Mike Hemphill

FWR Communication Networks

VP Sales

612-333-1922 voice

612-812-5242 cell

612-333-1945 fax

mhemphill@mngateway.com

Visit us at: www.mngateway.com

From: MICE Discuss [mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET] On Behalf Of Jay Hanke
Sent: Tuesday, December 06, 2011 8:06 AM
To: MICE-DISCUSS@LISTS.IPHOUSE.NET
Subject: [MICE-DISCUSS] Fwd: [AKAM-NOCC #B-C-8ZNKOA] Unreachable colocated server: 23.15.4.7

---------- Forwarded message ----------
From: "Panchaksharaiah, Vishwas" <vipancha@akamai.com>
Date: Dec 5, 2011 8:45 PM
Subject: [AKAM-NOCC #B-C-8ZNKOA] Unreachable colocated server: 23.15.4.7
To: <jayhanke@mankatonetworks.net>
Cc: <nocc-shift@akamai.com>

Hello,

I'm writing to you from the Akamai Technologies Network Operations
Command Center in Cambridge, MA, USA. We're having trouble with one of
our machines in your Minneapolis, MN datacenter.

This request is urgent.  Please immediately send someone to the
datacenter and have them reboot this machine.  You can "reply-all" to
this e-mail so that our ticket will get updated, or you can call us at
any time to let us know what you find.

Machine information:
IP Address: 23.15.4.7
Serial number: 203821300394
Rack location: 904b
Akamai ticket number: B-C-8ZNKOA

Thank you for your help,
Vishwas Panchaksharaiah

--
Akamai Technologies NOCC
e-mail: nocc-shift@akamai.com
http://www.akamai.com
Phone: 1-877-6-AKAMAI (1-877-625-2624) | International +1-617-444-3007