact. Hopefully it's not a Zayo line since they seem to take 18-24+ hours to fix their cuts.
On Mon, Jul 22, 2019 at 3:32 PM Jay Hanke <jayhanke@southfront.io> wrote:
Yes, that lines up with our timing/vendor as well.
On Mon, Jul 22, 2019 at 3:29 PM Darin Steffl <darin.steffl@mnwifi.com> wrote:
We lost an arvig circuit at 2:45 so it must be the same cut.
On Mon, Jul 22, 2019, 3:23 PM Jay Hanke <jayhanke@southfront.io> wrote:
Our transport to Albert Lea is currently down.
-- Jay Hanke, President South Front Networks jayhanke@southfront.io Phone 612-204-0000
________________________________
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-- Jay Hanke, President South Front Networks jayhanke@southfront.io Phone 612-204-0000
-- Darin Steffl Minnesota WiFi www.mnwifi.com 507-634-WiFi <http://www.facebook.com/minnesotawifi> Like us on Facebook <http://www.facebook.com/minnesotawifi>
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Current ETR is 7:30pm tonight so roughly 29 hours after the outage started. I've confirmed it's Arvig fiber, not zayo. On Tue, Jul 23, 2019, 8:11 AM Jay Hanke <jayhanke@southfront.io> wrote:
The word is that the road the fiber is on has washed out west of Rochester.
On Mon, Jul 22, 2019, 3:33 PM Darin Steffl <darin.steffl@mnwifi.com> wrote:
It was 2:35pm to be exact. Hopefully it's not a Zayo line since they seem to take 18-24+ hours to fix their cuts.
On Mon, Jul 22, 2019 at 3:32 PM Jay Hanke <jayhanke@southfront.io> wrote:
Yes, that lines up with our timing/vendor as well.
On Mon, Jul 22, 2019 at 3:29 PM Darin Steffl <darin.steffl@mnwifi.com> wrote:
We lost an arvig circuit at 2:45 so it must be the same cut.
On Mon, Jul 22, 2019, 3:23 PM Jay Hanke <jayhanke@southfront.io>
wrote:
Our transport to Albert Lea is currently down.
-- Jay Hanke, President South Front Networks jayhanke@southfront.io Phone 612-204-0000
________________________________
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-- Jay Hanke, President South Front Networks jayhanke@southfront.io Phone 612-204-0000
-- Darin Steffl Minnesota WiFi www.mnwifi.com 507-634-WiFi <http://www.facebook.com/minnesotawifi> Like us on Facebook <http://www.facebook.com/minnesotawifi>
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It is Arvig fiber. The road was washed out in at least three locations, with no available culverts or other options to push the fiber across the road in order to get the fiber repaired last night. The conditions were unsafe so we prepped as much as we could before dark and resumed splicing as soon as possible this morning. We are sorry for the impact, but needed to consider the safety of our crews on this one. Ben Wiechman Director of IP Strategy and Engineering 320.247.3224 | ben.wiechman@arvig.com Arvig | 224 East Main Street | Melrose, MN 56352 | arvig.com On Tue, Jul 23, 2019 at 8:12 AM Darin Steffl <darin.steffl@mnwifi.com> wrote:
Current ETR is 7:30pm tonight so roughly 29 hours after the outage started. I've confirmed it's Arvig fiber, not zayo.
On Tue, Jul 23, 2019, 8:11 AM Jay Hanke <jayhanke@southfront.io> wrote:
The word is that the road the fiber is on has washed out west of Rochester.
On Mon, Jul 22, 2019, 3:33 PM Darin Steffl <darin.steffl@mnwifi.com> wrote:
It was 2:35pm to be exact. Hopefully it's not a Zayo line since they seem to take 18-24+ hours to fix their cuts.
On Mon, Jul 22, 2019 at 3:32 PM Jay Hanke <jayhanke@southfront.io> wrote:
Yes, that lines up with our timing/vendor as well.
On Mon, Jul 22, 2019 at 3:29 PM Darin Steffl <darin.steffl@mnwifi.com> wrote:
We lost an arvig circuit at 2:45 so it must be the same cut.
On Mon, Jul 22, 2019, 3:23 PM Jay Hanke <jayhanke@southfront.io>
wrote:
Our transport to Albert Lea is currently down.
-- Jay Hanke, President South Front Networks jayhanke@southfront.io Phone 612-204-0000
________________________________
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-- Jay Hanke, President South Front Networks jayhanke@southfront.io Phone 612-204-0000
-- Darin Steffl Minnesota WiFi www.mnwifi.com 507-634-WiFi <http://www.facebook.com/minnesotawifi> Like us on Facebook <http://www.facebook.com/minnesotawifi>
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Our service was restored around 10:36am today. I stopped by to take some pictures since I work close to the cut. The road definitely washed out. The fix is temporary with fiber laying in the ditch until they schedule a permanent fix. https://photos.app.goo.gl/1b551CBzbkEkvVXy7 On Tue, Jul 23, 2019, 8:36 AM Ben Wiechman <ben.wiechman@arvig.com> wrote:
It is Arvig fiber. The road was washed out in at least three locations, with no available culverts or other options to push the fiber across the road in order to get the fiber repaired last night. The conditions were unsafe so we prepped as much as we could before dark and resumed splicing as soon as possible this morning. We are sorry for the impact, but needed to consider the safety of our crews on this one.
Ben Wiechman
Director of IP Strategy and Engineering
320.247.3224 | ben.wiechman@arvig.com
Arvig | 224 East Main Street | Melrose, MN 56352 | arvig.com
On Tue, Jul 23, 2019 at 8:12 AM Darin Steffl <darin.steffl@mnwifi.com> wrote:
Current ETR is 7:30pm tonight so roughly 29 hours after the outage started. I've confirmed it's Arvig fiber, not zayo.
On Tue, Jul 23, 2019, 8:11 AM Jay Hanke <jayhanke@southfront.io> wrote:
The word is that the road the fiber is on has washed out west of Rochester.
On Mon, Jul 22, 2019, 3:33 PM Darin Steffl <darin.steffl@mnwifi.com> wrote:
It was 2:35pm to be exact. Hopefully it's not a Zayo line since they seem to take 18-24+ hours to fix their cuts.
On Mon, Jul 22, 2019 at 3:32 PM Jay Hanke <jayhanke@southfront.io> wrote:
Yes, that lines up with our timing/vendor as well.
On Mon, Jul 22, 2019 at 3:29 PM Darin Steffl <darin.steffl@mnwifi.com> wrote:
We lost an arvig circuit at 2:45 so it must be the same cut.
On Mon, Jul 22, 2019, 3:23 PM Jay Hanke <jayhanke@southfront.io>
wrote:
> > Our transport to Albert Lea is currently down. > > -- > Jay Hanke, President > South Front Networks > jayhanke@southfront.io > Phone 612-204-0000
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-- Jay Hanke, President South Front Networks jayhanke@southfront.io Phone 612-204-0000
-- Darin Steffl Minnesota WiFi www.mnwifi.com 507-634-WiFi <http://www.facebook.com/minnesotawifi> Like us on Facebook <http://www.facebook.com/minnesotawifi>
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[image: 12564.jpeg] This shows another location and the amount of dirt that was washed away. Splicing crews were completely hands off by around noon. Some services were restored earlier. Ben Wiechman Director of IP Strategy and Engineering 320.247.3224 | ben.wiechman@arvig.com Arvig | 224 East Main Street | Melrose, MN 56352 | arvig.com On Tue, Jul 23, 2019 at 12:43 PM Darin Steffl <darin.steffl@mnwifi.com> wrote:
Our service was restored around 10:36am today. I stopped by to take some pictures since I work close to the cut. The road definitely washed out. The fix is temporary with fiber laying in the ditch until they schedule a permanent fix.
https://photos.app.goo.gl/1b551CBzbkEkvVXy7
On Tue, Jul 23, 2019, 8:36 AM Ben Wiechman <ben.wiechman@arvig.com> wrote:
It is Arvig fiber. The road was washed out in at least three locations, with no available culverts or other options to push the fiber across the road in order to get the fiber repaired last night. The conditions were unsafe so we prepped as much as we could before dark and resumed splicing as soon as possible this morning. We are sorry for the impact, but needed to consider the safety of our crews on this one.
Ben Wiechman
Director of IP Strategy and Engineering
320.247.3224 | ben.wiechman@arvig.com
Arvig | 224 East Main Street | Melrose, MN 56352 | arvig.com
On Tue, Jul 23, 2019 at 8:12 AM Darin Steffl <darin.steffl@mnwifi.com> wrote:
Current ETR is 7:30pm tonight so roughly 29 hours after the outage started. I've confirmed it's Arvig fiber, not zayo.
On Tue, Jul 23, 2019, 8:11 AM Jay Hanke <jayhanke@southfront.io> wrote:
The word is that the road the fiber is on has washed out west of Rochester.
On Mon, Jul 22, 2019, 3:33 PM Darin Steffl <darin.steffl@mnwifi.com> wrote:
It was 2:35pm to be exact. Hopefully it's not a Zayo line since they seem to take 18-24+ hours to fix their cuts.
On Mon, Jul 22, 2019 at 3:32 PM Jay Hanke <jayhanke@southfront.io> wrote:
Yes, that lines up with our timing/vendor as well.
On Mon, Jul 22, 2019 at 3:29 PM Darin Steffl <darin.steffl@mnwifi.com> wrote: > > We lost an arvig circuit at 2:45 so it must be the same cut. > > On Mon, Jul 22, 2019, 3:23 PM Jay Hanke <jayhanke@southfront.io> wrote: >> >> Our transport to Albert Lea is currently down. >> >> -- >> Jay Hanke, President >> South Front Networks >> jayhanke@southfront.io >> Phone 612-204-0000 > > > ________________________________ > > To unsubscribe from the MICE-DISCUSS list, click the following link: > http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
-- Jay Hanke, President South Front Networks jayhanke@southfront.io Phone 612-204-0000
-- Darin Steffl Minnesota WiFi www.mnwifi.com 507-634-WiFi <http://www.facebook.com/minnesotawifi> Like us on Facebook <http://www.facebook.com/minnesotawifi>
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Much better picture Ben. I didn't feel like climbing down there ha. Hopefully the permanent fix involves boring on the other side of the road where it doesn't have a chance of washing out again. On Tue, Jul 23, 2019 at 2:03 PM Ben Wiechman <ben.wiechman@arvig.com> wrote:
[image: 12564.jpeg]
This shows another location and the amount of dirt that was washed away.
Splicing crews were completely hands off by around noon. Some services were restored earlier.
Ben Wiechman
Director of IP Strategy and Engineering
320.247.3224 | ben.wiechman@arvig.com
Arvig | 224 East Main Street | Melrose, MN 56352 | arvig.com
On Tue, Jul 23, 2019 at 12:43 PM Darin Steffl <darin.steffl@mnwifi.com> wrote:
Our service was restored around 10:36am today. I stopped by to take some pictures since I work close to the cut. The road definitely washed out. The fix is temporary with fiber laying in the ditch until they schedule a permanent fix.
https://photos.app.goo.gl/1b551CBzbkEkvVXy7
On Tue, Jul 23, 2019, 8:36 AM Ben Wiechman <ben.wiechman@arvig.com> wrote:
It is Arvig fiber. The road was washed out in at least three locations, with no available culverts or other options to push the fiber across the road in order to get the fiber repaired last night. The conditions were unsafe so we prepped as much as we could before dark and resumed splicing as soon as possible this morning. We are sorry for the impact, but needed to consider the safety of our crews on this one.
Ben Wiechman
Director of IP Strategy and Engineering
320.247.3224 | ben.wiechman@arvig.com
Arvig | 224 East Main Street | Melrose, MN 56352 | arvig.com
On Tue, Jul 23, 2019 at 8:12 AM Darin Steffl <darin.steffl@mnwifi.com> wrote:
Current ETR is 7:30pm tonight so roughly 29 hours after the outage started. I've confirmed it's Arvig fiber, not zayo.
On Tue, Jul 23, 2019, 8:11 AM Jay Hanke <jayhanke@southfront.io> wrote:
The word is that the road the fiber is on has washed out west of Rochester.
On Mon, Jul 22, 2019, 3:33 PM Darin Steffl <darin.steffl@mnwifi.com> wrote:
It was 2:35pm to be exact. Hopefully it's not a Zayo line since they seem to take 18-24+ hours to fix their cuts.
On Mon, Jul 22, 2019 at 3:32 PM Jay Hanke <jayhanke@southfront.io> wrote:
> Yes, that lines up with our timing/vendor as well. > > On Mon, Jul 22, 2019 at 3:29 PM Darin Steffl < > darin.steffl@mnwifi.com> wrote: > > > > We lost an arvig circuit at 2:45 so it must be the same cut. > > > > On Mon, Jul 22, 2019, 3:23 PM Jay Hanke <jayhanke@southfront.io> > wrote: > >> > >> Our transport to Albert Lea is currently down. > >> > >> -- > >> Jay Hanke, President > >> South Front Networks > >> jayhanke@southfront.io > >> Phone 612-204-0000 > > > > > > ________________________________ > > > > To unsubscribe from the MICE-DISCUSS list, click the following > link: > > http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 > > > > -- > Jay Hanke, President > South Front Networks > jayhanke@southfront.io > Phone 612-204-0000 >
-- Darin Steffl Minnesota WiFi www.mnwifi.com 507-634-WiFi <http://www.facebook.com/minnesotawifi> Like us on Facebook <http://www.facebook.com/minnesotawifi>
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I will be sure to ask about that, but it is likely that it is already under evaluation. Ben Wiechman Director of IP Strategy and Engineering 320.247.3224 | ben.wiechman@arvig.com Arvig | 224 East Main Street | Melrose, MN 56352 | arvig.com On Tue, Jul 23, 2019 at 2:06 PM Darin Steffl <darin.steffl@mnwifi.com> wrote:
Much better picture Ben. I didn't feel like climbing down there ha.
Hopefully the permanent fix involves boring on the other side of the road where it doesn't have a chance of washing out again.
On Tue, Jul 23, 2019 at 2:03 PM Ben Wiechman <ben.wiechman@arvig.com> wrote:
[image: 12564.jpeg]
This shows another location and the amount of dirt that was washed away.
Splicing crews were completely hands off by around noon. Some services were restored earlier.
Ben Wiechman
Director of IP Strategy and Engineering
320.247.3224 | ben.wiechman@arvig.com
Arvig | 224 East Main Street | Melrose, MN 56352 | arvig.com
On Tue, Jul 23, 2019 at 12:43 PM Darin Steffl <darin.steffl@mnwifi.com> wrote:
Our service was restored around 10:36am today. I stopped by to take some pictures since I work close to the cut. The road definitely washed out. The fix is temporary with fiber laying in the ditch until they schedule a permanent fix.
https://photos.app.goo.gl/1b551CBzbkEkvVXy7
On Tue, Jul 23, 2019, 8:36 AM Ben Wiechman <ben.wiechman@arvig.com> wrote:
It is Arvig fiber. The road was washed out in at least three locations, with no available culverts or other options to push the fiber across the road in order to get the fiber repaired last night. The conditions were unsafe so we prepped as much as we could before dark and resumed splicing as soon as possible this morning. We are sorry for the impact, but needed to consider the safety of our crews on this one.
Ben Wiechman
Director of IP Strategy and Engineering
320.247.3224 | ben.wiechman@arvig.com
Arvig | 224 East Main Street | Melrose, MN 56352 | arvig.com
On Tue, Jul 23, 2019 at 8:12 AM Darin Steffl <darin.steffl@mnwifi.com> wrote:
Current ETR is 7:30pm tonight so roughly 29 hours after the outage started. I've confirmed it's Arvig fiber, not zayo.
On Tue, Jul 23, 2019, 8:11 AM Jay Hanke <jayhanke@southfront.io> wrote:
The word is that the road the fiber is on has washed out west of Rochester.
On Mon, Jul 22, 2019, 3:33 PM Darin Steffl <darin.steffl@mnwifi.com> wrote:
> It was 2:35pm to be exact. Hopefully it's not a Zayo line since they > seem to take 18-24+ hours to fix their cuts. > > On Mon, Jul 22, 2019 at 3:32 PM Jay Hanke <jayhanke@southfront.io> > wrote: > >> Yes, that lines up with our timing/vendor as well. >> >> On Mon, Jul 22, 2019 at 3:29 PM Darin Steffl < >> darin.steffl@mnwifi.com> wrote: >> > >> > We lost an arvig circuit at 2:45 so it must be the same cut. >> > >> > On Mon, Jul 22, 2019, 3:23 PM Jay Hanke <jayhanke@southfront.io> >> wrote: >> >> >> >> Our transport to Albert Lea is currently down. >> >> >> >> -- >> >> Jay Hanke, President >> >> South Front Networks >> >> jayhanke@southfront.io >> >> Phone 612-204-0000 >> > >> > >> > ________________________________ >> > >> > To unsubscribe from the MICE-DISCUSS list, click the following >> link: >> > http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 >> >> >> >> -- >> Jay Hanke, President >> South Front Networks >> jayhanke@southfront.io >> Phone 612-204-0000 >> > > > -- > Darin Steffl > Minnesota WiFi > www.mnwifi.com > 507-634-WiFi > <http://www.facebook.com/minnesotawifi> Like us on Facebook > <http://www.facebook.com/minnesotawifi> > > ------------------------------ > > To unsubscribe from the MICE-DISCUSS list, click the following link: > http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 >
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I'm sure the plant guys already plan on that too. This area has received over 20" of rain in the last month so we're very saturated here which contributed to the washout. On Tue, Jul 23, 2019 at 2:09 PM Ben Wiechman <ben.wiechman@arvig.com> wrote:
I will be sure to ask about that, but it is likely that it is already under evaluation.
Ben Wiechman
Director of IP Strategy and Engineering
320.247.3224 | ben.wiechman@arvig.com
Arvig | 224 East Main Street | Melrose, MN 56352 | arvig.com
On Tue, Jul 23, 2019 at 2:06 PM Darin Steffl <darin.steffl@mnwifi.com> wrote:
Much better picture Ben. I didn't feel like climbing down there ha.
Hopefully the permanent fix involves boring on the other side of the road where it doesn't have a chance of washing out again.
On Tue, Jul 23, 2019 at 2:03 PM Ben Wiechman <ben.wiechman@arvig.com> wrote:
[image: 12564.jpeg]
This shows another location and the amount of dirt that was washed away.
Splicing crews were completely hands off by around noon. Some services were restored earlier.
Ben Wiechman
Director of IP Strategy and Engineering
320.247.3224 | ben.wiechman@arvig.com
Arvig | 224 East Main Street | Melrose, MN 56352 | arvig.com
On Tue, Jul 23, 2019 at 12:43 PM Darin Steffl <darin.steffl@mnwifi.com> wrote:
Our service was restored around 10:36am today. I stopped by to take some pictures since I work close to the cut. The road definitely washed out. The fix is temporary with fiber laying in the ditch until they schedule a permanent fix.
https://photos.app.goo.gl/1b551CBzbkEkvVXy7
On Tue, Jul 23, 2019, 8:36 AM Ben Wiechman <ben.wiechman@arvig.com> wrote:
It is Arvig fiber. The road was washed out in at least three locations, with no available culverts or other options to push the fiber across the road in order to get the fiber repaired last night. The conditions were unsafe so we prepped as much as we could before dark and resumed splicing as soon as possible this morning. We are sorry for the impact, but needed to consider the safety of our crews on this one.
Ben Wiechman
Director of IP Strategy and Engineering
320.247.3224 | ben.wiechman@arvig.com
Arvig | 224 East Main Street | Melrose, MN 56352 | arvig.com
On Tue, Jul 23, 2019 at 8:12 AM Darin Steffl <darin.steffl@mnwifi.com> wrote:
Current ETR is 7:30pm tonight so roughly 29 hours after the outage started. I've confirmed it's Arvig fiber, not zayo.
On Tue, Jul 23, 2019, 8:11 AM Jay Hanke <jayhanke@southfront.io> wrote:
> The word is that the road the fiber is on has washed out west of > Rochester. > > On Mon, Jul 22, 2019, 3:33 PM Darin Steffl <darin.steffl@mnwifi.com> > wrote: > >> It was 2:35pm to be exact. Hopefully it's not a Zayo line since >> they seem to take 18-24+ hours to fix their cuts. >> >> On Mon, Jul 22, 2019 at 3:32 PM Jay Hanke <jayhanke@southfront.io> >> wrote: >> >>> Yes, that lines up with our timing/vendor as well. >>> >>> On Mon, Jul 22, 2019 at 3:29 PM Darin Steffl < >>> darin.steffl@mnwifi.com> wrote: >>> > >>> > We lost an arvig circuit at 2:45 so it must be the same cut. >>> > >>> > On Mon, Jul 22, 2019, 3:23 PM Jay Hanke <jayhanke@southfront.io> >>> wrote: >>> >> >>> >> Our transport to Albert Lea is currently down. >>> >> >>> >> -- >>> >> Jay Hanke, President >>> >> South Front Networks >>> >> jayhanke@southfront.io >>> >> Phone 612-204-0000 >>> > >>> > >>> > ________________________________ >>> > >>> > To unsubscribe from the MICE-DISCUSS list, click the following >>> link: >>> > http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 >>> >>> >>> >>> -- >>> Jay Hanke, President >>> South Front Networks >>> jayhanke@southfront.io >>> Phone 612-204-0000 >>> >> >> >> -- >> Darin Steffl >> Minnesota WiFi >> www.mnwifi.com >> 507-634-WiFi >> <http://www.facebook.com/minnesotawifi> Like us on Facebook >> <http://www.facebook.com/minnesotawifi> >> >> ------------------------------ >> >> To unsubscribe from the MICE-DISCUSS list, click the following link: >> http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 >> > > ------------------------------ > > To unsubscribe from the MICE-DISCUSS list, click the following link: > http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1 >
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-- Darin Steffl Minnesota WiFi www.mnwifi.com 507-634-WiFi <http://www.facebook.com/minnesotawifi> Like us on Facebook <http://www.facebook.com/minnesotawifi>
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-- Darin Steffl Minnesota WiFi www.mnwifi.com 507-634-WiFi <http://www.facebook.com/minnesotawifi> Like us on Facebook <http://www.facebook.com/minnesotawifi>
participants (3)
-
Ben Wiechman -
Darin Steffl -
Jay Hanke