And the update, four days later: After investigating, it looks like your service was impacted by a planned maintenance tracked under ticket TTN-0003551872. This maintenance consisted of Zayo relocating paths due to an Iowa DOT highway 75 reconstruction. It began on 10/9/2019 11:29 PM Central and concluded on 10/10/2019 4:22 AM Central. Unfortunately, the span your circuit rides on was missed on the impact list and therefore you were not notified. Frank -----Original Message----- From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET> On Behalf Of Frank Bulk Sent: Thursday, October 10, 2019 9:19 PM To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Zayo Maintenance?? I did get a confirmation of my trouble ticket being opened, but no update thereafter. Frank -----Original Message----- From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET> On Behalf Of James Urwiller Sent: Thursday, October 10, 2019 10:30 AM To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Zayo Maintenance?? I still have no confirmation of maintenance activities or otherwise at this point. I also find it hard to believe that it was an actual outage due to another observation of how fast it was restored. James Urwiller Network Architect Stealth Broadband james.urwiller@stealthbroadband.com -----Original Message----- From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET> On Behalf Of Frank Bulk Sent: Thursday, October 10, 2019 10:26 To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Zayo Maintenance?? The timing suggested a maintenance window, just that it wasn't communicated. Frank -----Original Message----- From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET> On Behalf Of Tim Fjeld Sent: Thursday, October 10, 2019 7:43 AM To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] Zayo Maintenance?? Zayo was in our DC Tuesday afternoon. They were working their way north from Omaha testing fibers and verifying connections in effort to finalize turn up of their new transport equipment. I would imagine the outage might be related to that project, but cannot say with certainty. Tim Fjeld City of Windom