Their response time is terrible. 5 hours for a tech to just OTDR a fiber???
Justin
Justin
From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET> on behalf of AnthonyAnderberg@nuvera.net <AnthonyAnderberg@NUVERA.NET>
Sent: Thursday, June 4, 2020 7:55:06 PM
To: MICE-DISCUSS@LISTS.IPHOUSE.NET <MICE-DISCUSS@LISTS.IPHOUSE.NET>
Subject: Re: [MICE-DISCUSS] Zayo Fiber CutWARNING!! This message originated from an External Source. Please use proper judgment and caution when opening attachments, clicking links, or responding to this email.
At 7:30 we got an update that a tech was OTDRing the fiber.
Sent from my iPhone
On Jun 4, 2020, at 7:45 PM, James Urwiller <james.urwiller@turnkey-telecom.com> wrote:
any updates on this? i havent opened a ticket yet
On Thu, Jun 4, 2020 at 15:20 AnthonyAnderberg@nuvera.net<mailto:AnthonyAnderberg@nuvera.net> <AnthonyAnderberg@nuvera.net<mailto:AnthonyAnderberg@nuvera.net>> wrote:
Looks like there is a fiber cut on the Zayo (formerly Neutral Path) fiber path to 511 from the Western twin cities. I jump on near Cologne so the cut must be East of there.
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