A case is opened with Juniper and files uploaded. Andrew and Anthony are copied on the ticket. Thanks, Dan Gieser Mankato Networks Cell: 507-327-5341 Desk: 507-242-6469 dangieser@mankatonetworks.net ------ Original Message ------ From: "Andrew Hoyos" <hoyosa@gmail.com> To: MICE-DISCUSS@lists.iphouse.net Sent: 7/26/2015 5:29:48 PM Subject: Re: [MICE-DISCUSS] Multiple members reporting no light on the main switch
On Jul 25, 2015, at 11:04 AM, Doug McIntyre <merlyn@iphouse.net> wrote:
Sure, I put them up at https://noc.iphouse.com/MICE-072415/
Thanks!
Anthony & Mankato Networks has been the ones dealing with Juniper support, I don't have contract info.
Anthony or Mankato folks - can we get a case opened if not already? Or I’d be happy to as well, just unicast me the J-Care Contract ID.
Looking through the logs/RSI info, there were core dumps for the ‘eventd’ process around the same general timeframe as traffic quit forwarding.
-rw------- 1 root field 13046 Jul 24 19:31 /var/tmp/eventd.core-tarball.1.tgz -rw-rw---- 1 root field 71112 Jul 24 19:27 /var/tmp/eventd.core.0.gz
While I suspect the answer from Juniper will be ‘upgrade code please’, it would be good to confirm and see if this is attributable to a known PR, that is hopefully fixed in whatever version is planned to be upgraded to.
Thanks, Andrew
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