The universe clearly hates Zayo. Their air conditioning in Rochester has failed this morning - feels like 110 degrees in our colo. Our core CCR1072 overheated as a result. On Wed, Aug 21, 2019 at 5:15 AM Frank Bulk <fbulk@mypremieronline.com> wrote:
Likely canceled due to Belle Plain hut overheating. They were going to do a software upgrade in Bigelow, MN.
Frank
*From:* MR Zayo <mr@zayo.com> *Sent:* Wednesday, August 21, 2019 12:21 AM *Subject:* Maintenance Status***ZAYO TTN-0003483970 MAINTENANCE NOTIFICATION***
Dear Zayo Customer,
Due to unforeseen circumstances this maintenance will not take place tonight. We will send you a reschedule notification soon as new dates are confirmed.
*Zay**o **Global Change Management Team/Équipe de Gestion du Changement Global Zay* *o **Zay**o **Group/Le Groupe Zay**o* Toll free/*N° sans frais*: 1.866.236.2824 <1-866-236-2824> United Kingdom Toll Free/*N° sans frais Royaume-Uni*: 0800.169.1646 <0800-169-1646> Email/*Courriel*: mr@zayo.com Website/*Site Web*: https://www.zayo.com
*From:* MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET> * On Behalf Of *Frank Bulk *Sent:* Tuesday, August 20, 2019 11:54 PM *To:* MICE-DISCUSS@LISTS.IPHOUSE.NET *Subject:* Re: [MICE-DISCUSS] 10G to MICE down
My BGP sessions restored at 11:23 pm.
Frank
*From:* MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET> *On Behalf Of *Darin Steffl *Sent:* Tuesday, August 20, 2019 9:32 PM *To:* MICE-DISCUSS@LISTS.IPHOUSE.NET *Subject:* Re: [MICE-DISCUSS] 10G to MICE down
Same thing happened last summer in Rochester at Neutral Path suite after Zayo took over. I was visiting our rack and it was over 90 degrees in there and Zayo didn't know about it yet since they didn't monitor temps. Once I notified them, it took 8 hours for them to fix the AC. They have since added temperature probes in a few spots but who knows if they actually monitor or get alerted since they're Zayo after all.
On Tue, Aug 20, 2019 at 9:27 PM Bahls, Dean < dean.bahls@cooperative-networks.com> wrote:
They don’t have redundancy at that hut? Or is it just a cabinet?
Dean
On Tue, Aug 20, 2019 at 9:25 PM Jeremy Lumby <jlumby@mnvoip.com> wrote:
Since I was not getting straight answers from Zayo, I drove out to the Belle Plaine. The air conditioning has failed, and the temperature was over 110 degrees inside. There is a technician out here who is waiting on a HVAC repair company to come and fix the issue, and doing the best he can to ventilate until then
Jeremy Lumby
Minnesota VoIP
Main 612-355-7740
Direct 612-392-6814
EFax 952-873-7425
jlumby@mnvoip.com
-------- Original message --------
From: James Urwiller <james.urwiller@TURNKEY-TELECOM.COM>
Date: 8/20/19 8:37 PM (GMT-06:00)
To: MICE-DISCUSS@LISTS.IPHOUSE.NET
Subject: Re: [MICE-DISCUSS] 10G to MICE down
------------------------------
*From* : James Urwiller [james.urwiller@TURNKEY-TELECOM.COM]
*To* : MICE-DISCUSS@LISTS.IPHOUSE.NET [MICE-DISCUSS@LISTS.IPHOUSE.NET]
*Date* : Tuesday, August 20 2019 20:37:47
my circuit just went down 7 minutes ago, was fine prior to 20:30 cst
Sent from my iPhone 7
On Aug 20, 2019, at 20:01, Jeremy Lumby <jlumby@mnvoip.com> wrote:
It is looking like it is something specific to Belle Plaine. I have a diverse back door in to there that is down as well.
*From:* MICE Discuss [mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET <MICE-DISCUSS@LISTS.IPHOUSE.NET>] *On Behalf Of *Corey Hauer *Sent:* Tuesday, August 20, 2019 7:58 PM *To:* MICE-DISCUSS@LISTS.IPHOUSE.NET *Subject:* Re: [MICE-DISCUSS] 10G to MICE down
Oddly, our 511 to Mankato 10 gig transit is on that route - and it up and running.
Possibly Zayo restored the protect path we had been getting from Neutral Path after I complained they took away our protect when they re-groomed us onto Zayo's native network?
Corey Hauer LTD Broadband
On Tue, Aug 20, 2019 at 5:21 PM Frank Bulk <fbulk@mypremieronline.com> wrote:
Thanks, Jeremy.
Frank
On Tue, Aug 20, 2019 at 6:21 PM -0500, "Jeremy Lumby" <jlumby@MNVOIP.COM> wrote:
I lost all of my connectivity between 511 and and Belle Plaine, I have opened a ticket with zayo
Jeremy Lumby
Minnesota VoIP
Main 612-355-7740
Direct 612-392-6814
EFax 952-873-7425
jlumby@mnvoip.com
-------- Original message --------
From: Frank Bulk <fbulk@MYPREMIERONLINE.COM>
Date: 8/20/19 6:13 PM (GMT-06:00)
To: MICE-DISCUSS@LISTS.IPHOUSE.NET
Subject: [MICE-DISCUSS] 10G to MICE down
------------------------------
*From* : Frank Bulk [fbulk@MYPREMIERONLINE.COM]
*To* : MICE-DISCUSS@LISTS.IPHOUSE.NET [MICE-DISCUSS@LISTS.IPHOUSE.NET]
*Date* : Tuesday, August 20 2019 18:13:03
We saw our 10 gig to MICE go down around 6:00 p.m. my guess is somewhere between northwest Iowa and Belle Plaine?
Frank
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*Dean Bahls*
Network Services Manager | Cooperative Network Services, LLC
14 Main St SW | P.O. Box J | Menahga, MN 56464
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Minnesota WiFi
507-634-WiFi
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