Mike called and the Cologix tech sees the following alarms on the switch:SPDDPXADM s Shaun Carlson Senior Manager of Information Technology | Arvig ph: (218) 346-8673 | em: shaun.carlson@arvig.com On Fri, Jul 24, 2015 at 5:44 PM -0700, "Jason Hanke" <jayhanke@neutralpath.net> wrote: Main switch services appear to be coming back online. Do we have a root cause? On Fri, Jul 24, 2015 at 7:35 PM, Mike Hemphill wrote:
A Cologix tech is on his way. Our NOC was seeing another issue. He will look at the MICE switch as soon as he can and let me know. Mike
On Friday, July 24, 2015, Shaun Carlson wrote:
We're seeing the same at Arvig. Mike Hemphill is seeing if someone from Cologix can get eyes on the switch.
In the meantime, is there anyone else who is able to get to the 511 in a timely way?
s
Shaun Carlson Senior Manager of Information Technology | Arvig ph: (218) 346-8673 | em: shaun.carlson@arvig.com
On Fri, Jul 24, 2015 at 5:25 PM -0700, "Jason Hanke" wrote:
There are multiple reports of members not getting light from the main switch.
Cacti graphing is down.
-- Jay Hanke CTO Neutral Path Communications 3 Civic Center Plaza, Suite 204 Mankato, MN 56001 (507) 327-2398 mobile jayhanke@neutralpath.net www.neutralpath.net
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-- Mike Hemphill General Manager | Cologix, Inc. 511 11th Ave S, Suite 450 | Minneapolis, MN 55415 P: 1+612.333.1922 | M: 1+612.812.5242 mike.hemphill@cologix.com
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-- Jay Hanke CTO Neutral Path Communications 3 Civic Center Plaza, Suite 204 Mankato, MN 56001 (507) 327-2398 mobile jayhanke@neutralpath.net www.neutralpath.net