24/7 tech support is included in both options. The same day/next day refers to hardware replacement. I'd recommend the next day option, does everyone concur? Next Day SVC-ND-EX4500 Juniper Care NextDay Support for EX4500 EX4500 $1,379 SVC-ND-EX4200-24T Juniper Care NextDay Support for EX 4200-24T EX4200 $236 ------------------------------------------------- $1615 total Same Day SVC-SD-EX4500 Juniper Care SameDay Support for EX4500 EX4500 $2,896 SVC-SD-EX4200-24T Juniper Care SameDay Support for EX 4200-24T EX4200 $495 ------------------------------------------------- $3391 total ######################################################################## To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
Is that next day on ANY day, or next BUSINESS day? Reid On Tue, Jul 31, 2012 at 10:16 AM, Jay Hanke <jayhanke@mankatonetworks.net>wrote:
24/7 tech support is included in both options. The same day/next day refers to hardware replacement. I'd recommend the next day option, does everyone concur?
Next Day SVC-ND-EX4500 Juniper Care NextDay Support for EX4500 EX4500 $1,379 SVC-ND-EX4200-24T Juniper Care NextDay Support for EX 4200-24T EX4200 $236 ------------------------------------------------- $1615 total
Same Day SVC-SD-EX4500 Juniper Care SameDay Support for EX4500 EX4500 $2,896 SVC-SD-EX4200-24T Juniper Care SameDay Support for EX 4200-24T EX4200 $495 ------------------------------------------------- $3391 total
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On Tue, Jul 31, 2012 at 10:28:01AM -0400, Reid Fishler wrote:
Is that next day on ANY day, or next BUSINESS day?
I assumed next business day. -- Mike Horwath ipHouse - Welcome home! drechsau@iphouse.net The universe is an island, surrounded by whatever it is that surrounds universes. - Berkeley Fortune ######################################################################## To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
So we COULD be down for 4-5 days on Xmas, Thanksgiving, etc... Reid On Tue, Jul 31, 2012 at 11:07 AM, Mike Horwath <drechsau@iphouse.net> wrote:
On Tue, Jul 31, 2012 at 10:28:01AM -0400, Reid Fishler wrote:
Is that next day on ANY day, or next BUSINESS day?
I assumed next business day.
-- Mike Horwath ipHouse - Welcome home! drechsau@iphouse.net The universe is an island, surrounded by whatever it is that surrounds universes. - Berkeley Fortune
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On Tue, Jul 31, 2012 at 11:10:30AM -0400, Reid Fishler wrote:
So we COULD be down for 4-5 days on Xmas, Thanksgiving, etc...
Or someone, again, ponies up another $1650. The more I see the $ show up the more I think we need to get these fees instated, and quickly. -- Mike Horwath ipHouse - Welcome home! drechsau@iphouse.net The universe is an island, surrounded by whatever it is that surrounds universes. - Berkeley Fortune ######################################################################## To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
On Tue, Jul 31, 2012 at 10:16 AM, Mike Horwath <drechsau@iphouse.net> wrote:
On Tue, Jul 31, 2012 at 11:10:30AM -0400, Reid Fishler wrote:
So we COULD be down for 4-5 days on Xmas, Thanksgiving, etc...
Or someone, again, ponies up another $1650.
We have pledges of $8100 for the switch fund, the any remaining balance will go into the general fund (IP addresses, Insurance, etc). Jay ######################################################################## To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
On Tue, Jul 31, 2012 at 10:28:50AM -0500, Jay Hanke wrote:
On Tue, Jul 31, 2012 at 10:16 AM, Mike Horwath <drechsau@iphouse.net> wrote:
On Tue, Jul 31, 2012 at 11:10:30AM -0400, Reid Fishler wrote:
So we COULD be down for 4-5 days on Xmas, Thanksgiving, etc...
Or someone, again, ponies up another $1650.
We have pledges of $8100 for the switch fund, the any remaining balance will go into the general fund (IP addresses, Insurance, etc).
Are you saying we have enough money now for doing same day service? -- Mike Horwath ipHouse - Welcome home! drechsau@iphouse.net The universe is an island, surrounded by whatever it is that surrounds universes. - Berkeley Fortune ######################################################################## To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
We have pledges of $8100 for the switch fund, the any remaining balance will go into the general fund (IP addresses, Insurance, etc).
Are you saying we have enough money now for doing same day service?
Yes but then we will be short of money for IP addresses/Insurance/legal or whatever else. It would really be nice to have a little reserve... Jay ######################################################################## To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
I would rather see us spare than pay for same-day. I realize we don't have enough money to do that now, but for the annual difference, we can get there fairly quickly. Owen On Jul 31, 2012, at 08:47 , Jay Hanke wrote:
We have pledges of $8100 for the switch fund, the any remaining balance will go into the general fund (IP addresses, Insurance, etc).
Are you saying we have enough money now for doing same day service?
Yes but then we will be short of money for IP addresses/Insurance/legal or whatever else.
It would really be nice to have a little reserve...
Jay
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Exactly. Spares are faster than pretty much all same day I have saw anyway. Mike Bushard, Jr | Network Engineer IV | Arvig | 320.256.7471 Office | 320.256.0178 Direct | 320.429.0837 Mobile ** NEW NUMBER ** | 320-256-7555 Fax *** Please update your address book with my new work email: mike.bushard@arvig.com *** -----Original Message----- From: MICE Discuss [mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET] On Behalf Of Owen DeLong Sent: Tuesday, July 31, 2012 11:25 AM To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Switch Support options I would rather see us spare than pay for same-day. I realize we don't have enough money to do that now, but for the annual difference, we can get there fairly quickly. Owen On Jul 31, 2012, at 08:47 , Jay Hanke wrote:
We have pledges of $8100 for the switch fund, the any remaining balance will go into the general fund (IP addresses, Insurance, etc).
Are you saying we have enough money now for doing same day service?
Yes but then we will be short of money for IP addresses/Insurance/legal or whatever else.
It would really be nice to have a little reserve...
Jay
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On Tue, Jul 31, 2012 at 01:22:14PM -0500, Mike Bushard, Jr wrote:
Exactly. Spares are faster than pretty much all same day I have saw anyway.
And with this HW, you could actually make them hot and have MC-LAG groups for additional port-fees for those that want that level of connectivity. Then just keep in mind that we need enough ports free for an emergancy cut. -- Doug McIntyre <merlyn@iphouse.net> -- ipHouse/Goldengate/Bitstream/ProNS -- Network Engineer/Provisioning/Jack of all Trades ######################################################################## To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
I'd say that at this early stage in MICE's life we're better off keeping our re-occurring expenses as low as we can, but it could be worth some discussion about member's expectations. Anthony Anderberg Sr. Systems Analyst 320-234-5239 anthonyanderberg@nu-telecom.net ######################################################################## To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
On Tue, Jul 31, 2012 at 03:55:28PM +0000, Anthony Anderberg wrote:
I'd say that at this early stage in MICE's life we're better off keeping our re-occurring expenses as low as we can, but it could be worth some discussion about member's expectations.
And fees. Call me Mr. Pay For Things if you want, I won't mind. Jay - let's you and I hash out some stuff and send off our stuff to Reid and have another discussion, and give to members before the UG and have an open discussion there. -- Mike Horwath ipHouse - Welcome home! drechsau@iphouse.net The universe is an island, surrounded by whatever it is that surrounds universes. - Berkeley Fortune ######################################################################## To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
On Tue, Jul 31, 2012 at 10:10 AM, Reid Fishler <rfishler@he.net> wrote:
So we COULD be down for 4-5 days on Xmas, Thanksgiving, etc...
Next Day This annual contract provides customers with 24X7 technical support, software release, and online support, Junos Space Service Now and next business day parts DELIVERY. ND support is subject to availability and needs advanced approval. Please provide detailed configuration and site locations to confirm availability of Service. Same Day This annual contract provides customers with 24X7 4-hr parts delivery and technician to replace part, 24X7 technical support, software updates and upgrades, and access to Customer Support Center Web services. SDCE support is subject to availability and needs advanced approval. Please provide detailed configuration and site locations to confirm availability of Service. I think we're better off saving our cash and sparing as soon as we have enough saved up. ######################################################################## To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
Agreed *Shaun Carlson *Senior Network Engineer | Arvig ph: (218) 346-8673 | contact: protocol.by/scarlson em: shaun.carlson@arvig.com On Tue, Jul 31, 2012 at 10:25 AM, Jay Hanke <jayhanke@mankatonetworks.net>wrote:
provides
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On Tue, Jul 31, 2012 at 09:16:10AM -0500, Jay Hanke wrote:
24/7 tech support is included in both options. The same day/next day refers to hardware replacement. I'd recommend the next day option, does everyone concur?
Next Day SVC-ND-EX4500 Juniper Care NextDay Support for EX4500 EX4500 $1,379 SVC-ND-EX4200-24T Juniper Care NextDay Support for EX 4200-24T EX4200 $236 ------------------------------------------------- $1615 total
Hmm...
Same Day SVC-SD-EX4500 Juniper Care SameDay Support for EX4500 EX4500 $2,896 SVC-SD-EX4200-24T Juniper Care SameDay Support for EX 4200-24T EX4200 $495 ------------------------------------------------- $3391 total
That's tough as we only have the 2 switches right now so recovery is difficult. Then again, growing pains, let's hope we have them. I'd do NBD, the same day stuff looks great but double the cost when we already need to find another $30K just to make them redundant. -- Mike Horwath ipHouse - Welcome home! drechsau@iphouse.net The universe is an island, surrounded by whatever it is that surrounds universes. - Berkeley Fortune ######################################################################## To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1
participants (8)
-
Anthony Anderberg -
Doug McIntyre -
Jay Hanke -
Mike Bushard, Jr -
Mike Horwath -
Owen DeLong -
Reid Fishler -
Shaun Carlson