On Tue, Jul 31, 2012 at 09:16:10AM -0500, Jay Hanke wrote:
24/7 tech support is included in both options. The same day/next day refers to hardware replacement. I'd recommend the next day option, does everyone concur?
Next Day SVC-ND-EX4500 Juniper Care NextDay Support for EX4500 EX4500 $1,379 SVC-ND-EX4200-24T Juniper Care NextDay Support for EX 4200-24T EX4200 $236 ------------------------------------------------- $1615 total
Hmm...
Same Day SVC-SD-EX4500 Juniper Care SameDay Support for EX4500 EX4500 $2,896 SVC-SD-EX4200-24T Juniper Care SameDay Support for EX 4200-24T EX4200 $495 ------------------------------------------------- $3391 total
That's tough as we only have the 2 switches right now so recovery is difficult. Then again, growing pains, let's hope we have them. I'd do NBD, the same day stuff looks great but double the cost when we already need to find another $30K just to make them redundant. -- Mike Horwath ipHouse - Welcome home! drechsau@iphouse.net The universe is an island, surrounded by whatever it is that surrounds universes. - Berkeley Fortune ######################################################################## To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1