Ben Wiechman
Director of IP Strategy and Engineering
320.247.3224 | ben.wiechman@arvig.com
Arvig | 224 East Main Street | Melrose, MN 56352 | arvig.com
Our service was restored around 10:36am today. I stopped by to take some pictures since I work close to the cut. The road definitely washed out. The fix is temporary with fiber laying in the ditch until they schedule a permanent fix.On Tue, Jul 23, 2019, 8:36 AM Ben Wiechman <ben.wiechman@arvig.com> wrote:It is Arvig fiber. The road was washed out in at least three locations, with no available culverts or other options to push the fiber across the road in order to get the fiber repaired last night. The conditions were unsafe so we prepped as much as we could before dark and resumed splicing as soon as possible this morning. We are sorry for the impact, but needed to consider the safety of our crews on this one.Ben Wiechman
Director of IP Strategy and Engineering
320.247.3224 | ben.wiechman@arvig.com
Arvig | 224 East Main Street | Melrose, MN 56352 | arvig.com
On Tue, Jul 23, 2019 at 8:12 AM Darin Steffl <darin.steffl@mnwifi.com> wrote:Current ETR is 7:30pm tonight so roughly 29 hours after the outage started. I've confirmed it's Arvig fiber, not zayo.On Tue, Jul 23, 2019, 8:11 AM Jay Hanke <jayhanke@southfront.io> wrote:The word is that the road the fiber is on has washed out west of Rochester.On Mon, Jul 22, 2019, 3:33 PM Darin Steffl <darin.steffl@mnwifi.com> wrote:It was 2:35pm to be exact. Hopefully it's not a Zayo line since they seem to take 18-24+ hours to fix their cuts.On Mon, Jul 22, 2019 at 3:32 PM Jay Hanke <jayhanke@southfront.io> wrote:Yes, that lines up with our timing/vendor as well.
On Mon, Jul 22, 2019 at 3:29 PM Darin Steffl <darin.steffl@mnwifi.com> wrote:
>
> We lost an arvig circuit at 2:45 so it must be the same cut.
>
> On Mon, Jul 22, 2019, 3:23 PM Jay Hanke <jayhanke@southfront.io> wrote:
>>
>> Our transport to Albert Lea is currently down.
>>
>> --
>> Jay Hanke, President
>> South Front Networks
>> jayhanke@southfront.io
>> Phone 612-204-0000
>
>
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Jay Hanke, President
South Front Networks
jayhanke@southfront.io
Phone 612-204-0000
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