Re: Anyone else see their Zayo-based link to MICE go down?
We show on graphing that Zayo is down hard to Omaha from Windom at 8:10am. Put a ticket in with Zayo and offered to OTDR from Windom south towards Omaha. Jeff Dahna Windomnet
That's very generous of you, Jeff. I've had no response from Zayo on the ticket I've submitted. Frank -----Original Message----- From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET> On Behalf Of Jeff Dahna Sent: Wednesday, September 25, 2019 9:16 AM To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Anyone else see their Zayo-based link to MICE go down? We show on graphing that Zayo is down hard to Omaha from Windom at 8:10am. Put a ticket in with Zayo and offered to OTDR from Windom south towards Omaha. Jeff Dahna Windomnet
Just received acknowledgement of the ticket at 10:56 am. Frank -----Original Message----- From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET> On Behalf Of Frank Bulk Sent: Wednesday, September 25, 2019 9:55 AM To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Anyone else see their Zayo-based link to MICE go down? That's very generous of you, Jeff. I've had no response from Zayo on the ticket I've submitted. Frank -----Original Message----- From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET> On Behalf Of Jeff Dahna Sent: Wednesday, September 25, 2019 9:16 AM To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Anyone else see their Zayo-based link to MICE go down? We show on graphing that Zayo is down hard to Omaha from Windom at 8:10am. Put a ticket in with Zayo and offered to OTDR from Windom south towards Omaha. Jeff Dahna Windomnet
Why do they take so long to look at the ticket? Can't you open the ticket then immediately call them and get it escalated right away? On Wed, Sep 25, 2019, 11:11 AM Frank Bulk <fbulk@mypremieronline.com> wrote:
Just received acknowledgement of the ticket at 10:56 am.
Frank
-----Original Message----- From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET> On Behalf Of Frank Bulk Sent: Wednesday, September 25, 2019 9:55 AM To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Anyone else see their Zayo-based link to MICE go down?
That's very generous of you, Jeff.
I've had no response from Zayo on the ticket I've submitted.
Frank
-----Original Message----- From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET> On Behalf Of Jeff Dahna Sent: Wednesday, September 25, 2019 9:16 AM To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Anyone else see their Zayo-based link to MICE go down?
We show on graphing that Zayo is down hard to Omaha from Windom at 8:10am. Put a ticket in with Zayo and offered to OTDR from Windom south towards Omaha.
Jeff Dahna Windomnet
participants (3)
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Darin Steffl -
Frank Bulk -
Jeff Dahna