---------- Forwarded message ----------
From:
"Panchaksharaiah, Vishwas" <
vipancha@akamai.com>
Date: Dec 5,
2011 8:45 PM
Subject: [AKAM-NOCC #B-C-8ZNKOA] Unreachable colocated server:
23.15.4.7
To: <
jayhanke@mankatonetworks.net>
Cc:
<
nocc-shift@akamai.com>
Hello,
I'm writing to you from the Akamai Technologies
Network Operations
Command Center in Cambridge, MA, USA. We're having trouble
with one of
our machines in your Minneapolis, MN datacenter.
This
request is urgent. Please immediately send someone to the
datacenter
and have them reboot this machine. You can "reply-all" to
this e-mail
so that our ticket will get updated, or you can call us at
any time to let us
know what you find.
Machine information:
IP Address:
23.15.4.7
Serial number: 203821300394
Rack location: 904b
Akamai ticket
number: B-C-8ZNKOA
Thank you for your help,
Vishwas
Panchaksharaiah
--
Akamai Technologies
NOCC
e-mail: nocc-shift@akamai.com
http://www.akamai.com
Phone:
1-877-6-AKAMAI (1-877-625-2624) | International +1-617-444-3007