I have been told they cannot reach a cyan shelf in belle plaine. they also asked me how to gain access to the location and provide a local contact. I tried explaining that it is their hut, not mine and I don't have access...because its not my hut. James Urwiller Network Architect Stealth Broadband james.urwiller@stealthbroadband.com -----Original Message----- From: James Urwiller <james.urwiller@turnkey-telecom.com> Sent: Friday, August 30, 2019 02:16 To: 'MICE-DISCUSS@LISTS.IPHOUSE.NET' <MICE-DISCUSS@LISTS.IPHOUSE.NET> Subject: RE: zayo again? My initial down was at 00:14 CST, and came back 01:04 CST. Then back down again 01:20 CST, and then back around 01:43CST. Seems to be stable at the moment. Anyone else experience this? James Urwiller Network Architect Stealth Broadband james.urwiller@stealthbroadband.com -----Original Message----- From: James Urwiller <james.urwiller@turnkey-telecom.com> Sent: Friday, August 30, 2019 01:37 To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: zayo again? been seeing BGP seesion bounces sine around midnight. anyone else zayo2belleplaine??? Sent from my iPhone 7

Yes that is what I am learning - we were not notified of the maintenance and no one at zayo can find the maintenance ticket either.. we are back up and running for now. James Urwiller Network Architect Stealth Broadband james.urwiller@stealthbroadband.com -----Original Message----- From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET> On Behalf Of Lubitz, Jake (MNIT) Sent: Friday, August 30, 2019 08:46 To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] zayo again? For what's it worth, it sounds like Zayo had a maintenance event for a fiber relocate project at TH 13 and County 21 in Prior Lake last night starting at 12:01AM. We had some network appliances in Prior Lake go down at 12:01AM and come back up at 1:50AM. I'm not sure if it's related this issue but the timestamps match what you're seeing. Many thanks. Jake -----Original Message----- From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET> On Behalf Of James Urwiller Sent: Friday, August 30, 2019 5:01 AM To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] zayo again? This message may be from an external email source. Do not select links or open attachments unless verified. Report all suspicious emails to Minnesota IT Services Security Operations Center. I have been told they cannot reach a cyan shelf in belle plaine. they also asked me how to gain access to the location and provide a local contact. I tried explaining that it is their hut, not mine and I don't have access...because its not my hut. James Urwiller Network Architect Stealth Broadband james.urwiller@stealthbroadband.com -----Original Message----- From: James Urwiller <james.urwiller@turnkey-telecom.com> Sent: Friday, August 30, 2019 02:16 To: 'MICE-DISCUSS@LISTS.IPHOUSE.NET' <MICE-DISCUSS@LISTS.IPHOUSE.NET> Subject: RE: zayo again? My initial down was at 00:14 CST, and came back 01:04 CST. Then back down again 01:20 CST, and then back around 01:43CST. Seems to be stable at the moment. Anyone else experience this? James Urwiller Network Architect Stealth Broadband james.urwiller@stealthbroadband.com -----Original Message----- From: James Urwiller <james.urwiller@turnkey-telecom.com> Sent: Friday, August 30, 2019 01:37 To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: zayo again? been seeing BGP seesion bounces sine around midnight. anyone else zayo2belleplaine??? Sent from my iPhone 7

Sorry for the delayed response to this thread. I did get the maintenance ... see attached. Frank -----Original Message----- From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET> On Behalf Of Mike Johnston Sent: Friday, August 30, 2019 10:03 AM To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] zayo again? On 2019-08-30 05:00, James Urwiller wrote:

they also asked me how to gain access to the location and provide a local contact. I tried explaining that it is their hut, not mine and I don't have access...because its not my hut.

Classic. That, unfortunately, sounds normal for Zayo.