On 7/5/12 19:57 CDT, Frank Bulk wrote:
Yes, we are an INS customer. I've never seen MLB content stream from the Akamai cluster at INS, but then again, we've not monitored this on an ongoing basis. I described the issue to INS and asked them to ask Akamai, but they weren't willing to do so, saying that it was up to Akamai how run their business and it was none of their business.
Well, not exactly, if INS is hosting servers for Akamai then they are not completely out of the loop. If Akamai hasn't upgraded INS' server lately, it might not hurt for them to request an upgrade. Like I said Akamai is usually happy to do so if usage warrants it, but sometimes you have to ask.
I don't disagree that it's Akamai's caches and business, but my concern was about my customers' streaming performance and my question is if Akamai possibly overlooked streaming this content more locally to AS5056. Hence my more generic question to MICE.
I don't know the age or the size of the Akamai cluster at INS. But it sounds like the consensus is that I shouldn't be surprised if video streaming-related content isn't streamed by Akamai cluster our customers normally use.
Yep, I wouldn't be surprised, especially if INS hasn't had their servers upgraded lately.
Thanks,
Frank
P.S. we weren't willing to test on our dime, either, but our customer was kind enough to share his credentials. I was hoping the issue was just his subnet or some DNS settings he had on his device or router that directed him to the wrong Akamai cluster, but that wasn't the case because all our testing showed the same two /24's.
-----Original Message----- From: MICE Discuss [mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET] On Behalf Of Mike Horwath Sent: Thursday, July 05, 2012 6:16 PM To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] MLB.com performance
On Thu, Jul 05, 2012 at 04:50:52PM -0500, Frank Bulk wrote:
Sure, I'm seeing it from: 63.236.253.24 63.236.253.50 63.236.253.58 63.236.253.83
qwest.net
90.84.52.87 90.84.52.103 90.84.52.148
RIPE
but it should be coming from 66.43.208.64/26 or 167.142.232.128/26.
Getting it from RIPE doesn't seem right :(
As far as where it 'should be coming from' though I dunno.
netINS out of IOWA may not have the right kind of Akamai gear to handle the streaming stuff.
I am very sure the small cluster we have at ipHouse can't do it.
Are you a netINS customer?
Regardless of customer status - have you asked netINS if they have had any outages with Akamai gear? That can impact services as part of it is offline.
Last question - have you ever had MLB.com stream from the netINS Akamai cluster before or are you just assuming it should come from there?
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