Latest update indicates completion by 10:30 pm tonight, so that would be 37.5 hours of down time. Frank From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET> On Behalf Of Ben Wiechman Sent: Friday, February 07, 2020 7:58 AM To: MICE-DISCUSS@LISTS.IPHOUSE.NET Subject: Re: [MICE-DISCUSS] All our BGP sessions to MICE down since just before 9 am Since there is a lot of shared interest in this. Our updates from Zayo. 0329 They still have not been able to locate the hand hole they have to access. They have contacted multiple people on this, including the people that installed the fiber path and have had no luck finding this. They are continuing to work on this and hope to have better results soon. 5:01am update from the ticket They still have not been able to locate the handle hole. The vendor that laid in the cable, they were finally able to reach the people that did it and they provided our OSP the GPS coordinates for the hand hole and the distance out from the nearby fence line that the cable should be. She is doing some "pre-locate" while the cable crews are occupied otherwise 6:55am update They are still digging and have not located the hand holds yet. They are still working on locating. The crew that did install work of the cable is on their way. ETA is about 4 hours from now. It looks like it has been a struggle all... Ben Wiechman Director of IP Strategy and Engineering Direct: 320.256.0184 Cell: 320.247.3224 ben.wiechman@arvig.com<mailto:ben.wiechman@arvig.com> 150 Second Street SW | Perham, MN 56573 | arvig.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__arvig.com&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=xqx0yD1kWOETi5_MVFlMPPxb5us_12870MpQFRgCEns&m=dLWFAPBfobNJWve-ksoTEA5Msya8BBaecEmxCcFxg4o&s=f3_iO8pOziSQtxDVCC7oTpNa133FR-s7U-kNAYL-P1Y&e=> On Fri, Feb 7, 2020, 00:03 Frank Bulk <fbulk@mypremieronline.com<mailto:fbulk@mypremieronline.com>> wrote: That’s what my field tech told me earlier today. Frank From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Ben Wiechman Sent: Thursday, February 6, 2020 9:14 PM To: MICE-DISCUSS@LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET> Subject: Re: [MICE-DISCUSS] All our BGP sessions to MICE down since just before 9 am Are they going to have to bore that section again? Ben Wiechman Director of IP Strategy and Engineering Direct: 320.256.0184 Cell: 320.247.3224 ben.wiechman@arvig.com<mailto:ben.wiechman@arvig.com> 150 Second Street SW | Perham, MN 56573 | arvig.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__arvig.com&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=xqx0yD1kWOETi5_MVFlMPPxb5us_12870MpQFRgCEns&m=cImhna6XQHbwIv3LUQcBtzTpW3Dm48QkHRkto974jFo&s=00_YGBl9YX3YZ68VciDzTv5uAgfPZRQS6eDL5r0UvoQ&e=> On Thu, Feb 6, 2020, 17:06 Frank Bulk <fbulk@mypremieronline.com<mailto:fbulk@mypremieronline.com>> wrote: Yes, about 8:59 am. First Zayo person will be onsite by 7 pm …. 10 hours after the cut. Apparently it’s 17 feet deep, so it’s going to be a project. Frank From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of James Urwiller Sent: Thursday, February 06, 2020 11:00 AM To: MICE-DISCUSS@LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET> Subject: Re: [MICE-DISCUSS] All our BGP sessions to MICE down since just before 9 am Same here.. right about 9AM? James Urwiller Network Architect Stealth Broadband james.urwiller@stealthbroadband.com<mailto:james.urwiller@stealthbroadband.com> From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk Sent: Thursday, February 6, 2020 10:28 To: MICE-DISCUSS@LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET> Subject: Re: [MICE-DISCUSS] All our BGP sessions to MICE down since just before 9 am Zayo did generate a ticket for me without me asking for one: TTN-0003868776 Frank From: MICE Discuss <MICE-DISCUSS@LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET>> On Behalf Of Frank Bulk Sent: Thursday, February 06, 2020 9:54 AM To: MICE-DISCUSS@LISTS.IPHOUSE.NET<mailto:MICE-DISCUSS@LISTS.IPHOUSE.NET> Subject: [MICE-DISCUSS] All our BGP sessions to MICE down since just before 9 am Looks like Zayo transport issue, somewhere between northwest Iowa and Belle Plaine. 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