Their response time is terrible. 5 hours for a tech to just OTDR a fiber??? Justin Justin ________________________________ From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET> on behalf of AnthonyAnderberg@nuvera.net <AnthonyAnderberg@NUVERA.NET> Sent: Thursday, June 4, 2020 7:55:06 PM To: MICE-DISCUSS@LISTS.IPHOUSE.NET <MICE-DISCUSS@LISTS.IPHOUSE.NET> Subject: Re: [MICE-DISCUSS] Zayo Fiber Cut WARNING!! This message originated from an External Source. Please use proper judgment and caution when opening attachments, clicking links, or responding to this email. At 7:30 we got an update that a tech was OTDRing the fiber. Sent from my iPhone On Jun 4, 2020, at 7:45 PM, James Urwiller <james.urwiller@turnkey-telecom.com> wrote: any updates on this? i havent opened a ticket yet On Thu, Jun 4, 2020 at 15:20 AnthonyAnderberg@nuvera.net<mailto:AnthonyAnderberg@nuvera.net> <AnthonyAnderberg@nuvera.net<mailto:AnthonyAnderberg@nuvera.net>> wrote: Looks like there is a fiber cut on the Zayo (formerly Neutral Path) fiber path to 511 from the Western twin cities. I jump on near Cologne so the cut must be East of there. [signature_252921654] ________________________________ To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1