Re: Anyone else see their Zayo-based link to MICE go down?
latest Zayo update Wed 9/25/2019 4:16 PM Current update Crews have located the damage and are waiting on 811 to perform emergency locates, Estimating 60 minutes. Once the locates are done crews will be digging up 100 ft on each side of of the fiber. The reason for the extra digging is the cable is near a high pressure gas main and crews must be extra careful. ETR is 6 hours. We apologize for any inconveniences and delays along the way and will continue to work towards resolution and provide updates as they are available. Regards Joshua Johnson NCC Technician (Fiber & Facilities) | Zayo Group
7:41 pm Current update, Crews have both sides dug up and are splicing the fiber back up 6:41 pm Current update, Zayo has dug up one side of the 288ct and have it in the trailer with the splice team, Constitution teams are starting on the other side. We apologize for any inconveniences and delays along the way and will continue to work towards resolution and provide updates as they are available. Frank -----Original Message----- From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET> On Behalf Of Jeff Dahna Sent: Wednesday, September 25, 2019 4:51 PM To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Anyone else see their Zayo-based link to MICE go down? latest Zayo update Wed 9/25/2019 4:16 PM Current update Crews have located the damage and are waiting on 811 to perform emergency locates, Estimating 60 minutes. Once the locates are done crews will be digging up 100 ft on each side of of the fiber. The reason for the extra digging is the cable is near a high pressure gas main and crews must be extra careful. ETR is 6 hours. We apologize for any inconveniences and delays along the way and will continue to work towards resolution and provide updates as they are available. Regards Joshua Johnson NCC Technician (Fiber & Facilities) | Zayo Group
I see MICE links are coming back up, and we got this from Zayo a bit ago along with a direct note from their NOC stating that they still had the South splice case open and so weren't hands-off yet. 11:30PM: "Technicians are splicing fibers and have already spliced a total of 36 fibers. We should start seeing restoration of services soon. Thank you so much for your patience with us during this event." -----Original Message----- From: MICE Discuss [mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET] On Behalf Of Frank Bulk Sent: Wednesday, September 25, 2019 8:49 PM To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Anyone else see their Zayo-based link to MICE go down? 7:41 pm Current update, Crews have both sides dug up and are splicing the fiber back up 6:41 pm Current update, Zayo has dug up one side of the 288ct and have it in the trailer with the splice team, Constitution teams are starting on the other side. We apologize for any inconveniences and delays along the way and will continue to work towards resolution and provide updates as they are available. Frank -----Original Message----- From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET> On Behalf Of Jeff Dahna Sent: Wednesday, September 25, 2019 4:51 PM To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Anyone else see their Zayo-based link to MICE go down? latest Zayo update Wed 9/25/2019 4:16 PM Current update Crews have located the damage and are waiting on 811 to perform emergency locates, Estimating 60 minutes. Once the locates are done crews will be digging up 100 ft on each side of of the fiber. The reason for the extra digging is the cable is near a high pressure gas main and crews must be extra careful. ETR is 6 hours. We apologize for any inconveniences and delays along the way and will continue to work towards resolution and provide updates as they are available. Regards Joshua Johnson NCC Technician (Fiber & Facilities) | Zayo Group
Dang, I missed it by 4 hours. Instead of 12, it was 16... -----Original Message----- From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET> On Behalf Of AnthonyAnderberg@NUVERA.NET Sent: Thursday, September 26, 2019 12:14 AM To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Anyone else see their Zayo-based link to MICE go down? I see MICE links are coming back up, and we got this from Zayo a bit ago along with a direct note from their NOC stating that they still had the South splice case open and so weren't hands-off yet. 11:30PM: "Technicians are splicing fibers and have already spliced a total of 36 fibers. We should start seeing restoration of services soon. Thank you so much for your patience with us during this event." -----Original Message----- From: MICE Discuss [mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET] On Behalf Of Frank Bulk Sent: Wednesday, September 25, 2019 8:49 PM To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Anyone else see their Zayo-based link to MICE go down? 7:41 pm Current update, Crews have both sides dug up and are splicing the fiber back up 6:41 pm Current update, Zayo has dug up one side of the 288ct and have it in the trailer with the splice team, Constitution teams are starting on the other side. We apologize for any inconveniences and delays along the way and will continue to work towards resolution and provide updates as they are available. Frank -----Original Message----- From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET> On Behalf Of Jeff Dahna Sent: Wednesday, September 25, 2019 4:51 PM To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Anyone else see their Zayo-based link to MICE go down? latest Zayo update Wed 9/25/2019 4:16 PM Current update Crews have located the damage and are waiting on 811 to perform emergency locates, Estimating 60 minutes. Once the locates are done crews will be digging up 100 ft on each side of of the fiber. The reason for the extra digging is the cable is near a high pressure gas main and crews must be extra careful. ETR is 6 hours. We apologize for any inconveniences and delays along the way and will continue to work towards resolution and provide updates as they are available. Regards Joshua Johnson NCC Technician (Fiber & Facilities) | Zayo Group
12:41 am Current Update: The crews have completed splicing all fibers and we are checking for Service Restoration now. 2:20 am Current Update: We are showing all services restored. If you are seeing any circuits down please contact the NOC at 866-236-2824 option 1 option 5 4:25 am Reason for Outage Summary: A fiber cut was reported in Bigelow MN. Zayo crews were dispatched out to 16 miles out of Bigelow and repaired the damaged fiber which was caused by an underground break. All Repairs were completed at 2:18 AM Frank -----Original Message----- From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET> On Behalf Of AnthonyAnderberg@nuvera.net Sent: Thursday, September 26, 2019 12:14 AM To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Anyone else see their Zayo-based link to MICE go down? I see MICE links are coming back up, and we got this from Zayo a bit ago along with a direct note from their NOC stating that they still had the South splice case open and so weren't hands-off yet. 11:30PM: "Technicians are splicing fibers and have already spliced a total of 36 fibers. We should start seeing restoration of services soon. Thank you so much for your patience with us during this event." -----Original Message----- From: MICE Discuss [mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET] On Behalf Of Frank Bulk Sent: Wednesday, September 25, 2019 8:49 PM To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Anyone else see their Zayo-based link to MICE go down? 7:41 pm Current update, Crews have both sides dug up and are splicing the fiber back up 6:41 pm Current update, Zayo has dug up one side of the 288ct and have it in the trailer with the splice team, Constitution teams are starting on the other side. We apologize for any inconveniences and delays along the way and will continue to work towards resolution and provide updates as they are available. Frank -----Original Message----- From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET> On Behalf Of Jeff Dahna Sent: Wednesday, September 25, 2019 4:51 PM To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Anyone else see their Zayo-based link to MICE go down? latest Zayo update Wed 9/25/2019 4:16 PM Current update Crews have located the damage and are waiting on 811 to perform emergency locates, Estimating 60 minutes. Once the locates are done crews will be digging up 100 ft on each side of of the fiber. The reason for the extra digging is the cable is near a high pressure gas main and crews must be extra careful. ETR is 6 hours. We apologize for any inconveniences and delays along the way and will continue to work towards resolution and provide updates as they are available. Regards Joshua Johnson NCC Technician (Fiber & Facilities) | Zayo Group
9:10 pm Current Update: Crews have the Fiber on the north side all spliced back up adn are now heading to the South side to start getting things prepped. We still have no ETR at this time but we will continue to keep you updated. -----Original Message----- From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET> On Behalf Of Frank Bulk Sent: Wednesday, September 25, 2019 8:49 PM To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Anyone else see their Zayo-based link to MICE go down? 7:41 pm Current update, Crews have both sides dug up and are splicing the fiber back up 6:41 pm Current update, Zayo has dug up one side of the 288ct and have it in the trailer with the splice team, Constitution teams are starting on the other side. We apologize for any inconveniences and delays along the way and will continue to work towards resolution and provide updates as they are available. Frank -----Original Message----- From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET> On Behalf Of Jeff Dahna Sent: Wednesday, September 25, 2019 4:51 PM To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Anyone else see their Zayo-based link to MICE go down? latest Zayo update Wed 9/25/2019 4:16 PM Current update Crews have located the damage and are waiting on 811 to perform emergency locates, Estimating 60 minutes. Once the locates are done crews will be digging up 100 ft on each side of of the fiber. The reason for the extra digging is the cable is near a high pressure gas main and crews must be extra careful. ETR is 6 hours. We apologize for any inconveniences and delays along the way and will continue to work towards resolution and provide updates as they are available. Regards Joshua Johnson NCC Technician (Fiber & Facilities) | Zayo Group
participants (4)
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AnthonyAnderberg＠nuvera.net -
Dean Bahls -
Frank Bulk -
Jeff Dahna